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Customer reviews for SAMSUNG 65” Class QN85D Series Neo QLED Smart TV for
SAMSUNG 65” Class QN85D Series Neo QLED Smart TV
4.7 out of 5 stars
stars
252 ratings249 reviews
  1. 5 stars79% (199)
  2. 4 stars14% (35)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star2% (5)

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Showing 1-10 of 249 reviews
Sep 20, 2025
Reviewer name: Brutusbuki
5 out of 5 stars
5 out of 5 stars review

Why leave the house?

[This review was collected as part of a promotion.] The Samsung QN85D is an absolute marvel of modern television technology. It isn't just a TV; it's a centerpiece of a home, a portal to a world of breathtaking visuals and immersive sound. This TV delivers a stunning picture with vibrant colors and deep blacks, handles next-gen gaming with incredible speed, and provides a smart, user-friendly experience.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Sep 5, 2025
Reviewer name: Cindiruhoo
5 out of 5 stars
5 out of 5 stars review

I'm so happy with it best ever

[This review was collected as part of a promotion.] What I love most about my Samsung is that I live in a chalet with tons of windows and daylight sunshine 360 days a year this is the first TV I've owned where I can literally see the TV screen beautifully during daytime so very happy with it. It's quality. The picture is stunning. I'm very happy with my Samsung product.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Nov 6, 2025
Reviewer name: DeeJayKeez
5 out of 5 stars
5 out of 5 stars review

Absolutely best TV Ive ever owned!

[This review was collected as part of a promotion.] This tv is amazing! Crystal clear picture, super bright, and colors that pop unlike any other tv I've ever owned. Im a gamer soo the xbox, Amazon luna, and geforce now services built right into the tv are awesome. I just connect my controller to the tv and I can play all my xbox and pc games right there without a pc or console if needed.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 19, 2025
Reviewer name: Out2cycle
5 out of 5 stars
5 out of 5 stars review

We love Samsung

[This review was collected as part of a promotion.] We have five Samsung TVs in our house and the NEO QLED is by far our favorite. The picture is beautiful. The sound without a soundbar is excellent. It was a simple setup and integrated with our smart devices easily. We can't wait to replace the oldest Samsung with another NEO QLED!!

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 14, 2025
Reviewer name: Cattlerancher02
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We have had our Samsung Smart TV a little over a year. After dropping our subscription TV service we went totally streaming. It works very well with our internet and has caused us no problems whatsoever. We would highly recommend Samsung TVs and would not hesitate purchasing another.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 21, 2025
Reviewer name: SamsungGenerationHome
5 out of 5 stars
5 out of 5 stars review

Smart Things lets me control TV from My SGF Phone

[This review was collected as part of a promotion.] The Samsung TV is a solid 75-inch 4K QLED TV that strikes a good balance between performance, features, and value. It delivers vibrant and bright picture quality well-suited for bright rooms, though its black levels and contrast fall short compared to higher-end models with local dimming. It excels as a gaming TV with HDMI 2.1 support, 4K at 120Hz, variable refresh rate, and low input lag, making it responsive and smooth for modern consoles. The Tizen smart platform is user-friendly and offers a wide range of streaming apps.Its sound system is adequate for casual viewing but would benefit from an external soundbar for fuller audio. The TV boasts a sleek, modern design and sturdy build quality. Overall, the QN75Q72DDFXZA offers excellent value for those prioritizing size, brightness, and gaming features, though viewers seeking exceptional contrast or cinematic HDR experience might consider premium alternatives.This model is highly recommended for bright-room viewing and gaming enthusiasts looking for a large-screen TV without stepping into the highest price tiers. It combines good performance and modern smart features at a competitive price point.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jun 11, 2025
Reviewer name: na
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Samsung is a great brand

very good picture and easy to set up. I and not a fan of the remote however, it is to small to use.

Helpful?4JTZLZNR49CX13890713755
Oct 23, 2025
Reviewer name: Taku47
4 out of 5 stars
4 out of 5 stars review

Horrible Remote

[This review was collected as part of a promotion.] The remote control for this tv is horrible. It's too small. When you change channel or volume it is all too easy to hit the NetFlix or Disney button Or Prime. The buttons are too small. It's like the control was designed for the small hand of an eight year old child. Had I been able to test the remote before purchasing I would not have bought this tv.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Nov 21, 2025
Reviewer name: DALTON
4 out of 5 stars
4 out of 5 stars review

took 3 deliveries

After 2 cracked screens upon delivery I was weary to even try again, but for the sale price I wouldn't beat it for another TV. Finally the third TV came safe, but the box smelled like spoiled milk and it had been sitting in a dumpster for a year. Sams was awesome with the returns though, fedex picked up both broken TVs and a new one was shipped as soon as I put the claim in allowing me to only be delayed on hanging for 1 week. First tv arrived sunday, second wed, and third the following sunday. TV looks stunning! Great deal!

Helpful?4JTZLZNR49CX13890713755
Oct 14, 2025
Reviewer name: CKXXXXXXXXX
2 out of 5 stars
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Very disappointed with this television. It's my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn't get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
reply from Samsung Specialist

CKXXXXXXXXX, I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist