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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
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4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 401-410 of 965 reviews
Mar 2, 2025
Reviewer name: Doodee
4 out of 5 stars
4 out of 5 stars review

Love them! All 3!

I love our new Samsung TVs. My husband and I gifted ourselves smart TVs for Christmas! My only wish would be if the commercials could be quieter. Still my pet peeve...that they are so loud!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Great picture needs a better sound (tinny)

Nice TV the only problem I have with it can't hook up my Bose system they don't have a Optical outlet on it at all been trying to find someone to help me

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Mike, Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 20, 2025
Reviewer name: RJoc19
4 out of 5 stars
4 out of 5 stars review

Great Picture

Love the TV but hate the remote!! Still trying to figure out how to customize the Home Screen but the TV has a great picture and wall mounted it’s the perfect size for my family room!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Anthony
1 out of 5 stars
1 out of 5 stars review

Bad experience

No quality control. Pretty bad. Tried to hook up my Sonos sound bar for a month on a brand new 85 inch Samsung TV. Come to find out the motherboard to the TV was bad. What happened to your QC?????

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Anthony, Please know that we back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. To schedule a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 20, 2025
Reviewer name: Ssmith
4 out of 5 stars
4 out of 5 stars review

Nice TV

I bought this about 3 weeks ago and am mostly happy with it. My only issue was hooking up a Samsung sound bar, the TV doesn’t have an outlet for optical wire that the sound bar came with. So BT was my only option.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Reviewer name: Movie Buff
5 out of 5 stars
5 out of 5 stars review

Great valueTV

Great picture and lots of features a more comple user manual would be helpful I would recommend and would buy again. This is our 2nd Samsung tv and the reason for buying is because we liked our 1st Samsung

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: None
3 out of 5 stars
3 out of 5 stars review

Could not hard wire the TV to our sound bar.

I bought this Samsung TV about two weeks ago and was disappointed we could not hard wire it to our Samsung sound bar. And last night the pixels got messed up while watching a show.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi None, Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! Regarding any screen abnormalities you are seeing on your screen, please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 20, 2025
Reviewer name: Bem9132
5 out of 5 stars
5 out of 5 stars review

Great unit!

I absolutely love this television, it’s picture is nothing short of outstanding, set up was simple and easy, And best of all I consolidated down from four remotes to one!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 20, 2025
Reviewer name: Denny
4 out of 5 stars
4 out of 5 stars review

Bad remote controls

My Samsung 65 “ tv is really nice great picture but one issue is the remote control it is the worse controller I have ever had why they didn’t put numbers on the comptroller to go directly to a channel not the place to save money

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Reviewer name: Boatdave
5 out of 5 stars
5 out of 5 stars review

Great picture!

I have to other more expensive Samsungs which we totally love. We purchased this one for the basement and am very, very happy with the picture quality and sound. Easy set up....

Review from Samsung US
Helpful?39HMRPI2C1I113892053645