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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 821-830 of 965 reviews
Feb 5, 2025
Reviewer name: Rico
5 out of 5 stars
5 out of 5 stars review

Dreams Come True

Very pleased with this purchase. It is everything that we expected and more.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 6, 2025
Reviewer name: Doug
4 out of 5 stars
4 out of 5 stars review

Tv good remote not

The tv has a great picture but the remote doesn’t respond good sometimes

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: Ria Love
5 out of 5 stars
5 out of 5 stars review

Very Satisfied Customer

Great picture quality, easy set up, very satisfied with your product.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 7, 2025
Reviewer name: None
3 out of 5 stars
3 out of 5 stars review

Very dark

The screen is very, very dark for viewing. My husband is very unhappy with our purchase.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi None, It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2025
Reviewer name: Bmac
5 out of 5 stars
5 out of 5 stars review

Love my Samsung tv

Love the colors in the picture. Also loved the fair price

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 20, 2025
Reviewer name: batgirl
5 out of 5 stars
5 out of 5 stars review

happiness

Never knew how bad my old tv was and it was only 4 years old.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Reviewer name: Michael
5 out of 5 stars
5 out of 5 stars review

Great Samsung Television

Great picture! Nice huge size. Mounted to wall on stand.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 22, 2025
Reviewer name: Gary
3 out of 5 stars
3 out of 5 stars review

Picture quality is not great but is ok

Picture quality is just OK but not great I would not buy this model of TV again

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Gary, It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image quality. Below are a few settings that I recommend adjusting: Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 19, 2025
Reviewer name: movielover
5 out of 5 stars
5 out of 5 stars review

Great TV

This has a great picture. So far I have had no issues.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: Meman
5 out of 5 stars
5 out of 5 stars review

Samsung tv plus is a plus

Great tv love the microphone on the remote and it's chargeable

Review from Samsung US
Helpful?39HMRPI2C1I113892053645