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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars
307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)
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Showing 51-60 of 250 reviews
Mar 14, 2013
Reviewer name: sh226
5 out of 5 stars
5 out of 5 stars review

be carefull If you have Allergy to Smell

I loved this mattress but I had to return it because my wife had allergic reaction developed after few weeks. First we could not figure out what is going on but later whenever she slept on different room that has regular mattress, she was all right but as she slept on this mattress she had rash on all of her body. I did not have any issue but we had to return because of this reason. Hope this will help others who have potential to develop allergic reaction to odor of the memory mattresses. We are going back to buy regular mattress.

Helpful?3XQPZ1QXC1OP13893357128
Jul 17, 2012
Reviewer name: pak45
2 out of 5 stars
2 out of 5 stars review

Not so much

I purchased this mattress hoping for an inexpensive alternative to the name brand foam mattresses. My opinion is that it is way too soft. You sink into it making it hard to change positions. If you sleep solely on your back, it may be ok, but as one that rolls around, not so much. I will be returning it to get something firmer. But, the Sam's experience was fine. I received it a day or too early and they were good about updating me so I could track the shipment.

Helpful?3XQPZ1QXC1OP13893357128
Oct 16, 2013
Reviewer name: Mom2Steven
5 out of 5 stars
5 out of 5 stars review

Love this mattress

We bought a King sized (13" I think) Night Therapy Elite and LOVE it. Needed a queen size for spare bedroom. I went to Sams (in store) and bought a SERTA Mattress or bed in a box (it was called "In a Box") off the shelf, since we had such good luck with these new mattresses. Not thinking there would be much difference with brands. When I unboxed it, it was FOLDED and when it unfolded it left a huge crease bump down the center from head to toe. I went back and bought another, in case it was a fluke. It wasn't. Second SERTA did the same thing. You can SEE the crease in the attached pic. Now, I have TWO mattress to return and that's a big pain because now they are not vacuum sealed and hard to return. I went online and looked at the exact brand of King we had ordered and bought the queen size version of the Night Therapy ...that ROLLED out of the box. Ordered that. It arrived quickly and ROLLED out like a DREAM. It's extremely comfortable and I'm so glad I have TWO now. Our guests will thank us. It will be Night Therapy Brands for us from now on.

Helpful?3XQPZ1QXC1OP13893357128
Jan 25, 2013
Reviewer name: TomCTUS
3 out of 5 stars
3 out of 5 stars review

Soft not Firm

The logistics and price of the purchase were excellent, however the firmness rating was misleading. The mattress was rated at a firmness rating of 3 but in my opinion, based on the firmness descriptions, it should be a 2. We have slept on the mattress now for about 3 weeks and although it is comfortable the "squishiness" concerns me regarding the long term use. If I had the opportunity to try the mattress before ordering, I would have selected one that was firmer. However I would recommend the product to a friend who is looking for a soft to medium mattress.

Helpful?3XQPZ1QXC1OP13893357128
Dec 12, 2013
Reviewer name: Photobill
5 out of 5 stars
5 out of 5 stars review

Very comfortable

We needed a new mattress. Our old pillow top was 18 yrs old, lumpy, and uncomfortable. We have a memory foam topper in our camper and tried a memory foam mattress in the store. We bought this mattress on line because it was not available in the store and had it delivered for $30. We were hesitant to buy a mattress without actually trying it, but the reviews were good and the return policy seemed reasonable. Mattress arrived just when they said it would. We unrolled it and let it expand and vent for the recommended 48 hours. We now have been sleeping on it for two weeks and it is the most comfortable mattress we have ever owned. I look forward to going to bed. Not sure of the durability, having only owned it two weeks, but so far, it's great. For the price, if I have to replace it every few years, it will still be worth it. It's firm but gives good even support. The foam seems cooler than the topper we have in the camper. We are happy rested sleepers on this mattress.

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Aug 15, 2018
Reviewer name: Dave
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Convenient Package

We have had this queen mattress in a box for three weeks and it is a comfortable sleep. The package was delivered right into our home by FedEx making it easy to open and expand for two days prior to use. While the mattress is better than our 30 plus year old one, I’m not sure I would buy it again.

Helpful?3XQPZ1QXC1OP13893357128
Jul 29, 2024
Reviewer name: Elizabeth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

A work in progress

The mattress is great. Initially a little too firm but I’m getting used to it.

Helpful?3XQPZ1QXC1OP13893357128
reply from Zinus

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Nov 29, 2021
Reviewer name: Han
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not inflate all the way

Did not inflate all the way and was uneven in a lot of places

Helpful?3XQPZ1QXC1OP13893357128
Dec 9, 2021
Reviewer name: Amy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did NOT Expand

The mattress did not fully expand and was even lower on the ends.

Helpful?3XQPZ1QXC1OP13893357128
Jul 23, 2012
Reviewer name: ItsJustGeri
5 out of 5 stars
5 out of 5 stars review

Best mattress

I did not believe the hype about the mattress. This mattress has changed my sleeping pattern from waking up during the night to the best nights sleep everrrr!!!!!

Helpful?3XQPZ1QXC1OP13893357128