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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 221-230 of 1,031 reviews
Feb 21, 2025
Reviewer name: Steve J
4 out of 5 stars
4 out of 5 stars review

not wonderfull

I am pretty disappointed that the messaging app no longer has a microphone for voice to texting. I have spent way to much time trying to resolve this significant annoyance. many app replacements are not as funcional on this phone. My approval of this upgrade is still being evaluated. SJ

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Jun 5, 2025
Reviewer name: Bobby
1 out of 5 stars
1 out of 5 stars review

Not for the older folks.

As we get older we need to add things to help us hear the TV shows better. After I made this purchase I found I need to purchase an item to help me hear the TV better. I also purchased the same item for my 65 inch tv. Everything worked well with that tv. How ever this tv lacks the ability for me to have the necessary hearing unit to connect to this tv. The optical ability is needed. I have to consider returning this unit and purchasing a unit that addresses my needs.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Bobby, Thanks for sharing your thoughts on the inputs available on the DU7200 TV. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 25, 2025
Reviewer name: Jeys
4 out of 5 stars
4 out of 5 stars review

Satisfying first Samsung TV

My first ever Samsung TV. This fit nicely for the price, size and picture quality for a loft TV. The room is well lit but still picture is quite bright and contrast is good. Have watched some regular content but nothing to test it's display extremities , so far so good. Audio is loud enough but have my old Yamaha bar hooked in. Build seems to be a bit flimsy plastic feeling as I can feel the body slightly bend or budge while setting up the TV, so feels bit unsafe with a feeling that I might break it. Reduced a star coz of the flimsy feel with the remote and TV build quality. Have to see how long they hold compared to the build quality of my still running Sony from 14yrs ago.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 5, 2025
Reviewer name: Marilulu
5 out of 5 stars
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 6, 2025
Reviewer name: Rusty Rose
5 out of 5 stars
5 out of 5 stars review

Navigation is easy. Picture and sound are perfect

We're loving our new tv. We easily hooked it up and set the apps to our viewing preferences. It supports the subscriptions we have or may add later. The picture is clear and there's no need to add our soundbar. We downsized to the 55" screen and were pleased with our decision.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Dec 3, 2024
Reviewer name: Upset
3 out of 5 stars
3 out of 5 stars review

Cannot connect soundbar no audio port

I recently purchased a tcl 55” tv. Had to return it because I could not get certain channels we really love to watch. Returned and purchases a Samsung Crystal UHD 7200D tv. We Cannot connect our soundbar. Why why why ???? On earth do you remove certain things people really use? So we have to spend more money?? This world is ridiculous and businesses just go along with it. Sorry. I needed to rant a little but really why?

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi Upset, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Dec 13, 2024
Reviewer name: Mebe
5 out of 5 stars
5 out of 5 stars review

Like the stand width of just over 26 inches.

Only 43 inch TV that had stand narrow enough to fit my table. Time-consuming but simple set up. Excellent prompts, on screen user guide. Nice picture. Antenna picks up more stations on this TV than with my former Samsung. Like the Samsung plus TV choices.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Jul 11, 2025
Reviewer name: TCFord
4 out of 5 stars
4 out of 5 stars review

It's okay.

We love the picture. However, after only owning this t.v. for three weeks, we already had to unplug it for a soft restart as we had no volume. Since then, we have had to unplug it almost once a week in order to watch it. The Samsung t.v. we had before this one we didn't need to unplug until years later. We laughed at a Samsung refrigerator we certainly were not going to buy because we cannot reach behind where it would be to keep unplugging it. We have Samsung phones and have enjoyed being able to connect to our t.v. Our faith in Samsung is fading.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
May 21, 2025
Reviewer name: Happy Cat
5 out of 5 stars
5 out of 5 stars review

Fantastic Picture

I purchased my first 55” a couple of years ago as a gift to my niece. I was drawn to it because of the dozens of TV’s on display the clarity and definition really stood out. I purchased a 65 and another 55” recently for my home. The picture is simply astounding. It far outpaced the competitors QLED TV’s. I have recommended Samsung to friends and neighbors. They were all pleased with the quality and value.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
Feb 5, 2025
Reviewer name: Disappointed Joe
2 out of 5 stars
2 out of 5 stars review

Not happy at all

When I bought this tv I was very disappointed with the multi function remote and it's abysmal instruction sheet. My Netflix account is set up through Roku so it would not let me sign in to Netflix ,because it did not support Roku. I really disliked that remote! It also has no audio outputs except for a USB port. I could not connect my soundbar to it. I have returned the tv to were I bought it.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor