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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars1,054 ratings991 reviews
  1. 5 stars61% (641)
  2. 4 stars19% (203)
  3. 3 stars9% (95)
  4. 2 stars5% (55)
  5. 1 star6% (60)
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Showing 71-80 of 991 reviews
Jun 5, 2025
Not worh the money
1 out of 5 stars review

Done

This is the second model we've purchased in the last year because it's crap. Done with Samsung all together.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Not worh the money, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 5, 2025
Smokin
4 out of 5 stars review

Big

This is a decent tv. It’s big! We love it for movies. The price and warranty made this the tv for us.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 20, 2025
Wtuck
4 out of 5 stars review

Love TV Hate Remote

Love TV but this is the worst remote I have ever used. If I had known about the remote I would have bought another TV

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jun 8, 2025
Frustrated
3 out of 5 stars review

Tv shows are dark

The view is very dark on certain movies and tv shows. I have done all of the recommended fixes to no avail. Will not purchase this brand again.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Frustrated, I’m sorry to hear you’re not fully satisfied with the DU7200 TV’s picture quality. You mentioned already trying adjusting some settings, however I am going to put a few suggestions below, in case you have not tried these specific ones. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 20, 2025
Luck lou
4 out of 5 stars review

Tastes Great, Less Filling

Nice picture. Sound is a bit distant no matter the volume used. We would buy again but use a sound bar.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 20, 2025
AndyM
5 out of 5 stars review

Great view!

I love the picture quality and clarity. My wife and I are enjoying seeing our shows on a big screen.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jun 10, 2025
Lynn
5 out of 5 stars review

Great features but I expected more

I like the TV and everything, but it does not have the feature where I can ask a push-up button and ask for what I want to play Something like Alexa

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 20, 2025
Rene
4 out of 5 stars review

Almost perfect

Love the TV, although sometimes the streaming lags. If I choose shows via AppleTV the problem seems to disappear. I'm not sure why that is.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 20, 2025
Joemc827
5 out of 5 stars review

Excellent purchase.

Setup was simple for me a senior citizen will limited knowledge of modern technology. Quality of picture exceeds my expectations.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Aug 22, 2025
Morgin
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] There was not an option for my model tv. UN55DU7200DXZA

Review from Samsung US
Helpful?39HMRPI2C1I113892053645