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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,177 ratings1,030 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)
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Showing 291-300 of 1,030 reviews
Mar 7, 2025
KimWatchesTV
4 out of 5 stars review

Great TV, horrible remote

The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.

Review from Samsung US
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Dec 6, 2024
Code77
4 out of 5 stars review

Great resolution

[This review was collected as part of a promotion.] This tv is great choice ,and one of the drawbacks in my opinion is the controler itself missing some of the command prompts when pressed. The other is connectivity issues with the Smart Things App.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 13, 2024
Mebe
5 out of 5 stars review

Like the stand width of just over 26 inches.

Only 43 inch TV that had stand narrow enough to fit my table. Time-consuming but simple set up. Excellent prompts, on screen user guide. Nice picture. Antenna picks up more stations on this TV than with my former Samsung. Like the Samsung plus TV choices.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Apr 19, 2025
Anonymous
3 out of 5 stars review

Hate Surveys

Frankly I don’t know what Samsung provides me except a phone. I thought they would make it easy to back up my data but I don’t know how to do this and if I need to restore data, I don’t know what is involved. Why don’t you tell me why you’re better than the competition?

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi MikeAustin, To better understand the issues you are experiencing with your Samsung TV, please reach out to us at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor

Dec 3, 2024
SanJoseEd
4 out of 5 stars review

Phenomenal Garage TV.

[This review was collected as part of a promotion.] Everything is great as expected I own several Samsung products and plan to go all Samsung for TVs in my house. Only gripe is the Xfinity Stream app is very slow to load but not sure that's Samsungs fault.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Mar 6, 2025
AnitaD
4 out of 5 stars review

55" Class Crystal UHD DU7200-No optical cable port

This television is fantastic for our needs However, there is no optical cable port which has prevented us from utilizing one remote for all the purposes we need. That was very disappointing. We are now in the process of finding a converter cable so we don’t have to buy a new HDMI soundbar.

Review from Samsung US
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Mar 5, 2025
LIshopper
4 out of 5 stars review

Nice TV

This TV a was not to hard to set up. The picture is very good. I like the 3 year warranty. However, I do miss the voice button on the remaining. I’ve become accustomed to speaking commands for the TV. Im also not a fan of the fact that Samsung monitors what Im watching.

Review from Samsung US
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Feb 20, 2025
Lefty
1 out of 5 stars review

Clarity

I truly believe this to be the most clarity I have seen from this than in any others I have purchased thru the years. The only feature I dislike is that the controller is too lightweight and makes it harder for those of us who are no longer in the young stages of our life to hold on to. Other than that I am greatly enjoying.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Lefty, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 27, 2024
HappyFamily
5 out of 5 stars review

Crystal UHD is a MUST have!

[This review was collected as part of a promotion.] My husband and I have always been huge fans of Samsung products, we have been wanting to upgrade our family TV for quite some time now but didn’t really want to rush into buying just anything, UNTIL we saw this Samsung tv - 85” crystal UHD while out shopping and we knew that this tv was the one. It did not disappoint! It’s very clear and you can certainly tell it’s a high def., smart tv. We love it! We find ourselves having more family time watching movies. Thank you Samsung

Review from Samsung US
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Jul 1, 2024
Mao201
5 out of 5 stars review

Even better Resolution for 2024

[This review was collected as part of a promotion.] Better resolution than the prior year. Screen resolution have been redefined, and such bold picture. Compare to other models, this UHD to me is better. Better pictures and much lesser value in the market in which you can't beat. Awesome job with the upgrade Samsung. Best quality too.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801