Customer reviews for Samsung Bespoke 4.6 cu. ft. Single Unit AI Laundry Hub Washer and 7.6 cu. ft. Electric Dryer forMember photos









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The Ultimate Laundry Duo: Bespoke Washer and Dryer
[This review was collected as part of a promotion.] As a household essential, finding the perfect washer and dryer duo is akin to discovering a gem. After extensive research and deliberation, I stumbled upon the bespoke washer and dryer set, and let me assure you, it's a game-changer. Allow me to delve into why this dynamic duo deserves the spotlight. First and foremost, efficiency reigns supreme with these appliances. The bespoke washer boasts a range of customizable cycles, catering to all fabric types and stains imaginable. From delicate silk blouses to heavily soiled sports gear, this washer tackles it all with finesse. Moreover, its energy-saving features ensure a guilt-free laundry experience without compromising on cleanliness. Transitioning to its counterpart, the bespoke dryer is equally impressive. Equipped with advanced moisture sensors, it dries clothes precisely, eliminating the risk of over-drying or dampness. Say goodbye to shrinking sweaters or prolonged drying times. Additionally, its sleek design and quiet operation make it a seamless addition to any laundry room. Durability is another key aspect that sets the bespoke washer and dryer apart. Crafted from high-quality materials and engineered with precision, these appliances are built to withstand the test of time. No more frequent repairs or premature replacements—these machines are designed for long-term reliability. While the bespoke washer and dryer set undoubtedly excels in numerous areas, it's essential to address the elephant in the room: the price tag. Admittedly, these appliances come with a premium price point, which may deter budget-conscious consumers. However, considering the unparalleled performance, innovative features, and longevity they offer, the investment is undoubtedly justified. From their customizable cycles and energy efficiency to their smart connectivity and durability, they redefine the standard of what a washer and dryer should be.
My new favorite appliance!!
[This review was collected as part of a promotion.] Iam very happy and pleased with my new Samsung BeSpoke! I can't believe how many different options there are to use. From towels to delicates, fabric type and OMG the steam and sanitize whites cycle is my absolute favorite!! I kind of gave up doing whites separate due to the fact of them never coming even close to white again. However this steam and sanitize white cycle option on this machine is a godsend!! I cant believe how white my whites actually were when the cycle was complete! Iam amazed! I never thought this was possible! The little tune the washer plays when the cycle is done is nice! I love the option of turning up the increments of volume also so everyone can here when the cycle is done. The noise level on this unit is nothing less than amazing as well! I can have both the washer and dryer both going at the same time and would not even know it! Compared to my old unit which had the whole house shaking. I got the black color Bespoke unit and love, love how attractive it looks! The reminder on the dryer to clean the lint filter also, is another one of my favorites. It won't start your cycle until you press the button saying you cleaned the lint filter! Absolutely genius! My family always had a problem doing just that and now I don't have to worry about any of that anymore either! I can't believe how "Smart" this machine actually is! I kind of had my doubts as far as this being easy to figure out and doing what it claimed it would but now Iam a true believer! Everything about this machine makes me happy! For once in a long time, I do not have any complaints! If anyone were to ask I would have not 1 single negative thing to say. I would very much so recommend the Samsung BeSpoke Washer/ Dryer combo to anyone in the market for a new washer and dryer!!
My new best friend
[This review was collected as part of a promotion.] I don’t recall being this excited over an appliance ever! Set up was quick on the smart things app. The scan option so the detergent will dispense per manufacturer suggestion didn’t work, I tried multiple detergent/ softener and didn’t have any luck, it can be manually entered though so not a huge deal. The best feature for my family is the automatic detergent dispenser. I can’t express how much I love this. My 10 year old spills the detergent every where and my husband drastically over uses the detergent, this stops both of my issues. I tell them both to turn on the machine and put in the clothes and I’ll take care of the rest on my phone. I have all Samsung devices and I love the smart feature and app. Best home invention. I was initially concerned about the size capacity being too small, however it washes all of the linen for my queen size bed in one load. The dryer uses AI technology to dry the clothes based off of the washing cycle, and my clothes have been dry every cycle in what seems like only a few minutes. A favorite feature of mine is the reminder to clean the lint trap before each use. This laundry hub takes all of the thinking out of laundry. I love it.
