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Customer reviews for iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping for
iRobot Roomba i3+ EVO Robot Vacuum with Smart Mapping
4.1 out of 5 stars
stars
1,062 ratings530 reviews
  1. 5 stars60% (639)
  2. 4 stars16% (168)
  3. 3 stars8% (82)
  4. 2 stars5% (55)
  5. 1 star11% (118)

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Showing 191-200 of 530 reviews
Mar 27, 2022
Melissa
1 out of 5 stars review

Do not buy this vacuum

Do not buy this vacuum. I just bought the roomba one month ago. It worked great for 3 weeks, then all sorts of error messages. Dog hair will tangle in the extractors. They are $35 to replace. I bought a new filter . $20 . Plus the $500 cost of the vaccuum. Save your money. Buy a regular vacuum and you can afford a cleaning service for the price of this maintenance. Now I'm stuck with a very expensive vacuum I cannot use. I want a refund .

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello there, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Dec 29, 2020
Lindasd
1 out of 5 stars review

Clean base loud as jet plane

I did not read bad reviews about the clean base or I would not have bought this model. I worry the clean base will only last short time as reviews indicate. My biggest gripe is the noise when the clean base suctions dirt out of bin into the clean canister bag is as loud as a jet plane taking off. Hurts my ears and my cat runs and hides. Next door neighbor said she can hear it. Horrible. Can't turn it off. It runs and make this horrible noise every time the robot returns to base. I'd return it but the hassle is hardly worth it so I'm considering spending the $75 to by a regular base rather than return the whole thing under warranty. This clean base idea is nice, nice to not have to empty fine dust out of bin but not worth the money if reviews indicate short life and the horrible noise, worst than any regular vacuum I've owned.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hello Linda! Thank you for your review! We understand your expectations and want you to have the base that best fits your needs. The Roomba i3+ will work just as well with the Home Base without automatic disposal functions, should you choose to replace it. We are here for you if you have any questions or concerns about your robot! Simply reach out to our team at 1-877-855-8593. Sincerely, iRobot Customer Care

Jan 16, 2022
Jo
1 out of 5 stars review

Disappointed

Beyond disappointed. Robot marketing is misleading. It doesn't map your home at all - doesn't learn it either. I have yet to have this robot successfully clean the 500 sq, ft room it's in. It gets lost consistently and then I get notifications that it's "stuck on a cliff". For the amount this product costs, this is beyond disappointing. Lucky for me, I received as a Christmas gift, but if I were you, I would stay far away from this robot and wouldn't waste the money.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Jo, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Feb 10, 2022
Pat
3 out of 5 stars review

This is my second Roomba

I set it to work on Mondays, Wednesdays, and Fridays at 9:00. He does a good job when he wants to, at least once a day, he gets lost, runs his battery down and i have to look for him, and with a dead battery , it is hard to find him. My first Roomba was smarter than this one. I gave it to my granddaughter and it is 3 years old and still working!!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi there, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Sep 9, 2020
Adam
5 out of 5 stars review

Extremely impressed!

For years I have looked at and considered adding a vacuum robot to the ever growing suite of smart devices in my home. It was mainly the cost of these devices, combined with some doubt of the effectiveness, which deterred me. I also felt that my home and use case was complicated and potentially beyond the abilities of a robot vacuum since I have 2 large dogs which shed often, a main floor which consists of tile, hardwood, and carpet (both throw rugs and wall to wall), and a toddler whose toys are always laying around. I feared a robot vacuum would struggle to sufficiently clean 3 to 4 different floor surfaces, would get stuck on or even trapped by toys, or just generally fail to pick up all of the dirt and dog hair which always seems to be on the floor. But after using this little vacuum I was blown away at how well it performed and was able to overcoming each of these (sometimes literal) obstacles. My only regret is that I didn't take the plunge sooner! So many wasted years of manually vacuuming floors thinking I was doing a sufficient job only to now realize that a robot can indeed do it better. And best of all it was so simple to use. I simply plugged it in, went through few basic steps within the iRobot app, and it was off and running. I didn't need to worry about complicated floor plan mapping of my home, defining barriers, or even setting up virtual walls to prevent the little robot from going down stairs inadvertently. Instead the device did all of this on its own. And over the first few days of usage it refined the mapping of my home (which it had self identified) and improved its efficiency and approach to tackling vacuuming tasks. I've truly been impressed in both the capability of this device and how effortlessly clean my floors now are on daily basis.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Sep 9, 2020
Travis
3 out of 5 stars review

The Roomba cleaned the floors well.

