[This review was collected as part of a promotion.] We purchased the Samsung Bespoke AI Laundry Hub to replace our twelve year old side-by-side washer and dryer. This unit is stunning in its brushed black finish. The 4.6 cu. ft. washer and 7.6 cu. ft. dryer are plenty large for our active family of four. The redesigned wash pattern in the washer circulates water more efficiently to more effectively wash the clothes. The Flex Auto Dispense feature allows you to pour two different liquid detergents, softeners, etc. into the containers that is metered out based on the size and make-up of the load. The more functional lint trap has been designed to collect the lint between the screens resulting in less lint going through the exhaust vent, which is a good thing! The washer has 24 different cycles with 18 options and the dryer has 18 different cycles with 13 options, allowing you to find a cycle that works for you! We primarily use AI OptiWash and AI Optimal Dry, since the AI senses the characteristics of the load and adjusts accordingly. We also occasionally use the small load option to shorten the wash/dry time. The washer and dryer are quiet and both have internal lights, so this unit can be installed next to a bedroom or used in the dark, if that is necessary for your needs. The SmartThings app has been useful. It lets you know when the load is finished and other pertinent information. Although, I wish it had more options, such as starting the washer or dryer. Overall, this is an impressive appliance. It looks like Samsung is stepping up their game with the BeSpoke series!

[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.

[This review was collected as part of a promotion.] We bought this unit about three weeks ago, and I have been really happy with it. We do a lot of laundry and the system is super easy to use. The washer and dryer talk to each other as well, so the dryer recommends settings based on the what you set the washer to in the last load. We mainly bought it to save space in our small laundry/mud room. It definitely helps with overall use of the room. Super happy with it!

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer and it's been a game-changer. Setup was easy, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology adapts to my laundry habits, saving time and energy. Its large capacity drum handles even the bulkiest loads effortlessly. SmartThings integration allows remote monitoring and control via my smartphone. The flexdry feature lets me dry delicate items separately from larger loads. The AI optimal wash feature defects how soiled your clothes are and will add extra time to the load for a more effective cleaning. If you are in a rush, do not chose this option. It can take about an hour and a half for completion. One thing that can use an update is the flex dispenser. It does not tell you when it's running low or when to refill it. This can mean that you wash your clothes without detergent if you don't check it! Overall, it's efficient, intuitive, and has made laundry day a breeze.

[This review was collected as part of a promotion.] I have had my washer/dryer for 4 months now and I love them. My clothes comes out cleaner in less time spent washing clothes. The washing and drying options are awesome. And using the AI function to do my laundry works great and no issues with the clothes coming out unsatisfactory. I have recommended them to everyone I know.

[This review was collected as part of a promotion.] I am in love with the new Samsung Bespoke All-in-One AI Laundry Combo. Its innovative sleek design makes it modern, and it is such an effective space saver. I used to have a separate washer and dryer which took up so much space. I didn't have room to even fold my laundry in that area. With this new Samsung Bespoke All-in-One AI Laundry Combo, you can multitask so efficiently. The AI technology makes it top of the line. You are in control of your washer and dryer from your fingertips. I used to hate doing laundry, but this washer and dryer makes it a lot more efficient. As a fulltime working mother of an eight-year-old I have to do laundry on a regular basis. Also, since my husband works in the food industry his work clothes are always dirty, so I am inclined to do laundry a few times a week. This Samsung Bespoke All-in-One AI Laundry Combo technology saves me so much time now. The quality that I get is impeccable. My clothes come out cleaner and in no time I am done with laundry.

Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.

[This review was collected as part of a promotion.] The washer/dryer unit was a major upgrade to my previous unit. I like all of its features and its smart things app. Both washer and dryer is big enough for large loads. By having both units stacked, it definitely saves some space in my home. The unit is easy to control as the control panel is in the center of both the washer and dryer. I love the AI feature as it automatically determines the soil level and the fabrics being laundered and makes adjustments as needed. The flex auto dispense system is great. You can customize the settings for the dispenser using the smart things app. It has a space for liquid detergent, fabric softener and bleach. You can customize how much you want to use via the smart things app. There is a super speed wash and dry option where you can get a load done in under an hour. It's great for when you need something laundered and forgot to do it but need it the same day. I love the steam wash option for my clothes. I feel like the clothes comes out cleaner. I love this new unit, makes me feel welcomed to the new age.