My New Favorite Appliance
[This review was collected as part of a promotion.] The stars aligned with the perfect timing when I received the incredible opportunity to upgrade my faulty 10+ year old washer and dryer set for the new Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black. What a complete game changer it has been! The design is very sleek and contemporary with its Brushed Black finish. The capacity of the actual washer and dryer surprised me the most. The difference was immediately noticed when our usual loads where placed inside and we still had so much space left over. The excitement of knowing our larger quilts and fluffy comforters will now have no issues being washed or dried was tremendous. The AI powered technology is one of it's most alluring quality that really promotes it's commitment to making sure that washing laundry can be the least time consuming and easiest task for one to do. The multiple options for both wash and dry cycles takes into factor the type of fabric, the amount of soil, load size and spin speed all by itself taking out the guesswork on your end. The Flex Auto Dispense is an absolute game changer! Knowing the average household does more than one load of laundry makes this feature a highlight because you can save time and reduce waste by loading it up and letting your washer do the work of dispensing the perfect amount of detergent, softener and bleach based on your chosen cycle. I do appreciate that I can connect my Bespoke AI Laundry hub to the SmartThings App along with all my other Samsung appliances. I really like how the app will notify me how long the cycle will take, how much time is left and how I can receive notifications when the cycle is complete. Unfortunately the criticism I would mention about the app is that you can only send your decided cycle settings to your washer or dryer but you cannot virtually start the cycle from the app itself. You have to physically press the start button on the appliance which I see as an inconvenience. In terms of performance I find that it definitely gets the job done. I do find that the dryers ability in completely drying much thicker fabrics like bedding a bit lacking. The AI Bedding cycle setting itself unfortunately leaves our loads still wet. Most AI dryer settings do. I have had to configure my own cycle setting and set it where it has a higher temperature, higher speed and longer time to make sure all sheets are equally dried.
Power House Laundry Tower
[This review was collected as part of a promotion.] This 74” tall machine is commanding with a beautiful sleek design and it seamlessly integrates into our pantry space. The Hub is made with high-quality materials such as glass and stainless steel and seems very durable and hopefully will last a long time. It has thoughtful design elements when it comes to the auto liquid dispense system (which is plastic not metal , so no rust), the space saving design and the ultra capacity for the dryer and drum is a no brainer for us doing laundry! In terms of performance, so far it has easily handled any load I have put into the machine. Its washing cycles are effective, with optimal water consumption and 15 cycle options catering to different fabric types, way more than I can describe here. To be honest I have not tried them all as of yet. I am most excited to try the Steam Wash setting as I stain pretty much every time i eat. :) The washer does not have any rock or shake in the spin cycle. Our system sits on hardwood floors and is in its own pantry room. The drying is efficient, offering quick times for towels and sheets and gentle care for garments. So far I have used the timed dry, denim, and towels and sheets cycles, the 13 cycle options are fantastic. The lint trap is easy to access and clean out with each load. A chime at the end of each cycle is a fun way to let you know your load is complete. This can be turned off. There is also a dryer light that can be turned on or off. I only have two Cons to offer in this review. The stacked Bespoke HUB washer sits extremely low to the ground. I have to bend very far into the machine to pull out the random sock stuck in the back, kinda like Pooh in the Honey Tree. Flexibility is should be considered this if you are purchasing this HUB Another slight negative is the display. The sensitivity of the power button and the whole display is hard to gauge. As I press on the power button it may or may not turn on. Then you must press again till the display senses your finger. Once the system is on everything works as it should. One cool feature is the smart connectivity. You must download Smart things App and connect via WIFI users can control the appliance from a smartphone. This process wasn't too complicated for me and being able to schedule to start a load when PGE KW fees are low is a nice $ saver. I have enjoyed how the Bespoke Laundry HUB works so far and think it's a worthy investment for our household. I look forward to many years of use.
