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Customer reviews for iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping for
iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping
4.1 out of 5 stars
stars
1,062 ratings530 reviews
  1. 5 stars60% (639)
  2. 4 stars16% (168)
  3. 3 stars8% (82)
  4. 2 stars5% (55)
  5. 1 star11% (118)

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Showing 361-370 of 530 reviews
Sep 9, 2020
Chet
4 out of 5 stars review

I wouldn't say this is life changing

I wouldn't say this is life changing, but it's definitely something to write home about. This little robot has been awesome and being able to set the time it cleans helps immensely. I can choose what days and what times I want it to start cleaning, which is great for our home routine. We have a dog, 2 kids, and all have pretty long hair. Since this roomba's birthday, our house has been clean more consistently because it cleans no matter what (as long as it's not stuck, the bag isn't full, and they're isn't any clogs. It seems to pick up pretty well too, from crumbs, to the countless sequins my kids leave around the house (trying to physically pick those up off of hardwood is horrible). I've been satisfied with this little guy's performance. As for issues, I set our robot to do only one pass, but it seems insistent on cleaning our living room multiple times; especially when it wakes up from it's mid cleaning charge. It seems to forget where it cleaned sometimes, which is okay, but it's just cleaning a clean area. I'd like the ability to choose which room it cleans, as some rooms (my office) needs extra attention because that's where my dog spends most his time. Overall I've really enjoyed the ease of use, simple setup, and cleaning abilities of this robot.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Jan 5, 2022
asdf
1 out of 5 stars review

Drops wifi every day

This thing drops wifi everyday for unknown reasons. Have to be restarted EVERY DAY. It sits right next to the wifi router so there should not be any connectivity concerns. I had an older 9XX model that never did this. Very disappointing and annoying, especially when it disconnects during cleaning. Actual cleaning performance is what you would expect from Roombas. Not particularly intelligent or efficient, but gets the job done eventually.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi asdf, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Dec 28, 2021
Sarah
5 out of 5 stars review

I would definitely recommend this product

I have this robot on my main level. I have 2 dogs and a cat. I bought this after we got our german shepherd because I couldn't keep up with all the hair!! I would have to vacuum every other day if I was going to stay on top of it. This robot saved my sanity!! I set the robot to vacuum every Monday, Wednesday, and Friday. I usually have to do a good vacuum with my regular upright vacuum every couple weeks because the robot helps me maintain a clean floor, but I thinks its asking too much to expect it to clean up all that hair. Bottom line, I would recommend this robot, absolutely. Spend the money on the clean base. I didn't get it at first, then went ahead and purchased the clean base. Makes my life even easier. It's loud, but it cleans out the robot so much better than dumping it yourself.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Feb 9, 2022
Vadim
1 out of 5 stars review

There are better vacuums for less money!!!

Can't find home base. Consistent software problems. The worst navigation I have experienced with any of my robot vacuums. Suction fan broke after only one year. Had to get the whole module just for that motor. Part is 175 $ . Ridiculous. Should not buy the whole module. Bump system does not work properly. I have some stuff on the floor like dog bad. That vacuum trying to claim on it When it should bump and go away. No.... it's just spends 30 min to go on it. Tells me that I have to clean my base station every time it goes home if it will find it. We call him Dumb dumb. Nick name fits him well. Battery. Sucks. Had 2 to replace in a 1.5 year. Has problems to charge. Wi fi issues or app issue. One word. It sucks.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Vadim, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Feb 20, 2022
Ash
3 out of 5 stars review

Smart navigation isn't very smart

Our i3+ isn't all we had hoped it would be. We have it in our downstairs, with all wood floors. The square footage is about 800. It takes the robot an hour and 15 minutes to clean to area. It wouldn't take so long if it moved in rows as expected. But it will jump from room to room going back and forth, occasionally moving in rows. Disappointed and considering returning.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Ash, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Dec 28, 2021
Twodogs...
5 out of 5 stars review

We are going to be best friends

I have had the i3+, Rosie, about 1 week at first was wasn't so sure but she has been learning the house and I have been learning how I can help her. She is working out marvelously! A few adjustments with my rugs and table placement were necessary but now she cleans in a method that works for me. I recommend being home for her first few runs so you can see what needs to be adjusted in your home.. She requires some grace but if you let her do her job it works great. She takes about 4 hours, and a recharge to clean my 1500 sq feet main floor. When she encounters the dogs she will lightly tap the dogs, go around them, then they move and she will come back and clean under where they were. She is not as loud as a regular vacuum, more like a remote control car. I hope she lasts!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Shane
4 out of 5 stars review

The Roomba i3 is a basic robotic vacuum

The Roomba i3 is a basic robotic vacuum with mostly entry level features with the exception of the self cleaning base. The software is lacking compared to higher end units but this isn't a higher end unit. The dual brush system is excellent; well built and easy to clean. Overall the unit is also designed and built very well. The software side, which I found lacking, would likely persuade me to purchase a higher end unit.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Jan 24, 2022
Jimmeraz
1 out of 5 stars review

Would never buy this product again....

Our roomba worked good for a few months and since we've had nothing but issues. It does not map the house and cleans the same areas over and over and over. it constantly gets stuck and or lost when it shouldn't. And now it looses it's connection to our WIFI almost daily. The base is located right next to the router and can never stay connected. Very disappointing product for the $$$ we spent.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Jimmeraz, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Sep 9, 2020
Aubree
3 out of 5 stars review

Quite noisy, takes a rather long time to finish the job

Quite noisy, takes a rather long time to finish the job, cannot pick up items bigger than a fruit loop and gets stuck under barstools

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Jan 4, 2021
Terry
2 out of 5 stars review

Resuming after charge is problematic

New owner - frustrated because it runs over the same area time and time again after charging, does not resume where it left off.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello Terry! Thank you for your feedback! We understand your expectations for Recharge and Resume functioning. We find that in certain home environments, base placement is crucial to Roomba returning back to the base specifically during its initial Floor Conditioning phase. This will not be for the life of your robot, as Roomba brings the clean area to a baseline of clean. We see that you were able to reach our team, and they were able to resolve your issue. If you have any further needs for support, our team can be reached at 1-877-855-8593. Thank you! -Sincerely, iRobot Customer Care