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Customer reviews for SAMSUNG 65” Class QN85D Series Neo QLED Smart TV for
SAMSUNG 65” Class QN85D Series Neo QLED Smart TV
4.7 out of 5 stars
stars
252 ratings249 reviews
  1. 5 stars79% (199)
  2. 4 stars14% (35)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star2% (5)

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Showing 111-120 of 249 reviews
Mar 5, 2025
Sparkplug
4 out of 5 stars review

Excellent after adjustments.

I bought this tv about a month ago and after much searching and adjusting I am very happy with it. This TV is improperly adjusted at the factory that creates a very unnatural pale pink look to face tones Particularly in studio settings. Adjustments can not be made to correct this unless you turn off (factory on) the intelligent mode which will allow the necessary adjustments to correct this skin tone issue. After making the adjustments, the picture is awesome. Samsung needs to correct this at the factory during production of the tv. If I had not been able to make this adjustment, I would have returned this tv and bought a different brand.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
May 21, 2025
Spacematt
5 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] I have an older Q50 32" which is also 4K, but the QN85DD 55" is much better. The micro-led really helps the picture and the brightness is fantastic. I use it for streaming the major services and cable too.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jul 8, 2025
Kclark
5 out of 5 stars review

Amazing quality!

[This review was collected as part of a promotion.] When we got this tv, we were shopping for a TV for the master bedroom because that's the one that we were replacing, but this tv is such high quality we HAD to put it in the living room and on display! The picture is out of this world, seriously. It's extremely user friendly and has great sound as well. When people come over, they always comment on how awesome our TV is. I've always had big nice TV's for my living room and no one has ever commented on them, but the picture, color, resolution on this one is just so outstanding that literally everyone comments on it! Highly, highly recommend!

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Sep 2, 2024
THEBIGBLUE
5 out of 5 stars review

LOVE THE BUILT IN ATTENA

[This review was collected as part of a promotion.] I watch a lot of TV. Love the picture quality. The remote is kinda of annoying and tedious and is very unremarkable compared to the TV, bit I downloaded the Samsung Remote app and it's much better and easier to operate.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
May 15, 2025
Twinsmommy
4 out of 5 stars review

Poor Remote Control Design

[This review was collected as part of a promotion.] The buttons on the TV remote control are too small for your fingers to hit without hitting another function. You have to use your fingernails to hit a button up or down. The buttons are also too sensitive & move rapidly to different channels or functions.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
May 5, 2025
DanRMark123
2 out of 5 stars review

Not Satisfactory

[This review was collected as part of a promotion.] This TV has problems with buffering and losing internet connection all the time. Other internet connected TV's and devices in my home do not have this issue. I would appreciate a solution or a replacement TV.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
reply from Samsung Specialist

DanRMark123, Thanks for your review. Buffering when streaming content online is related to your internet connection speed. Buffering may occur on your Samsung Smart TV while streaming video content over the internet. Buffering usually occurs when your internet connection provided by your ISP cannot supply data fast enough for the playback device. We suggest you try the following: 1) Use 5G Wi-Fi if possible 2) Try wired LAN if available 3) Try repositioning the router so there are no obstacles between your TV and the router 4) Please be sure you have the latest firmware update which enhances network connectivity. 5) Lastly, to further optimize the TV’s performance, please also try running Device Care: Home > Menu > Settings > Support > Device Care > Start Device Care Should your issue persist, you may want to contact your ISP to check or increase your internet speed. If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Apr 22, 2025
Doglover17
5 out of 5 stars review

Best TV for the price!

[This review was collected as part of a promotion.] My wife and I love Samsung TVs. You can tell the quality that Samsung puts into their TVs because we had one that was 7 years old and it worked amazingly but it was time for an upgrade. I did a lot of research before buying our TV and I could tell that it was the clearest image you could get without the big jump to OLED. The colors that our Neo-QLED TV has are stunning every time we see them on TV. We have loved watching movies, TV shows, and games which all have amazing color and quality. Mixed with the 120Hz refresh rate, we are able to enjoy a perfect seamless image with fast-paced action shots. We were blown away by all the new features this TV has including Alexa and Samsung TV+. I will always buy a Samsung TV!

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Dec 23, 2024
outerspaceman
4 out of 5 stars review

Crispy clear.

[This review was collected as part of a promotion.] I remember when I was bought a samsung TV for my basement back when I was a child. Wasn't even fully flat-screen but I was astonished at the quality. Never thought I'd see the day a T.V. like this (10x bettwr than previous) is so common place.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jun 5, 2025
KeepOnTruckin
5 out of 5 stars review

Stunning picture

[This review was collected as part of a promotion.] I stream all of my movies and network shows. I also enjoy sports broadcasts. The picture for all three is brilliant. The colors are true and seamless. Black is a true black. And all this in my very bright room. I use a separate speaker system through eARC and it works perfectly although it does override the Samsung’s highly capable built-in sound effects. This is a great all around’er.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Feb 5, 2025
Sandy
4 out of 5 stars review

Reception is decent

I am disappointed in this TV. I bought it thinking it was a new model but now I feel it was a year old. It showed in the picture on line that it was the newer thin one but it’s not. Also the sound it awful and we have to turn it up to 70 to hear most tv programming, I. E. The FBI or Chicago Med etc.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755