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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 411-420 of 965 reviews
Mar 5, 2025
Reviewer name: Shaggeechaos
4 out of 5 stars
4 out of 5 stars review

Picture and sound great UI Display isn't very good

Would give a 5 star review, but the UI Display is poor. The remote is so small and if you are not tech savvy you will struggle. So much advertisement on the home page too.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: UNCLE JOE
4 out of 5 stars
4 out of 5 stars review

To many controllers needed

The TV is now just over a month and a half in use. I am still finding perks. I do wish I could change chanels with the Samsung remote. I do wish I could change the volume with the cable remote.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Frank
4 out of 5 stars
4 out of 5 stars review

The remote control needs to be improved.

TV is great. Everything is fine except for the remote control. It is too simple and needs time to figure out how to use it sometimes. Maybe I am not that smart anymore.

Review from Samsung US
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Feb 5, 2025
Reviewer name: Don Bibb
1 out of 5 stars
1 out of 5 stars review

Problems

I will never purchase another appliance of yours. I have four Samsung Televisions and have not had a problem. The appliances the contractor put in the home have caused nothing but problems since we took possession and moved in.

Review from Samsung US
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reply from Samsung Advisor

Hi Don Bibb, Thank you for reaching out to us. To best assist you, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Apr 16, 2025
Reviewer name: Will
4 out of 5 stars
4 out of 5 stars review

Almost prefect

I love the size, picture quality, price. I only gave it 4 instead of 5 stars because of the inputs. My old bose sound system hooks up by optical cable. No way to attach it to new TV. Had to buy new sound system. Oh well. Technology moves forward...

Review from Samsung US
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Mar 5, 2025
Reviewer name: LJGNC
5 out of 5 stars
5 out of 5 stars review

Terriffic price/performance ratio. Extremely clear

I bought this about 6 weeks ago and have really enjoyed it. I had great results with Samsung TV's and now have 4 UHD models and all other brands have been replaced.

Review from Samsung US
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Apr 19, 2025
Reviewer name: RayBob
4 out of 5 stars
4 out of 5 stars review

Yellow people?

Don't know if it's my satellite service or the TV, but sometimes people look jaundiced. Very yellow. Good picture most of the time. Very good sound for a little TV.

Review from Samsung US
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Mar 6, 2025
Reviewer name: Stoney
3 out of 5 stars
3 out of 5 stars review

Software Issues

Picture quality is good, but the navigation software needs work. It's difficult to navigate between streaming platforms without going home, and the back button doesn't take you to the previous screen.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Stoney, Thank you for your feedback. Please know it will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 21, 2025
Reviewer name: hhhhh
4 out of 5 stars
4 out of 5 stars review

b;ljhj

One problem is sometimes there is no volume when I turn on tv. Very frustrating. Have to turn it off and on quite a few times before volume will come on.

Review from Samsung US
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Mar 5, 2025
Reviewer name: Big bird
5 out of 5 stars
5 out of 5 stars review

Samsung Du2000. Love the TV!!

I love the picture,and everything, but the thing I don't like is that doesn't have a optic port, to plug in sound bar, but I have it Bluetooth to the TV. I love my Samsung TV!!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645