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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 351-360 of 1,031 reviews
Apr 19, 2025
Reviewer name: Dick
5 out of 5 stars
5 out of 5 stars review

Arthritic hands and remote issues.

The picture quality is great. Only problem is the remote, Its to small and hard to use with my arthritic hands, Is there an option for a larger easy to handle remote?

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 5, 2025
Reviewer name: joyathome
5 out of 5 stars
5 out of 5 stars review

bluetooth unknown

I like all the free channels; The only problem I was loosing internet connection with my WIFI and I was picking up unknown bluetooth connection; WIFI Has to reboot.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Aug 20, 2024
Reviewer name: Tlab39
4 out of 5 stars
4 out of 5 stars review

The picture is stunning and amazing

[This review was collected as part of a promotion.] Used it for streaming Hulu, Netflix and other streaming services to include connecting the Amazon fire tv.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 7, 2025
Reviewer name: GrandmaK
4 out of 5 stars
4 out of 5 stars review

Great picture, no audio output.

I am very pleased with the TV's picture, but there is no audio output for my "TV EARS." What kind of adapter do I need and why did you discontinue that feature?

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: DLW7832
5 out of 5 stars
5 out of 5 stars review

Great picture & color quality

We've been using the new Samsung 75" Class Crystal UHD for about 5 weeks. It is a great TV, clear pictures, vivid colors and easy to operate. I hope it stays this way for a long time.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 20, 2025
Reviewer name: Double D
5 out of 5 stars
5 out of 5 stars review

Great value for quality

This is the tv that we use in our bedroom. It’s a perfect size and the picture is very pleasing to the eye. The colors show a nice contrast. Haven’t had any issues and we’re very pleased overall.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Reviewer name: Did not work
2 out of 5 stars
2 out of 5 stars review

Does not receive signal

The antenna to receive the WiFi is horrible Even though WiFi signal is great. Did not work right. Kept loosing signal. Needed to add a fire stick which has a better receiving capability than the tv.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Did not work, We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 9, 2024
Reviewer name: PRICE2low
5 out of 5 stars
5 out of 5 stars review

Great for watching the game

[This review was collected as part of a promotion.] Huge upgrade compared to our old TV. Now we can watch the game in crystal clear color and ultra high resolution

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Aug 12, 2024
Reviewer name: Justme
4 out of 5 stars
4 out of 5 stars review

Great overal

[This review was collected as part of a promotion.] Better than most for a relatively inexpensive tv. Strange remote. Not the easiest to use. Oddly missing apps

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Mar 5, 2025
Reviewer name: Frank
4 out of 5 stars
4 out of 5 stars review

The remote control needs to be improved.

TV is great. Everything is fine except for the remote control. It is too simple and needs time to figure out how to use it sometimes. Maybe I am not that smart anymore.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801