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Customer reviews for SAMSUNG 65” Class QN85D Series Neo QLED Smart TV for
SAMSUNG 65” Class QN85D Series Neo QLED Smart TV
4.7 out of 5 stars
stars
252 ratings249 reviews
  1. 5 stars79% (199)
  2. 4 stars14% (35)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star2% (5)

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Showing 11-20 of 249 reviews
Oct 20, 2025
Reviewer name: Marynjaz
5 out of 5 stars
5 out of 5 stars review

Fantastic Sharp Clear Picture

[This review was collected as part of a promotion.] 85 inch screen- excellent clarity and sharp pictures. Easy to use remote- once you get used to it. Got it for my mom who had macular degeneration- much better picture and size of closed caption. Made TV enjoyable for her

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 23, 2025
Reviewer name: Taku47
4 out of 5 stars
4 out of 5 stars review

Horrible Remote

[This review was collected as part of a promotion.] The remote control for this tv is horrible. It's too small. When you change channel or volume it is all too easy to hit the NetFlix or Disney button Or Prime. The buttons are too small. It's like the control was designed for the small hand of an eight year old child. Had I been able to test the remote before purchasing I would not have bought this tv.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 14, 2025
Reviewer name: CKXXXXXXXXX
2 out of 5 stars
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Very disappointed with this television. It's my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn't get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
reply from Samsung Specialist

CKXXXXXXXXX, I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Oct 13, 2025
Reviewer name: DWgrestroomTV
5 out of 5 stars
5 out of 5 stars review

Main 85” TV

[This review was collected as part of a promotion.] I went out and bought a new 85” TV for our new house great room. The picture is amazing whether watching sports or TV shows. Also being a smart TV makes it easy to stream movies from Netflix. I liked this TV so much I bought a 75” TV for the master bedroom.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Nov 13, 2025
Reviewer name: ADAPS420
5 out of 5 stars
5 out of 5 stars review

Stunning TV I am gdytfř to

[This review was collected as part of a promotion.] Samsung continues to be the best in class and having the best looking electronics on the market. Thank you Samsung! I wish I could try Those VR s. That just came out. I bet they are bad to the bone

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 17, 2025
Reviewer name: Memike
4 out of 5 stars
4 out of 5 stars review

I like my new 55 in Neo

[This review was collected as part of a promotion.] I enjoyed my TV very much the picture is great has good sound and I enjoy the Samsung free channels however the banners that come up all the time when you change channels is way Overkill after you've used the TV for a short time you don't need all those those prop banners that tell you stuff about the menu and it tells you what channel you watching three different banners and it's just annoying. I wish there was a way to shut them off you pull up the menu and a banner blocks the spot you're looking to see what's on next I just don't understand that but anyway otherwise it's a great TV I absolutely love it I just wish I could turn off some of the banners cuz it just Overkill how about send a download it has the feature where you can shut off the some of or all ofthe banners that would be great like I said otherwise no complaints whatsoever great product

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 13, 2025
Reviewer name: LuckyDucky
5 out of 5 stars
5 out of 5 stars review

Great TV but the mobile app for it is terrible

[This review was collected as part of a promotion.] The TV itself is awesome. We have no issues with it at all and it's one of the best TVs we've had. That said, we have little kids and inevitably the remote gets lost quite often so we have to resort to the phone app remote. Unfortunately this samsung SmartThings companion app is terrible. It's slow and requires you to redownload the remote at the most random times when all you want to do is lower the volume. So - recommend the TV but hope they fix their app.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Oct 13, 2025
Reviewer name: charlieca
5 out of 5 stars
5 out of 5 stars review

Great 75" Smart TV

[This review was collected as part of a promotion.] I've been using the Samsung 75" Smart TV for a while now, and it's been outstanding. The picture quality is sharp, the smart features are intuitive and responsive, and I've had zero issues since purchase. It integrates perfectly with the Samsung ecosystem, making it easy to connect with other devices and services. Overall, it's a reliable, high-performing TV that delivers great value and a premium viewing experience.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Sep 20, 2025
Reviewer name: Laurie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken TV

I wanted to rate the TV no stars. The screen was shattered in many places. Had Sam's pick it up. Still waiting for a refund!

Helpful?4JTZLZNR49CX13890713755
Sep 21, 2025
Reviewer name: Lovetv
4 out of 5 stars
4 out of 5 stars review

Like the Product

[This review was collected as part of a promotion.] I use it for streaming TV programming. At first the picture wasn’t as clear as I expected, but over time I’ve gotten used to it and feel it is of high quality. The sound quality is great.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755