[This review was collected as part of a promotion.] I'm really happy I ordered this laundry station. The footprint is compact, the height low enough to fit in my (low ceiling) basement, it's quieter than the units it replaced (washer AND dryer are both quiet), the menus are easy to follow, I get wifi alerts on my phone when a load is done, and it does a good job cleaning. There are two minor details I'd change: 1) For whatever reason, Samsung likes to make its appliances play far too long of a tune when an action is complete. I have a buddy with a Samsung range and when the oven is done heating up, it doesn't beep, it plays a 10 second tune. That's the same with this. When the load is done, there's not a ding or a 3 note chime, it's like 15 to 20 seconds of some tune. You can't change this (it's either off or on-- not choice between this song and a "ding" or something). Obviously, it's not a big deal-- it's cute at first-- but it is a bit annoying 2) The second thing is that you need a standard 220VAC outlet (large plug) for the dryer and a typical 110VAC outlet ("normal" wall plug) for the washer. There's no good reason you can't power both units off of the single, large dryer plug. Some engineer got lazy and didn't want to change the wiring when they mashed two units together to create this laundry center, so you need two outlets. Again, not a big deal, but mildly annoying. Those are my two complaints, pretty insignificant. Both the washer and dryer operate quiet enough you can have them on your main floor (though you'll probably still want them behind a door)2, both work well, and the menus are easy to use. At a glance you can see the "recipe" (soil level, temp, etc.) on the display while it's running, but as you go to change these settings the menu tells you in clear English what you're changing too (cold, warm, hot, extra hot/ lightly soiled, soiled, heavily soiled, etc). In addition, while th eunit is running you get a countdown of how much time is left. The SmartThings app is also surprisingly useful. You can change settings there-- but the biggest thing is that you get push notifications on the app when a load is done. No more forgetting something in the washer for 3 days. You know right when it's done so you can move it over and get another load in. Finally, I was worried that a stacked unit would sacrifice load capacity, but this washer and dryer hold virtually the same amount of clothes as the older standalone units it's replacing. It's hard to ask for much more, I'm really pleased.

[This review was collected as part of a promotion.] The Samsung Bespoke AI Laundry Hub™ is a game-changer in the world of laundry appliances, offering not just functionality but also a touch of sophistication to your home. With its sleek design in Brushed Black, it effortlessly blends into modern living spaces, elevating the aesthetics of any laundry room. What sets this laundry hub apart is its integration of artificial intelligence (AI) technology, which brings convenience and efficiency to your laundry routine. The 4.6 cu. ft. large capacity washer provides ample space for handling sizable loads, ideal for households with varying laundry needs. The Flex Auto Dispense feature ensures precise detergent and fabric softener dispensing, taking the guesswork out of laundry care and ensuring optimal cleaning results every time. On the drying front, the 7.6 cu. ft. electric dryer offers generous space to efficiently dry even the bulkiest of items, saving you time and energy. Its advanced features, coupled with the AI technology, enable the dryer to customize drying cycles based on fabric type and load size, preserving the quality of your garments while maximizing efficiency. Installation and setup are hassle-free, thanks to Samsung's user-friendly interface and detailed instructions. The laundry hub seamlessly connects to your home network, allowing for remote monitoring and control via the SmartThings app. This remote accessibility proves invaluable, especially for busy individuals who need to stay on top of their laundry while on the go. While the Samsung Bespoke AI Laundry Hub™ comes with a premium price tag, its performance, reliability, and innovative features justify the investment. Not only does it simplify your laundry routine, but it also adds a touch of luxury to your home environment. If you're looking to upgrade your laundry setup to a smarter, more stylish solution, this laundry hub is undoubtedly worth considering.