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Customer reviews for SAMSUNG 65” Class QN85D Series Neo QLED Smart TV for
SAMSUNG 65” Class QN85D Series Neo QLED Smart TV
4.7 out of 5 stars
stars
252 ratings249 reviews
  1. 5 stars79% (199)
  2. 4 stars14% (35)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star2% (5)

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Showing 1-10 of 249 reviews
Dec 20, 2025
Debart
5 out of 5 stars review

Samsung NEO QLED

[This review was collected as part of a promotion.] This is my second Samsung TV. The first one lasted fifteen years without an issue, and I hope to get good results with this one. I don't love the small remote, but the TV itself has been solid with good picture quality so far.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Dec 5, 2025
TVLover
5 out of 5 stars review

Fantastic TV with great picture

[This review was collected as part of a promotion.] Fantastic TV especially for the price. It has a great picture and all the features you could want. Love that you can use remote or your phone to control and connect with other items in the house like Alexa.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Dec 9, 2025
Samsungboi
5 out of 5 stars review

Beautiful pucture

[This review was collected as part of a promotion.] Crystal clear picture, and great features that come with it. Pairs perfect with everything else samsung in the house

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Dec 9, 2025
Time2Bseen
5 out of 5 stars review

Product is easy to set up

[This review was collected as part of a promotion.] Very happy with this tv purchase. TV is easy to assemble, set up, add apps, and the remote is so streamlined and simple to use. Beautiful display, I'm a true Samsung fan.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jun 11, 2025
na
4 out of 5 stars review

Verified Purchase

Samsung is a great brand

very good picture and easy to set up. I and not a fan of the remote however, it is to small to use.

Helpful?4JTZLZNR49CX13890713755
Aug 19, 2025
JamesEl
4 out of 5 stars review

My only complaint is with the Apps.

[This review was collected as part of a promotion.] Following a power outage, my ISP appeared to have trouble connecting to the SmartThings server, which caused all of my smart apps to stop functioning—except for Netflix, which continued to stream content without issue. Other apps, including YouTubeTV, Disney+, Prime Video, and YouTube, were all unresponsive. I spent several hours troubleshooting the issue: updating my router firmware, replacing Cat5e cables, performing a factory reset on the TV, and power cycling multiple devices. Despite these efforts, the problem persisted until the following day, when everything returned to normal. However, I had to completely rebuild my main TV menu as a result.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Dec 10, 2025
RonnieD
3 out of 5 stars review

Picture Quality

[This review was collected as part of a promotion.] I could not get the same picture quality that one saw in the showroom. Tried all kinds of combinations.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jul 30, 2025
PC300000
3 out of 5 stars review

Good yes but not smart…

[This review was collected as part of a promotion.] I still don’t know how to control my DirecTV. I tried several options to no avail. It should be smart enough to figure out from the incoming stream. When it was connected to HDMI 1, the TV (even Netflix) will not work unless the DirecTV is on though there is no relationship between the two. Or Netflix will only work for about an hour and turn off until we switch on DirectTV receiver. I have connected a Physical ethernet cable to the TV.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jan 5, 2026
Papa Siebes
2 out of 5 stars review

Blue face on actors

When my wife is watching Days of our lives on Peacock, the actors have a blue shine on their face. Adjusted color and it did not resolve the issue. Looking for support from Samsung

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Sep 20, 2025
Laurie
1 out of 5 stars review

Verified Purchase

Broken TV

I wanted to rate the TV no stars. The screen was shattered in many places. Had Sam's pick it up. Still waiting for a refund!

Helpful?4JTZLZNR49CX13890713755