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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 361-370 of 965 reviews
May 5, 2025
Reviewer name: 2old2care
5 out of 5 stars
5 out of 5 stars review

Picture perfect.

Great picture. Had many compliments about the picture being so clear. Only complaint is wish the sound could be louder. Hooked up a sound bar and that helps. Good deal for the money.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Aug 30, 2024
Reviewer name: Abolden
4 out of 5 stars
4 out of 5 stars review

Bad remote

I just bought this TV and I do not like the remote, it does not have station numbers and is hard to use. Can not find replacement remote with numbers

Review from Samsung US
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Jun 5, 2025
Reviewer name: Dodger Dave
4 out of 5 stars
4 out of 5 stars review

Nice Samsung TV

This TV is a good value for the price. Not high end, but a good 4K picture. Works very well with a Samsung sound bar. The only negative is that this smart TV does not have many apps, so I need to use a ROKU for some viewing.

Review from Samsung US
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Jun 9, 2024
Reviewer name: Eddied
5 out of 5 stars
5 out of 5 stars review

Perfectly mastered

[This review was collected as part of a promotion.] With a finish that makes you want to stay home.i am enjoying all the features and haven't had a bad review in any of my watchings.

Review from Samsung US
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Aug 5, 2024
Reviewer name: Samsunglover
5 out of 5 stars
5 out of 5 stars review

Best overall 4k TV available at this price level

[This review was collected as part of a promotion.] I spent weeks looking at TV's in stores, online, reading reviews, blogs, etc. At this price range, it really is the best overall when comparing features, brand name, and actual picture.

Review from Samsung US
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Jun 6, 2024
Reviewer name: ROBNJ124
5 out of 5 stars
5 out of 5 stars review

EXCELLENT QUALITY

[This review was collected as part of a promotion.] Picture is amazing. Quality of pixels are a definite notice. We also have a QLed and this is just one step below. Excellent on our back porch.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 20, 2025
Reviewer name: Cat28
4 out of 5 stars
4 out of 5 stars review

Sound and the color was so clear very impressed

I was so excited about this tv but after about a month or so ago, the screen keeps turning dark, then returns normal and keeps doing this all day/night

Review from Samsung US
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May 10, 2025
Reviewer name: Hummingbird
3 out of 5 stars
3 out of 5 stars review

Clear picture

The back of the television doesn’t have enough auxiliary ports to hook up additional devices; like, sound bars, headphones, info entertainment centers. The picture is great and clear

Review from Samsung US
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reply from Samsung Brand Ambassador

Hummingbird: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Aug 29, 2024
Reviewer name: Robot
1 out of 5 stars
1 out of 5 stars review

make "smart" home dumb again

-Cannot receive software updates unless you give Smasung permission to collect information on whatever you view on your TV. -Cannot disable Bluetooth.

Review from Samsung US
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reply from Samsung Advisor

Hi Robot, We appreciate your honesty regarding your experience with the DU7200 TV. Please know your feedback will be shared with our internal teams. If you do not wish to update your Firmware via Wi-Fi, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 10, 2024
Reviewer name: Aq1341
5 out of 5 stars
5 out of 5 stars review

Transitions

[This review was collected as part of a promotion.] It has very good transitions when movie is playing or show . Also it does not look pixilated like other tvs

Review from Samsung US
Helpful?39HMRPI2C1I113892053645