I had problems with it getting caught up and stuck in the middle of cleaning jobs. Also, we got this during the middle of the COVID-19 Crisis. I could see this being great while at work, but at home with two kids and a run time of 4 hours for one floor it seemed to a little two long.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Mar 3, 2021
snag
4 out of 5 stars review

Better than expected

In a household with two dogs, I have resisted getting a robot vacuum under the assumption that it couldn't handle the volume of hair our dogs produce. I finally broke down when I learned that the i3 had a self-emptying feature. Overall, I'm pleased, but it's 4 out of 5 stars because I'd like it to perform better on carpet and run quieter. Pros -Perfect for daily maintenance -Cleans under furniture -Cleans the space systematically and thoroughly; rarely misses spots (the map in the app is such a nice feature!) -Never gets stuck and successfully avoids stairs -Dust bin bag lasts as long as expected (currently on week 4, and it seems like it'll go for another week or two) -Easy to clean. Dog hair gets stuck in the wheels and rollers, but it is easy to disassemble and clean it out every once in a while. Cons: -It takes a long time to clean. It cleans just 600 sq. ft. in about 3 hours (~2 hours of active cleaning, ~1 hour charge). -It's noisy. The dust bin emptying sounds like a loud shop vac, as other reviewers have mentioned, but at least that part is quick. I also find the vacuum itself to be pretty loud, which is a bummer considering it runs for 2 hours to clean the main level of our house. (We have wood laminate floors and high ceilings, which might be a factor.) -It doesn't handle carpet + dog hair very well (a medium-pile area rug or Berber carpet). It spits out tangles of dog hair on the carpet. -We receive errors messages about twice a week saying that the dust bin needs attention. We still haven't quite figured out why we're getting the messages, but it usually seems to sort itself out. It so much easier to keep the house clean with Herbert helping out during the week (I run our upright vacuum on the weekends for a deeper clean). I am pleasantly surprised by how well it has performed, despite its flaws. I would recommend for pet owners.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
Apr 24, 2022
Kaki
3 out of 5 stars review

Stop, do not purchase this vacuum clear.

I purchased this in late 2021 to use in a new house. Didn't start using it until late February 2022. I continuously get error message about cleaning the brushes, also something about "debris". I can never find anything wrong that needs cleaning. I thought it would be nice not to have to empty it but sometimes it goes back to the charging station a couple of time during a run to empty. I live by myself so the house is not that dirty. I have a confused vacuum cleaner! Definitely a waste of my money!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

Hi Kaki, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Apr 1, 2021
Vacuum Master and Dog Hair Slayer
1 out of 5 stars review

I would not buy this product again.

This is my 3rd Roomba in about 20 years. This was just an upgrade to a newer model and the older bristle brush model runs daily. I have two golden retrievers that shed year round. (OMG, if I could find a repurpose for dog hair, I would be a millionaire!) I have two Dysons uprights, 2 Sharks uprights and 1 other Roomba. All of them perform better than the most current I3 Roomba. I received it as a XMas present and it has the original dirt bag still in it. (Yes, I know how to perform maintenance and check for issues before contacting customer support.) It is not clogged and has no issues running. The self emptying collection unit is also running and not clogged. It has only collected a half a bag of dirt and minimal dog hair. It is only 3 months old and never picked up dog hair from day 1. My older Roomba with the bristle brush rollers runs daily and has been emptied many times and is always full of dog hair. Cleaning those rollers is frequent and tedious and the reason I was looking forward to not having to clean it so often. Well, the bottom line is I would still choose the old Roomba before I would choose the I3. Not worth it even as a gift.

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597
reply from IRobotPWR

We're sorry to hear that your i3 is underperforming and this is certainly not the typical experience with the i3 model. We certainly understand your frustration and would ask that you please contact our Technical Support Department to discuss the low-pickup of dirt/fur that you're encountering and give us a chance to troubleshoot this issue and turn your perception of the i3 around! We can be reached at 877-855-8593.

Feb 10, 2022
Zelma
5 out of 5 stars review

I would definitely buy another iRobot.

I use my iRobot 3xweek and just love. My wonderful husband bough it for me because I have a really bad back issues and am 78 years old. I also have a desire to keep my house clean and my iRobot is the perfect helper in that effort toward cleaning. I get the high stuff and it gets the low stuff...DONE!

Review from store.irobot.com
Helpful?74IC4PBQ73S013892418597