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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,177 ratings1,030 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)
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Showing 311-320 of 1,030 reviews
Feb 20, 2025
Lefty
1 out of 5 stars review

Clarity

I truly believe this to be the most clarity I have seen from this than in any others I have purchased thru the years. The only feature I dislike is that the controller is too lightweight and makes it harder for those of us who are no longer in the young stages of our life to hold on to. Other than that I am greatly enjoying.

Review from Samsung US
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reply from Samsung Advisor

Hi Lefty, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 21, 2025
Misszimm
5 out of 5 stars review

Great TV

I have had this TV for about 5 months & have no complaints. It replaced an older version that was starting to go. It has many nice features & picture is great. It was on sale, and I got it for a great price. It has so many features that I'm still find new ones. It does seem that I have the sound up on a higher number than my other models but not a problem. I love Samsung and have 4 of them in different sizes in each room.

Review from Samsung US
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Apr 19, 2025
ACT5418
4 out of 5 stars review

It has lot of options and picture quality is good.

In general, it is a nice TV and I am happy with it's performance. However, being a senior citizen and limited ability to use the it's remote control, I find it hard to use. It is so small (probably preferred by younger generation) and difficult to use. I am just wondering if there is a different version that may be easier to use. I understand that this is probably not possible, but just checking!!!

Review from Samsung US
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Dec 15, 2024
Jay7
3 out of 5 stars review

NO MULTI VIEW, NOT HAPPY!!!

It's a great TV but it doesn't have the multi view option which had I known this it would have played a big part in my purchasing this model. It does not have any multi view or split screens option which is very disappointing. It has all these features but is missing this important one which would be great for sports fans as myself to watch multiple games at the same time. Would have been great on such a big screen!! :(( Also, the remote is horrible!! Why would you make the volume and channel buttons like this!

Review from Samsung US
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reply from Samsung Advisor

Hi Jay7, Thank you for choosing Samsung and for your feedback on the available features. Please know Multi-View begins with our DU8000 TV Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Feb 6, 2025
Phil
4 out of 5 stars review

Glad I bought it (with one or two caveats)!!

I bought this television a few months ago and I am very happy with the purchase. My concern is with the lack of literature on how to use all its features. I am old school and would appreciate a manual. Maybe even an on-line (or instore) class to learn about its features.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Phil, Thanks for your feedback. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. There are also built-in guides available on your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 25, 2025
Jeys
4 out of 5 stars review

Satisfying first Samsung TV

My first ever Samsung TV. This fit nicely for the price, size and picture quality for a loft TV. The room is well lit but still picture is quite bright and contrast is good. Have watched some regular content but nothing to test it's display extremities , so far so good. Audio is loud enough but have my old Yamaha bar hooked in. Build seems to be a bit flimsy plastic feeling as I can feel the body slightly bend or budge while setting up the TV, so feels bit unsafe with a feeling that I might break it. Reduced a star coz of the flimsy feel with the remote and TV build quality. Have to see how long they hold compared to the build quality of my still running Sony from 14yrs ago.

Review from Samsung US
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Mar 7, 2025
Ducati
1 out of 5 stars review

Very disappointed !! We have always bought Samsun

We bought this item 1/28/25 (received it 1/31/25) . As of today 3/6/25 it stopped working this afternoon!! We unplugged - waited awhile - then plugged in again, still did not work ! The screen was dimly lit (very dark blue, hard to notice in the daylight} We then notice the red led light on the bottom right side tv was not on, this is why the remote control does not work. We Tried pressing the button by the led with no results. disappointed

Review from Samsung US
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reply from Samsung Advisor

Hi Ducati, Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 27, 2024
RitaRC
5 out of 5 stars review

Perfect TV for a smaller room

[This review was collected as part of a promotion.] I bought this 55 inch Samsung TV for my bedroom to replace a 42 Inch Samsung TV that still works, but I felt was too small for my room I just moved into. This is a perfect fit. I love that you can adjust where the legs are to hold the TV, that was a big factor in placement. This is the 5th Samsung TV we have and I will need to replace the Living room 65 inch Samsung to 75 inch or bigger. Can't wait to do that, I know it will be a great fit.

Review from Samsung US
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Oct 14, 2024
Born2Shop
5 out of 5 stars review

Amazing clarity and color

[This review was collected as part of a promotion.] The Samsung Crystal UHD has amazing clarity and color. This TV has given us a whole new experience watching TV and streaming. We could not be happier with the sound, screen size, and plethora of features. Every watching experience feels like we are in our own home theatre.

Review from Samsung US
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May 5, 2025
Jallen
5 out of 5 stars review

Bespoke

recently purchased the Samsung refrigerator lineup, focusing on popular models like the Bespoke 4-Door French Door Refrigerator with Beverage Center (23 cu. ft.). As someone who values both functionality and aesthetics in kitchen appliances, I was drawn to Samsung’s reputation for innovative technology and sleek designs. Here’s my take after diving into its features, performance, and user feedbac

Review from Samsung US
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