Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping for
iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping
4.1 out of 5 stars
stars1,071 ratings539 reviews
  1. 5 stars60% (646)
  2. 4 stars16% (168)
  3. 3 stars8% (83)
  4. 2 stars5% (55)
  5. 1 star11% (119)

Member photos

  • +3 images
Sort by |
Showing 421-430 of 539 reviews
Dec 12, 2020
Eric
3 out of 5 stars review

Proprietary Batteries!!!!

Does a decent job, tracks well, doesn't get stuck but I regret buying it. Found out they make you use their batteries and charge an insane $90 for a 1.8 Ah battery replacement. Why the battery is so small in the first place is a mystery to be but to charge that much for a replacement is straight up scummy.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello! We can confirm that each model of our Roomba and Braava robots are designed to work best with iRobot parts. As these parts have been specifically manufactured for that robot. Ensuring that you get the best performance. Each battery is designed to last for several hundred cycles. Giving you many cleaning missions within your home before you even need to consider replacement. When it comes time for replacement. You would be able to order the battery directly from us or from any of our Authorized Retailers that have the battery in stock. Which at that time you would be able to speak with our Sales Support team at 1-800-727-9077 to see if we have any promotions running for the battery at that time. You are part of our iRobot Family and we always want to do everything that we can to assist you! If you have any questions please don't hesitate to reach out to us! - iRobot Customer Care

Sep 9, 2020
David
4 out of 5 stars review

The quietest vacuum on the planet!

iRobot's floor-cleaning Robot does a really nice job picking up debris in our kid-filled home, and the easily-cleaned beater bars and oversized debris tank make clean up a breeze. The charging base will empty the on-board debris just fine, albeit that can't happen at night when everyone is sleeping as it is quite loud. Excellent battery life, great cleaning, self-emptying and great corner cleaning brushes make this robot vacuum a winner!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Apr 6, 2022
Ash s
3 out of 5 stars review

Just okay

I use this product every day for my first level which is mostly hardwood with one area rug. It does an okay cleanup but my biggest thing is how loud this vaccuum is. I have a child and would love to run this more often but it wakes him while he's sleeping. Very loud, not at all discreet. Also it takes about an hour and a half to do the one level which is fine but to hear that noise for such a long period time is awful. I resort to only putting it on when we are out of the house! The clean up it does on the hardwood is okay, does enough for maintenance but I still have to sweep pretty often. Overall it does a quick overview cleaning in a pinch but I definitely wouldn't replace my normal vaccuum with it!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Ash, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Sep 9, 2020
Diana
5 out of 5 stars review

The Roomba has been a lifesaver for me

The Roomba has been a lifesaver for me, as someone who just adopted a very fluffy husky puppy. It picks up dog and cat hair with no problem as well as other dirt and dust debris around the house. Having the receptacle reduces the amount of times I personally have to empty the tray. The bags for the receptacle can be finicky at times, you have to be sure to replace them correctly, but the Roomba will alert you using the app if there is an issue. The Roomba navigates córners very well and even in times when I think it has gotten itself into a tricky situation it is able to get itself out. It's a persistent bot that rarely stops going for any other reason than job completion. The quick setup guide provided will have you ready to go in just a few minutes.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Jul 20, 2021
Trevor
1 out of 5 stars review

Didn't pick up anything, just moved it around.

Coworkers recommended getting a roomba as a godsend for dog owners, so I was excited to get it after finally deciding to spend the money. I was so painfully disappointed. It doesn't pick up hair from my area rug at all. I thought it was working well on the hardwood since the floor was clean behind it, but when it turned around it left clumps of hair that it had been pushing along instead of sucking up. I am returning this product and sticking with my old upright.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Trevor! We noticed your review, and were surprised to see that the Roomba i3+ hasn't met your expectations for pickup. Typically, this can be simply solved by clearing the vacuum path which is easy to perform due to intelligent robot design. Our Robot Experts are available for over the phone assistance as well, at 877-855-8593. We hope you don't give up on our products, and look forward to getting Roomba back to cleaning. Thank you! - Sincerely, iRobot Customer Care

Dec 28, 2021
Sarah
5 out of 5 stars review

I would definitely recommend this product

I have this robot on my main level. I have 2 dogs and a cat. I bought this after we got our german shepherd because I couldn't keep up with all the hair!! I would have to vacuum every other day if I was going to stay on top of it. This robot saved my sanity!! I set the robot to vacuum every Monday, Wednesday, and Friday. I usually have to do a good vacuum with my regular upright vacuum every couple weeks because the robot helps me maintain a clean floor, but I thinks its asking too much to expect it to clean up all that hair. Bottom line, I would recommend this robot, absolutely. Spend the money on the clean base. I didn't get it at first, then went ahead and purchased the clean base. Makes my life even easier. It's loud, but it cleans out the robot so much better than dumping it yourself.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Perry
4 out of 5 stars review

The i3 vacuum is your gateway to robotic vacuums.

It does it's job as intended. I have hardwood floors, area rugs, carpeting, tile and vinyl in my house and it was able to clean all areas well. My wife remarked how clean the carpet was. I didn't get that from my other robotic vacuum. The mapping could be better as it missed a small section next to my bed but i have yet to see this unit get stuck (owners need to declutter ahead). Additionally, it may be a little pricey but get the self emptying home base. The biggest dissatisfier for my other robot vacuum was to empty robot several times in cleaning cycle.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Apr 9, 2024
Nat
1 out of 5 stars review

Bad quality

It stopped working right after one year warranty period. I followed all troubleshooting and even bought a replacement part. After less than 2 months of replacing with a new part, it stopped working again with the same error code. Now company wants me to pay $125 + shipping to send it in to see if they can fix it. I spend good amount to purchase this and it only lasted one year. I am so dissapointed with the quality of this item. I don't think I will buy another roomba

Helpful?74IC4PBQ73S013892418597
Dec 10, 2020
Viewaskew2
5 out of 5 stars review

Very thrilled

[This review was collected as part of a promotion.] I have owned an older model roomba for years and while satisfied it was a chore to clean out the bin everyday. This new model with it's self cleaning bin is awesome. I have three large dogs and it helps keep the hair under control immensely. They changed the brushes also so that they don't clog as easily. There is a added expense of bags but it's worth it for not having to mess with it everyday. It ihas done a great job cleaning the floor and I'm extremely satisfied.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Feb 20, 2022
Ash
3 out of 5 stars review

Smart navigation isn't very smart

Our i3+ isn't all we had hoped it would be. We have it in our downstairs, with all wood floors. The square footage is about 800. It takes the robot an hour and 15 minutes to clean to area. It wouldn't take so long if it moved in rows as expected. But it will jump from room to room going back and forth, occasionally moving in rows. Disappointed and considering returning.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Ash, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.