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Customer reviews for iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping for
iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping
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4.1 out of 5 stars
stars
1,062 ratings530 reviews
  1. 5 stars60% (639)
  2. 4 stars16% (168)
  3. 3 stars8% (82)
  4. 2 stars5% (55)
  5. 1 star11% (118)

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Showing 371-380 of 530 reviews
Sep 9, 2020
Paul Brown
5 out of 5 stars review

Easy to use, program, and a must have at home.

The Irobot Home is just like having an extra set of hands. It has been so nice to have a device vacuum the house at a tap of an app.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Aubree
3 out of 5 stars review

Quite noisy, takes a rather long time to finish the job

Quite noisy, takes a rather long time to finish the job, cannot pick up items bigger than a fruit loop and gets stuck under barstools

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Nov 22, 2021
Alan
5 out of 5 stars review

6 month review

Works well, does a good job of navigating the floor plan. Need to make sure floor is free from clutter like cords, stuffed animals, and toys.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Jan 4, 2021
Terry
2 out of 5 stars review

Resuming after charge is problematic

New owner - frustrated because it runs over the same area time and time again after charging, does not resume where it left off.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello Terry! Thank you for your feedback! We understand your expectations for Recharge and Resume functioning. We find that in certain home environments, base placement is crucial to Roomba returning back to the base specifically during its initial Floor Conditioning phase. This will not be for the life of your robot, as Roomba brings the clean area to a baseline of clean. We see that you were able to reach our team, and they were able to resolve your issue. If you have any further needs for support, our team can be reached at 1-877-855-8593. Thank you! -Sincerely, iRobot Customer Care

Dec 19, 2021
Matt M
1 out of 5 stars review

Didn't even last a full year, never again

The charging system in my I3 malfunctioned in less than a year of use. After hearing of everyone else's nightmares in dealing with tech support or warranty claims I will probably not pursue that route. There goes $500 down the drain.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Dear Matt, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Feb 16, 2022
Lulu
1 out of 5 stars review

The vacuum works fine. The emptying bin is awful

The vacuum does a great job but after numerous attempts to get the auto emptying bin to work correctly, we have given up! Nothing we do based on instructions will make it empty the robot. It was a waste of money!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Lulu, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Jan 23, 2022
Amy
1 out of 5 stars review

No

I got this as Christmas gift.This Thing is not functioning properly.It work for a minute then put it back to station waited for 2-4 hrs same problem..I waited the next day still same..We return this Item..

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Amy , we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Dec 31, 2023
Blonde616
1 out of 5 stars review

Died at 8m months

This vacuum worked pretty good for about 8 months. Now it will no longer connect to wifi. Completed a factory reset and tried all of the troubleshooting suggestions. What a waste of money! Do not buy this!

Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Shon
4 out of 5 stars review

This vacuum is a really great product.

It will clean your entire home without any effort on your part. It will map out your home and them clean on your schedule. The device is pretty quiet when operating and then will even empty its won bin when needed.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Jan 24, 2022
Do not buy
1 out of 5 stars review

DO NOT BUY

Like many others I received error 26 two months out of my warranty. At this point there are so many other vacuums that do the same thing at a more competitive price point. DO NOT BUY IROBOT!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Do not buy, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?