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Customer reviews for SAMSUNG 65” Class QN85D Series Neo QLED Smart TV for
SAMSUNG 65” Class QN85D Series Neo QLED Smart TV
4.7 out of 5 stars
stars
252 ratings249 reviews
  1. 5 stars79% (199)
  2. 4 stars14% (35)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star2% (5)

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Showing 21-30 of 249 reviews
Jul 30, 2025
Eyetallion
3 out of 5 stars review

Beautiful picture with one fatal flaw

[This review was collected as part of a promotion.] Absolutely loved this tv— and then I didn’t. The auto dimming feature drives me insane. Decided to watch through the Marvel universe and once on DareDevil the auto dim feature made me want to toss the tv out the window. No way to actually disable it. Still thinking of dumping this tv for a Sony. At this price, you shouldn’t be forced to use any feature- it should be able to be turned off.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jul 30, 2025
Stunt911
5 out of 5 stars review

All the Features

[This review was collected as part of a promotion.] I like the ease and Functionality of the TV. The remote control has a voice feature that helps move around quickly from app to input. The tv's ability to integrate with amazon Alexa as well as Google Nest and other smart home products Is a plus. The bright vivid picture makes even the darkest scenes viewable. HDMI input detection recognized and renamed the port for my Xbox. The TV comes preloaded with many popular apps like Amazon Netflix Disney Plus and I was able to download a few others that I like to use. I feel this TV is a great value for the price.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Nov 6, 2025
DeeJayKeez
5 out of 5 stars review

Absolutely best TV Ive ever owned!

[This review was collected as part of a promotion.] This tv is amazing! Crystal clear picture, super bright, and colors that pop unlike any other tv I've ever owned. Im a gamer soo the xbox, Amazon luna, and geforce now services built right into the tv are awesome. I just connect my controller to the tv and I can play all my xbox and pc games right there without a pc or console if needed.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 13, 2025
charlieca
5 out of 5 stars review

Great 75" Smart TV

[This review was collected as part of a promotion.] I've been using the Samsung 75" Smart TV for a while now, and it's been outstanding. The picture quality is sharp, the smart features are intuitive and responsive, and I've had zero issues since purchase. It integrates perfectly with the Samsung ecosystem, making it easy to connect with other devices and services. Overall, it's a reliable, high-performing TV that delivers great value and a premium viewing experience.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Aug 19, 2025
luv2review
5 out of 5 stars review

So Very Clear

[This review was collected as part of a promotion.] We have always had at least one Samsung TV in our home. Over the past several years we have upgraded to larger flat screen TVs. Or latest is the 75" flat screen and it is a compleate joy to watch. The subject matters are crisp and clear and we see no distortion being on such a large screen. Our livingroom is not large,so we are not that far from the screen and still enjoy it immensely.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 20, 2025
Marynjaz
5 out of 5 stars review

Fantastic Sharp Clear Picture

[This review was collected as part of a promotion.] 85 inch screen- excellent clarity and sharp pictures. Easy to use remote- once you get used to it. Got it for my mom who had macular degeneration- much better picture and size of closed caption. Made TV enjoyable for her

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 23, 2025
Taku47
4 out of 5 stars review

Horrible Remote

[This review was collected as part of a promotion.] The remote control for this tv is horrible. It's too small. When you change channel or volume it is all too easy to hit the NetFlix or Disney button Or Prime. The buttons are too small. It's like the control was designed for the small hand of an eight year old child. Had I been able to test the remote before purchasing I would not have bought this tv.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 13, 2025
LuckyDucky
5 out of 5 stars review

Great TV but the mobile app for it is terrible

[This review was collected as part of a promotion.] The TV itself is awesome. We have no issues with it at all and it's one of the best TVs we've had. That said, we have little kids and inevitably the remote gets lost quite often so we have to resort to the phone app remote. Unfortunately this samsung SmartThings companion app is terrible. It's slow and requires you to redownload the remote at the most random times when all you want to do is lower the volume. So - recommend the TV but hope they fix their app.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Aug 21, 2025
HappyBelle3
4 out of 5 stars review

Overall we like the TV very much. One exception

[This review was collected as part of a promotion.] We have had the TV since 4/25, and overall we are happy with the TV and its functions. One problem for us is the sound levels. We have the TV set at a comfortable listening level, and suddenly the sound increases to a level 10 times higher. It is a blast of loud sound, and then it will go away. We have adjusted the sound level numerous times, and it just won't stop doing this blast of sound occasionally. We never know when it is coming or why? Maybe you all have a suggestion as to how to resolve this problem.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 14, 2025
CKXXXXXXXXX
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Very disappointed with this television. It's my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn't get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
reply from Samsung Specialist

CKXXXXXXXXX, I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist