Washer works very well and does a great job with stains in whites. Integrated control panel is sleek but it's way too low and I'm only 5'10". The dryer sensors are terrible - laundry only dries on heavy duty - completely negating any energy savings. My 10 year old dryer performed better. Confusing machine stamping - all the cutouts are there for a reversible dryer door but it's not reversible. Underwhelming.

[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.

[This review was collected as part of a promotion.] If you prefer separate washer and dryer units, the Bespoke AI Laundry Hub is an excellent choice. It stacks the full size washer and dryer on top of each other, saving space in your laundry room. The washer drum is larger than most washing machines (which I was impress how big it actually is). The AI OptiWash & Dry feature uses sensors to determine the optimal amount of detergent needed for each load. The machine can identify fabric types and ensures thorough cleaning. Heat pump technology minimizes electricity usage, making it energy-efficient. Its touchscreens and intuitive controls make it user-friendly. Samsung’s Bespoke AI Laundry Hub offers a blend of convenience, intelligence, and efficiency. The Hub is equipped with Wi-Fi connectivity. You can use the SmartThings app on your smartphone to: Receive end-of-cycle alerts. Remotely start, stop, or delay your washer. I have even connected it to my Alexa and get announcements when the washer or dryer is complete. Best of all is the lint trap - the foldable lint filter prevents lint from re-entering the machine.

[This review was collected as part of a promotion.] The washer/dryer unit was a major upgrade to my previous unit. I like all of its features and its smart things app. Both washer and dryer is big enough for large loads. By having both units stacked, it definitely saves some space in my home. The unit is easy to control as the control panel is in the center of both the washer and dryer. I love the AI feature as it automatically determines the soil level and the fabrics being laundered and makes adjustments as needed. The flex auto dispense system is great. You can customize the settings for the dispenser using the smart things app. It has a space for liquid detergent, fabric softener and bleach. You can customize how much you want to use via the smart things app. There is a super speed wash and dry option where you can get a load done in under an hour. It's great for when you need something laundered and forgot to do it but need it the same day. I love the steam wash option for my clothes. I feel like the clothes comes out cleaner. I love this new unit, makes me feel welcomed to the new age.

[This review was collected as part of a promotion.] My first impressions were not great due to an hour long struggle to get the washer and dryer connected to my Smartthings app and to wifi. Many, many tries later and both finally got connected! Now being able to get notifications from our laundry pair is so helpful! We can send cycle changes to the pair and see current status or if there are any issues present (oops! I left the door open!)! The AI function perfectly dispenses the proper amount of detergent and conditioner for each load and even adds rinse cycles if the current load is extra dirty. This thing is amazing! Drying has always been a struggle with our other laundry pair but this Samsung Bespoke AI Laundry Hub gets the timing done perfectly and even spins the load after finished to keep things wrinkle free. Seriously, where has this been all my life?! I'm excited to try out more AI features and Smartthings settings as we continue to use this new innovation in laundry care!

[This review was collected as part of a promotion.] We bought this unit about three weeks ago, and I have been really happy with it. We do a lot of laundry and the system is super easy to use. The washer and dryer talk to each other as well, so the dryer recommends settings based on the what you set the washer to in the last load. We mainly bought it to save space in our small laundry/mud room. It definitely helps with overall use of the room. Super happy with it!

[This review was collected as part of a promotion.] Not only is the washer and dryer large enough to handle a household of 5 (three of which are growing school aged children), but it does all the thinking for you! I love the set it and forget it type feature where I fill the dispensers with my detergent and softener once for several loads. And I frequently use the AI OptiWash setting which automatically adjusts the cycle according to the fabric. No more thinking through which type of cycle I need for each of my many loads of laundry. And I really like the steam sanitize option too! I've also found the delayed wash setting to be really valuable. Instead of setting the time you want it to start, you set what time you need it to be completed. I set a load overnight and I'm able to put it in the dryer before I head out for work. So convenient!!

[This review was collected as part of a promotion.] As a household essential, finding the perfect washer and dryer duo is akin to discovering a gem. After extensive research and deliberation, I stumbled upon the bespoke washer and dryer set, and let me assure you, it's a game-changer. Allow me to delve into why this dynamic duo deserves the spotlight. First and foremost, efficiency reigns supreme with these appliances. The bespoke washer boasts a range of customizable cycles, catering to all fabric types and stains imaginable. From delicate silk blouses to heavily soiled sports gear, this washer tackles it all with finesse. Moreover, its energy-saving features ensure a guilt-free laundry experience without compromising on cleanliness. Transitioning to its counterpart, the bespoke dryer is equally impressive. Equipped with advanced moisture sensors, it dries clothes precisely, eliminating the risk of over-drying or dampness. Say goodbye to shrinking sweaters or prolonged drying times. Additionally, its sleek design and quiet operation make it a seamless addition to any laundry room. Durability is another key aspect that sets the bespoke washer and dryer apart. Crafted from high-quality materials and engineered with precision, these appliances are built to withstand the test of time. No more frequent repairs or premature replacements—these machines are designed for long-term reliability. While the bespoke washer and dryer set undoubtedly excels in numerous areas, it's essential to address the elephant in the room: the price tag. Admittedly, these appliances come with a premium price point, which may deter budget-conscious consumers. However, considering the unparalleled performance, innovative features, and longevity they offer, the investment is undoubtedly justified. From their customizable cycles and energy efficiency to their smart connectivity and durability, they redefine the standard of what a washer and dryer should be.

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer, and I must say, I'm thoroughly impressed. Setting it up was a breeze, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology is truly revolutionary – it learns my laundry habits and adjusts settings accordingly, which saves me a ton of time and energy. I love that there are many wash and drying settings to customize the different loads of laundry that we have to be cleaned. One of my favorite features is the large capacity drum, easily handling even my bulkiest loads. The Quick Wash cycle is a lifesaver for busy days, and with the Steam Sanitize option, my clothes come out fresh and clean every time. The SmartThings integration is seamless, allowing me to monitor and control my laundry remotely from my smartphone. Plus, the fingerprint-resistant finish keeps the appliances looking pristine even with daily use. One downside is that it doesn't notify me when it's running low on detergent, which is a pretty big issue for my large family that does laundry daily. Overall, the Samsung BeSpoke AI stacked washer and dryer has exceeded my expectations in every way. It's efficient, intuitive, and makes laundry day a breeze. I couldn't be happier with my purchase.

Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.