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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 361-370 of 1,031 reviews
Mar 26, 2025
Reviewer name: Frederick
5 out of 5 stars
5 out of 5 stars review

Great features

The Samsung 65’inch Smart TV is a real nice tv.. it has a lot of features and the picture quality is very crisp but you can however set it to your desire preference.. it’s not bulky at all.. would definitely recommend a purchase

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Aug 30, 2024
Reviewer name: Abolden
4 out of 5 stars
4 out of 5 stars review

Bad remote

I just bought this TV and I do not like the remote, it does not have station numbers and is hard to use. Can not find replacement remote with numbers

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 6, 2025
Reviewer name: Lovelygreeneyes
5 out of 5 stars
5 out of 5 stars review

BEST tv in my eyes

I brought this a few months ago, a huge upgrade from my older Samsung! OMG, I'm so impressed by this TV—I did my research before buying. I love it! The picture and sound are amazing! 😍📺👍 #TV #Samsung #Upgrade #Technology #HomeTheater

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 27, 2024
Reviewer name: JimCurrey
5 out of 5 stars
5 out of 5 stars review

More extra channels for free!!!

[This review was collected as part of a promotion.] Love our new TV !!! Didn’t realize that it had so many extra channels for free.Great bonus.Wish I bought a Crystal UHD though!!!

Review from Samsung US
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Oct 27, 2024
Reviewer name: DAAZZZ
4 out of 5 stars
4 out of 5 stars review

this product has advanced features

[This review was collected as part of a promotion.] This is the first smart television Ive purchased. I still am learning how to use all of the features this televison offers. I watch my prime tv as well as xfinity stream

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: Jaksun
3 out of 5 stars
3 out of 5 stars review

Volume won’t come on

This was a Christmas gift and I am pleased with the picture and ease in operation. My rating is because often I lose volume. And it will take hours sometimes to get it back.

Review from Samsung US
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reply from Samsung Advisor

Hi Jaksun, We appreciate you sharing details of the sound issue you’re experiencing on your DU7200 TV. There are a few troubleshooting steps I recommend trying: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 27, 2024
Reviewer name: SavySloth
5 out of 5 stars
5 out of 5 stars review

Awesome and easy

[This review was collected as part of a promotion.] I really like our new tv. It’s easy to set up. The picture is awesome. Just bought the Samsung sound bar to go with it. Easy connection between the two.

Review from Samsung US
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Mar 13, 2025
Reviewer name: Oldman
5 out of 5 stars
5 out of 5 stars review

Love the ease of going from TV to you tube or any.

I bought my 55" Samsung TV and I love it. 1000 percent over the Vizio I owned previously and their communist policy as to who owns the TV. I paid for it. So, why change or delete feature it came with just because you can.

Review from Samsung US
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May 5, 2025
Reviewer name: Boss lady
5 out of 5 stars
5 out of 5 stars review

Wonderful features!!!!

I bought my Samsung TV several months ago. I love the clearness of the screen and the channels I have much more than I have had in the past-on other brand TVI only have the internet service. I plan on getting another one for other places in house.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 5, 2025
Reviewer name: Britviewer
5 out of 5 stars
5 out of 5 stars review

Perfect picture!!

I’ve been extremely pleased with my new T.V. It’s a perfect size for my space, & the picture is crystal clear!! A huge improvement on what I had before!!

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801