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Customer reviews for SAMSUNG 65” Class QN85D Series Neo QLED Smart TV for
SAMSUNG 65” Class QN85D Series Neo QLED Smart TV
4.7 out of 5 stars
stars
252 ratings249 reviews
  1. 5 stars79% (199)
  2. 4 stars14% (35)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star2% (5)

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Showing 121-130 of 249 reviews
May 21, 2025
Spacematt
5 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] I have an older Q50 32" which is also 4K, but the QN85DD 55" is much better. The micro-led really helps the picture and the brightness is fantastic. I use it for streaming the major services and cable too.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Apr 19, 2025
HawaiianSun
5 out of 5 stars review

Crisp Picture

[This review was collected as part of a promotion.] We use our TV for watching movies mostly and when our children visit, they play their video games. Parents were so impressed, i purchased the m the 65” version. We love the clearness and picture is very crisp.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Jun 8, 2024
Dantheman
5 out of 5 stars review

Amazing Clear Sharp 4K TV

[This review was collected as part of a promotion.] This TV has an outstanding picture quality. The picture is crisp and clear. I did not use most of the auto adjustments but adjusted the TV manually to get the picture to my liking. The auto adjustments make color and clarity easy, but I wanted to tweak the TV for the very best viewing experience. I bought this TV, and it was so good a deal that my son bought the exact model. The picture and color are better than some Oled tv's that I have seen. I definitely give this TV 5 stars. There is much more that I could say about the features of this TV so if you are looking for a large TV then stop what you are doing and go get one. You will be very satisfied and happy. The upscaling on this TV is Amazing!

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Apr 28, 2025
BPharma
3 out of 5 stars review

Voice sound distorted but music sound very good.

The picture is nice but the voice sound is distorted some and not really clear. I tried all the settings including the AI sound settings but that made it worse with a lot of base in the speech. It's worse on movie channels so I'm going to return it for a 65" QN90 that has a different sound system. The first QN85 we receive was really bad so I returned it. The 2nd one was much better but still has some voice distortion. The music sound is very good. The widget music only allows 2 choices and SirusXM is not one of them and are not easy to change. It doesn't come with a Direct TV icon so you have to make one. Our older Samsung TVs came with Direct TV icon. If you do not subscribe to Netflix, Disney, or Prime Video, the remote buttons are worthless. Also the Hands Free Bixby speaker is not on the QN85D but the Hands Free is in the settings. This was confusing. I'm pretty technically experienced but I had to Call Samsung numerous times to set up the cell phone and other things. The location of some settings are not clear. There's a learning curve to overcome. Also you cannot skip the advertisement on Samsung TV plus and the same advertisement often comes up. This is very annoying...for the price of this TV it should be advertisement free.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
reply from Samsung Specialist

BPharma, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN85DD TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Sep 8, 2024
Hala
1 out of 5 stars review

Verified Purchase

Broken

Came broken

Helpful?4JTZLZNR49CX13890713755
reply from Samsung

Hala,We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Sam's Club directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

Feb 5, 2025
elsieK
4 out of 5 stars review

No instruction book

It is a nice TV, but without an instruction book I have not learned all the things it can do or how to navigate the maze. I should have bought a lesser one. I am not utilizing the “smart” options.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Apr 19, 2025
Klingon
5 out of 5 stars review

Wow.... An experience that needs to be seen!

[This review was collected as part of a promotion.] Retired a d love to catch up on news sports and movies. Star Trek is outrageous. It's so clear and vibrant.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Mar 24, 2025
2QLEDs
5 out of 5 stars review

The right choice for me

This is my second QLED, enjoying my first so much left no doubt about purchasing a second one. I'm impressed with picture quality the brightness and darkness.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Mar 20, 2025
Kalinfrangulev
5 out of 5 stars review

75 inch Samsung TV

[This review was collected as part of a promotion.] I love the quality of the tv and very satisfying with the choice . Fits perfectly on the wall. Great product.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755
Apr 21, 2025
MausTV
5 out of 5 stars review

Greatest TV in the market

[This review was collected as part of a promotion.] So far I have experience the best TV in the market, I been recommending this product to all my friends and family.

Review from Samsung US
Helpful?4JTZLZNR49CX13890713755