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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Rapid Boil for
Samsung 6.3 cu. ft. Freestanding Electric Range w/ Rapid Boil
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4.4 out of 5 stars
stars
610 ratings604 reviews
  1. 5 stars68% (416)
  2. 4 stars18% (110)
  3. 3 stars5% (29)
  4. 2 stars2% (13)
  5. 1 star7% (42)

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Showing 221-230 of 604 reviews
Apr 25, 2021
Reviewer name: Murph
1 out of 5 stars
1 out of 5 stars review

Piece of NOTHING

this is my second range. one week ago i got my first defective one. i now have the second one, its defective too! i spent over $1000.00 for a range i thought was going to be a good product. the first one had a error code specifying a signal malfunction, which needed replacement. the second ones firmware needed to be upgraded, per tech support. i'm returning it, too much trouble for a range.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from Samsung Care

I would feel that same way if I was dealing with this issue. Thank you for sharing your experience with us. If there is anything we can do or if you have any questions before you contact the retailer. Please don't hesitate to reach out to us. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143242943

Jul 30, 2022
Reviewer name: Annoyed
2 out of 5 stars
2 out of 5 stars review

Owned little over a year

we have owned our electric range for a little over a year. in that short period of time, 2 burners have went out. first, the front right just a couple weeks after ownership. as of today, the 2nd burner (rear right) followed suit. how much longer till i have no burners?

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from Samsung Care

Hi there, Thank you for reaching out to us. We are glad to know that you are using Samsung products. We apologize for the inconvenience of the burners not working. We understand this causes inconvenience, especially when baking or cooking our favorite dish. Don't worry will surely notate your experience about this matter for a better service and products in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=Range&referrerPageUrl=https://www.samsung.com/us/support/ One burner on the cooktop does not work: https://www.samsung.com/us/support/troubleshooting/TSG01001949/ Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ You may check this link for future reference to reduce unnecessary repairs over the range lifetime. How to clean your Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/NE63A6311SS/AA If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144756678 Thank you for choosing Samsung. Have a great day. -Trisha-

Nov 10, 2021
Reviewer name: Richard
5 out of 5 stars
5 out of 5 stars review

good quality range

[This review was collected as part of a promotion.] We have used the range for several months and no complaint so far. At the beginning, my wife does not like the beep sounds, but later we found the sound can be switched off. I also like to feature that the oven can be connected with my iPhone using SmartThings app. Would highly recommend it.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from samsungcare

We’re happy you are satisfied with the quality of our range. Thank you for being a Samsung customer. ^Pat

Sep 11, 2023
Reviewer name: Greatgrammie3
2 out of 5 stars
2 out of 5 stars review

Lacks a few basics.

The stove looks nice, has a storage drawer instead of a broiler, and the price was right. This was delivered on 9 Sept 2023, I used it for the first time on 10 Sept. 2023. There's no oven light, and the settings are hard to read. The print should be a bit brighter. I have to turn on my microwave light to read the settings. I don't use a phone to control my stove, and the instruction manual concentrated on that. So, three strikes against this -- no oven light, hard to read settings, no easy-to-read manual (like in the old days). I am age 76, and don't need all the "Smart" stuff. Just a good stove to cook on.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from Samsung Care

Greetings, Your satisfaction with our appliances is our topmost priority, and we certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146276120, which will help our team pull up your information. ^Rainly

Jan 18, 2022
Reviewer name: Jen2
5 out of 5 stars
5 out of 5 stars review

Great Electric Range

[This review was collected as part of a promotion.] I moved into my new house a month ago and have been impressed with the multiple burners and the even heat that the burners produce. The oven bakes evenly as well. My only gripe is that no owners manual is included, I had to go online to figure out the timer.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
Dec 14, 2022
Reviewer name: ChellBelle310
5 out of 5 stars
5 out of 5 stars review

The Bluetooth Features Are Awesome

[This review was collected as part of a promotion.] I bought this a few weeks ago and didn't realize it had a bluetooth feature until I was on my phone and the app appeared for me to download!!! A true game changer!!! The glass top cleans very easily. One of the best purchases of my 3 Samsung appliances this year.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
Nov 24, 2022
Reviewer name: Dailycooks
2 out of 5 stars
2 out of 5 stars review

Not for daily use

We bought this for our mom last Thanksgiving and since she's got it she has not been happy with it. If you plan to cook for large families daily, get another stove. This stove was made mostly for decoration because it's not a stove I recommend for daily use. We had a whirlpool for many years and finally we were able to buy our mom a new one so we decided why not a Samsung. Worst decision ever, they should stick to making phones.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from Samsung Care

Greetings, We're sincerely grateful that you expressed your thoughts about the range. We would like to inquire further about your unit to determine how we can assist you better. Please feel free to get back to us the soonest via the following options for assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145194338, to help our team pull up your information. Have a great day. ^Chrystel

Jun 3, 2025
Reviewer name: Luv2Cook
5 out of 5 stars
5 out of 5 stars review

Zero Complaints!

[This review was collected as part of a promotion.] Love this Range. It has many great features, but nothing too hard to learn or understand. From oven heating to boiling water, everything is done quickly. The bonus of having it "smart" comes in handy more than I thought it would. While there are some features I have yet to use, such as the self clean, I can say I would highly recommend this product.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
May 30, 2023
Reviewer name: Jude
1 out of 5 stars
1 out of 5 stars review

Smart Electric Stove

Very disappointed in this stove. The glass top completely cracked in the center and across and we have no idea how it happened since we were not using it. Just had for over 1 year. Samsung would not send a replacement top. Just missed warranty. Will never get an electric glass top stove again.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from Samsung Customer Care

Jude, we would love to discuss your range to determine how we can further assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145857344) to help our team pull up your information. Have a great day. ^Camille

Jan 4, 2022
Reviewer name: Budie
3 out of 5 stars
3 out of 5 stars review

Looks good, purchased as part of complete suite

[This review was collected as part of a promotion.] Owned for 6 months now. Touch controls are a little finicky. Burners run hot, oven temp seems to run on the cold side. Finish around burners is already marred from normal use and can’t be cleaned up.

Review from Samsung US
Helpful?6FW4BGOAVM6S13891303543
reply from Samsungcare

Thank you for letting us know what your think of the freestanding gas range. We value your feedback, and will use this information to better our products. If you are like a little guidance on maintaining your unit. Check out the link below. ^Pat https://www.samsung.com/us/support/answer/ANS00049945/