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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 61-70 of 1,031 reviews
Mar 5, 2025
Reviewer name: Steven R
4 out of 5 stars
4 out of 5 stars review

Almost perfect, almost.

Great, love the TV. I would give it 5 stars but I can because the app store is missing some pretty big apps. I had to buy a fire stick just so I could watch football on the NFL app. I don't understand how the biggest tech company in the world doesn't have access to all of the biggest apps. Other than that I love the TV especially the new remote.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 30, 2024
Reviewer name: ShoppingMama
5 out of 5 stars
5 out of 5 stars review

Great picture, great sound. Best tv i own

[This review was collected as part of a promotion.] I absolutely love this tv! It's for our living room, best picture we could've got! And for the price at the time, it was a steal. By far the best TV I've own. I've definitely fallen asleep in my living room a few times too much, just can't seem to leave it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 25, 2025
Reviewer name: Jeys
4 out of 5 stars
4 out of 5 stars review

Satisfying first Samsung TV

My first ever Samsung TV. This fit nicely for the price, size and picture quality for a loft TV. The room is well lit but still picture is quite bright and contrast is good. Have watched some regular content but nothing to test it's display extremities , so far so good. Audio is loud enough but have my old Yamaha bar hooked in. Build seems to be a bit flimsy plastic feeling as I can feel the body slightly bend or budge while setting up the TV, so feels bit unsafe with a feeling that I might break it. Reduced a star coz of the flimsy feel with the remote and TV build quality. Have to see how long they hold compared to the build quality of my still running Sony from 14yrs ago.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Mar 6, 2025
Reviewer name: Kaneda
5 out of 5 stars
5 out of 5 stars review

Great Deal for the money

This is my 2nd DU7200, the 1st was for my wife which is the 55" model, the DU7200 have a amazing UI, entry level HDR, great for gaming with a great color gamut, the Samsung hub is a plus, great connectivity with Smarthings eco-system, the sound is also great, many apps. We have a Qled on the living room, which have the best image quality ever, the DU7200 is a great deal for the money

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 6, 2024
Reviewer name: Code77
4 out of 5 stars
4 out of 5 stars review

Great resolution

[This review was collected as part of a promotion.] This tv is great choice ,and one of the drawbacks in my opinion is the controler itself missing some of the command prompts when pressed. The other is connectivity issues with the Smart Things App.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Oct 14, 2024
Reviewer name: AB2024Willowgrv
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] My family has not purchased a TV in many years. Our old TV that were replacing was one of the first LED Samsung and has been excellent since we purchased it. So certainly I wanted to take a look at the newer Samsung and what they had to offer. And comparing to other brands, the Samsung that we chose offered just as good or if not better quality enhancements for TV viewing and pleasure. We purchased a new house and certainly had space for a nice 65 inch TV. We’ve had the TV for about a month and I’m extremely pleased. The overall picture quality is excellent and the sound quality is a lot better than I expected. The ease of use and instructions was very helpful and setting up this TV. I do like the Wi-Fi smart TV enhancement. You don’t have to see wires to actually watch TV. This has been a good purchase for our family and the T.V. has been exceptional

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 5, 2025
Reviewer name: Dave
2 out of 5 stars
2 out of 5 stars review

Somewhat disappointed

I bought this unit based on a previous Samsung 40 inch tv that we purchased some 8 years ago. The picture quality of the old unit was quite a bit better than the new one. 23 steps to the left or right of center and the picture fades considerably. Didn’t have that issue with the old one. But the price was very good.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi, Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience: Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 6, 2025
Reviewer name: LisaT
2 out of 5 stars
2 out of 5 stars review

Not completely satisfied.

My spouse bought this several months ago Khe thought we needed a bigger screen)& so far have not been completely satisfied. Not enough ports on back of TV: No port for external sound system we used on old TV, so spouse bought complete new external speakers (extra expense). Cable box uses 1 HDMI port. DVD player uses 2nd HDMI port. No ports for WII game console. Had to purchase a converter to HDMI & then have to unplug either the cable box or the DVD player to plug game consoles in. External antenna port only tunes 1 channel at a time. Have to perform a new search each time we want to watvch a different channel from the external antenna. (Same external antenna used on old TV which scanned in 14 different channels at one time) Can't figure out how to use the the streaming channels preprogrammed on TV. (Not user friendly for senior citizens) If it was up to me I would have returned this TV & used the old one we had until it croaked.

Review from Samsung US
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reply from Samsung Specialist

LisaT, Thank you for sharing your thoughts on the input selection - we'll be sure to pass this feedback along to our design teams. To assist in learning the various functions, please know you can download the DU7200D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU7200D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Mar 5, 2025
Reviewer name: MeMe
4 out of 5 stars
4 out of 5 stars review

Mostly satisfied

Have had my Samsung for a short period. Been satisfied for the most part. Have had a problem with it communicating with an AT&T wireless router. It has decided not to communicate. Then a day later it connects back up. Don’t understand why. Other than that, have enjoyed the TV

Review from Samsung US
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Mar 5, 2025
Reviewer name: ampdigi
1 out of 5 stars
1 out of 5 stars review

Last way less than expected

TV went bad in less than two years, as well as my Frame TV. Couldn't be less happy with Samsung at this time, and won't be purchasing another Samsung ever again, and they would be the last TV I recommend to anyone. Quality control has really dropped off over time.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi ampdigi, Thank you for reviewing Samsung’s DU7200 TV and for sharing your experience. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor