Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
Back to item details
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

Member photos

  • +150 images
Sort by |
Showing 331-340 of 965 reviews
Feb 9, 2025
Reviewer name: Noelstradamus
5 out of 5 stars
5 out of 5 stars review

Crisp and Clear

One of the best TV purchases I've ever made. I don't have a lot of spare time to sit and watch TV, but when I do I am very pleased with my 85" Crystal UHD TV

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Whya61
4 out of 5 stars
4 out of 5 stars review

Beautiful picture

I bought this TV for my den a month ago and set it up last week end for my granddaughter who is visiting. I love the TV, beautiful picture but I despise the remote. Easily lost due to its size and very touchy. I really don't like it.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: GA2025
5 out of 5 stars
5 out of 5 stars review

Tv

We bout this about 2 weeks ago! We absolutely love it. The tv has great picture and it has lots of options on it. The only thing I don’t like is the remove where the volume is, because if you are not careful it will go to something off spectrum.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Reviewer name: Theatsa
4 out of 5 stars
4 out of 5 stars review

Bad remote

I bought this TV a few weeks And the remote control needs to be reset about once a week. I know how to do it but nobody else in my household does and it’s a pain in the butt.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 2, 2025
Reviewer name: Annie
5 out of 5 stars
5 out of 5 stars review

Best Samsung TV

I brought the TV almost 40 days, I do like to watch Live Channel and Movies at home comforts. My family greatly appreciate the Size and the space occupancy.Thanks to Samsung

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Reviewer name: RhonOhio
5 out of 5 stars
5 out of 5 stars review

Only Samsung! For TV and cell.

Love our tvs. We have purchased several. Love how the app keeps track of last movie viewed and easy casting. Remote took us awhile but grandkids 😄 figured it out for us haha

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: SummerLisa
2 out of 5 stars
2 out of 5 stars review

Remote control needs to be redesigned!!

Remote control is very difficult to operate. Even something as basic as muting Volume is not 100%. It works only half of the time. . Samsung! you need to put in more buttons that work and design the remote for ease of use for viewers.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi SummerLisa, We appreciate your review of the DU7200 TV. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 19, 2025
Reviewer name: Did not work
2 out of 5 stars
2 out of 5 stars review

Does not receive signal

The antenna to receive the WiFi is horrible Even though WiFi signal is great. Did not work right. Kept loosing signal. Needed to add a fire stick which has a better receiving capability than the tv.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Did not work, We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

great features

the TV was easy to set up. The only complaint is that the remote is a little bit convoluted. I have not looked for an easier remote to use but I hope that there is one. The picture and the presentation and features that come with the TV are great.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 26, 2025
Reviewer name: MammaCarol
5 out of 5 stars
5 out of 5 stars review

Wonderful unit.

I love this TV. The Picture quality and the sound is phenomenal. The ease of using whatever streaming service I have is very easy and user-friendly, which is good especially for a senior citizen. I even enjoy many of the programs on Samsung plus.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645