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Customer reviews for SAMSUNG 85” Class DU7200 Series 4K Smart TV for
SAMSUNG 85” Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,178 ratings1,031 reviews
  1. 5 stars63% (745)
  2. 4 stars18% (208)
  3. 3 stars8% (98)
  4. 2 stars5% (58)
  5. 1 star6% (69)

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Showing 91-100 of 1,031 reviews
May 5, 2025
Reviewer name: Brownies
4 out of 5 stars
4 out of 5 stars review

Great picture

Great picture The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop

Review from Samsung US
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Sep 17, 2024
Reviewer name: Hippiestick
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] This Samsung 60in tv is wonderful. The blacks are crisp and the colors are very realistic . The backlight is perfect. Extremely easy to hook up my buds 3. The motion and picture on this TV is very realistic. Extremely happy with my Samsung 60in television.

Review from Samsung US
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Apr 20, 2025
Reviewer name: Mimi
5 out of 5 stars
5 out of 5 stars review

Volume

I down sized from a 65" to a 55" I have never bought anything but Samsung. My 65" was 14 yrs old. The only problem I'm having is the sound, you need to put the volume to 55-60 to hear it. Then the commercials are loud and I need to turn it down. I have a firestick attached. Never had this problem with any of my tvs.

Review from Samsung US
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May 5, 2025
Reviewer name: none
2 out of 5 stars
2 out of 5 stars review

What features ??

Picture is good. too many bells and whistles. Just wanted a simple TV. Not too many advantages over the old TV. Actually None, just has 100% of it's pixels. Too hard navigate. Other TV was simple to change to movies now nothing is free or easy to find.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi None, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

May 23, 2025
Reviewer name: JohnB
1 out of 5 stars
1 out of 5 stars review

Very bad glare experience

Very poor screen appearance for the money I paid for this TV. Very unhappy. There is a very obvious, blatant light bulb refection on the TV screen that is caused by a standard basic light fixture located on the ceiling nearby where the TV is set up. The light's glare on the TV screen is always present and makes for a horrible viewing pleasure. Your TV screen should have been designed much better so that it reflected.

Review from Samsung US
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reply from Samsung Advisor

Hi JohnB, We appreciate your feedback on screen reflections with the Samsung DU7200 TV. Room lighting plays a significant role in how reflections appear, and while we aim to reduce glare where possible, complete elimination isn't guaranteed. For improved glare control, we recommend repositioning the TV to avoid direct light or consulting a professional installer. Samsung’s Glare Free screen is available starting with the QN90F Neo QLED 4K, while Anti Reflection technology is included on select models beginning with the S85F OLED and above. If you have any questions about features or setup, our team is here to help at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website. ~Samsung Advisor

Nov 26, 2024
Reviewer name: Pittsburghblauck
5 out of 5 stars
5 out of 5 stars review

This TV is Amazing!!!

[This review was collected as part of a promotion.] I thought all tvs were created equal and honestly didn't put much thought into getting a new tv. I knew I wanted a samsung just didn't know which one, but this tv is amazing! From the features, to the rich color , and the amazing sound. I now know I made the right choice and will never get any other tv brand. The amount of apps almost seem endless, and how the tv fully integrates with my samsung s23 ultra; I no longer have to worry about looking for the remote. Thank you for an amazing tv samsung,you have solidified me into being a customer for life!

Review from Samsung US
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Oct 24, 2024
Reviewer name: EntertainKing
5 out of 5 stars
5 out of 5 stars review

Reliable source of Quality Entertainment.

[This review was collected as part of a promotion.] There are multiple Samsung televisions in my home. They are a truly reliable source for quality entertainment. The sound output and visual effects are incredible. For someone like me with hearing loss, the instant access to CC options is invaluable. There are times when I’ve gone to local entertainment, theaters, and venues only to be disappointed by the audio and visual quality of the event. I’ve become spoiled by the Samsung products. It should come as no surprise that I and others would rather stay home with Samsung to watch news, sporting events, and movies.

Review from Samsung US
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Nov 19, 2024
Reviewer name: scottystrue2U
5 out of 5 stars
5 out of 5 stars review

The most realistic screen.

[This review was collected as part of a promotion.] I use my Samsung TV to stream movies music videos on YouTube and also use it to monitor my whole house. I don't even have to have the remote no more looking for that because it's on my phone exactly the same as it is they came with the TV This is one of the best TVs I've ever had the most realistic pictures if you put the ocean scene on there yes it looks like an ocean and it's so big and it's right there bold in front of you number one TV I've ever had check it out you like it too.

Review from Samsung US
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Apr 19, 2025
Reviewer name: Desktop
2 out of 5 stars
2 out of 5 stars review

Never again

The picture is good. The user interface is slow, cluttered, clumsy, and non intuitive. Multiple keystrokes required to do simple tasks. The remote is the worst I've seen. The center button is physically connected to the up, down, left, right arrows and has a high error rate. No button for device input, but there is Netflix and prime that I don't use. Other than the larger screen size, much worse than a 10 year old LG 42 inch TV that it replaced.

Review from Samsung US
Helpful?1RMTE3JL1NV513893753801
reply from Samsung Advisor

Hi, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 3, 2024
Reviewer name: Upset
3 out of 5 stars
3 out of 5 stars review

Cannot connect soundbar no audio port

I recently purchased a tcl 55” tv. Had to return it because I could not get certain channels we really love to watch. Returned and purchases a Samsung Crystal UHD 7200D tv. We Cannot connect our soundbar. Why why why ???? On earth do you remove certain things people really use? So we have to spend more money?? This world is ridiculous and businesses just go along with it. Sorry. I needed to rant a little but really why?

Review from Samsung US
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reply from Samsung Advisor

Hi Upset, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor