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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars1,054 ratings991 reviews
  1. 5 stars61% (641)
  2. 4 stars19% (203)
  3. 3 stars9% (95)
  4. 2 stars5% (55)
  5. 1 star6% (60)
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Showing 951-960 of 1,054 reviews
Mar 6, 2025
Jim65
1 out of 5 stars review

Trade in and buy

Can't get straight answers and it's not giving me trade in options.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Jim65, To better understand and assist you, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 21, 2025
65 TV
5 out of 5 stars review

Samsung

Always bought Samsungs. Couldn’t resist current purchase because of the price.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 20, 2025
dlopez318
1 out of 5 stars review

Broke down.

bought less than 4 moths ago and already needs servicing.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi dlopez318, I'm sorry you are experiencing issues with your DU7200 TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 15, 2024
BoBo
5 out of 5 stars review

Superb!

Excellent picture! The Bluetooth features are great!

Helpful?39HMRPI2C1I113892053645
Feb 21, 2025
Lang
3 out of 5 stars review

Not good sound

My previous TV set volume 30 New Samsung you have to set to 80 to hear

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Lang, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Monica
5 out of 5 stars review

Fantastic picture

Purchased a couple weeks ago. We are very happy with it. The picture is fantastic. 100% satisfied

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 6, 2025
Implumber
5 out of 5 stars review

Great TV

Very happy with this tv. It's a great size, easy to use.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Dgk444
5 out of 5 stars review

Easy set up

I just bought it last week and so far everything great.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 24, 2025
shar
5 out of 5 stars review

Beautiful picture

Bought this prior to Christmas for a new 4 season room

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Michael
5 out of 5 stars review

Great Samsung Television

Great picture! Nice huge size. Mounted to wall on stand.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645