Really good AI Laundry tech
[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. However, I've used it for 6 loads now and it doesn't look like the liquid has moved or changed levels. The good thing is that I can tell that my clothes are clean. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub, but there are a couple of kinks or recommendations I have. 1. I tried to bar code scan over a dozen laundry detergents (different sizes and brands) and all of them said it wasn't supported. And there isn't anywhere on the app or Samsung website that tells you how to fix this or which detergent to get. 2. Wish I could remote start the cycles on the app. It shows where you can schedule it but the option is always greyed out (unclickable). 3. I wish I could see the actual setting types (warm, hot, cold, normal, heavy etc) with the numbers on the unit and not just on the app.
Compact Footprint for Large Loads
[This review was collected as part of a promotion.] While there are a couple of little things that could be improved on this laundry center, overall I am very happy with the execution-- it looks great, works great, holds plenty of laundry, and is easy to use. Being able to get notifications on your phone when your load is finished is more convenient than I expected-- it keeps me from forgetting my clothes and makes sure I always get them out before my spouse harasses me about them! This is easy to use-- one set of controls operates both the dryer and washer. It has numbered scales for temperature, soil level, etc.-- but the screen also displays a message for each setting ("Extra Light", "Light", etc. or "Cold", "Warm", etc.). At a quick glance you can see the numbers for the overall "recipe" and the messages make adjustments easy and clear to understand. Load times are typical for both the washer and dryer and the noise levels are as expected. You don't want this in your dining room, but it's not obnoxiously loud either. the capacities listed are accurate as well. I was worried that a stacked unit would mean a small washer or dryer, but both are the same or nearly the same as my standalone units thas this replaced. A few notes: 1) You need a standard 120V outlet for the washer and a typical 220V outlet (big plug) for the dryer. This is mildly annoying that there's no reason I should need to plug both the washer and dryer in-- it'd be incredibly easy to wire the unit to run only off of the larger dryer plug 2) I have not testing the flex auto dispenser (load in lots of detergent once and the washing machine decides how much to dose each load) as it only works with liquid detergents and softeners and I use a powdered detergent 3) Be aware of the ceiling height. With packaging, I couldn't stand this unit up in my basement with 7' ceilings-- however, once the foam and cardboard was removed, I had plenty of clearance. Overall, I'm as happy with this as you can be for a washer and dryer. I appreciate the small footprint, the easy to navigate and use menu, and the overall operation. The app notifications are a great bonus as well. The need for two outlets (normal for the washer, large plug for the dryer) is annoying, but not a deal breaker-- this is still a solid 5/5 star unit.
Disappointed (looks like a defective unit)
Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.
Greetings, We understand your disappointment about your appliance. Let us help you maximize its performance. On page 87 of the model's user manual link below, you can check the steps to see if your Samsung washer and dryer combo is vibrating and making noise. https://downloadcenter.samsung.com/content/UM/202402/20240222125354697/OID73831_IB_H700-550-500D-AD_SimpleUX_EN_CFR_MES_231220.pdf It would also be great if we could talk to you directly and gather more information about the door of your unit. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147334240, which will help our team pull up your information. ^Rainly
Space Saving Powerful Beauty
[This review was collected as part of a promotion.] Meet the New Gorgeous Laundry room Expert The Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black (WH46DBH500EVA3) This is a one piece stacked system has been a absolute joy to use. Let talk about features as it's loaded! The Laundry Hub™ Design is Easy to Reach and the Control Panel is easy to use. It has a Large Capacity 4.6 cu. ft. washer. Also a Large Capacity 7.6 cu. ft. dryer. It's stacked in one piece so setup is simple. The advanced features AI OptiWash™ AI Optimal Dry are intuitive and really help achieve excellence in your Laundry results. With AI really taking our guesswork out of Laundry. It's Truly hard to get it wrong with this set. The AI literally will set the perfect wash. All we have to do is figure out how to put the soap in the Auto Dispense and the clothes . This helps us dad's that are not the greatest in the washing category if the wife's on vacation we have AI on our side lol. To Make it simple just fill the detergent then it's Automatic Using Samsung's Flex Auto Dispense System. This will make sure you put just the right amount of detergent with your clothes. This will save us lots of money and detergent through time. If you're on a time crunch no problem simply use Super Speed Wash and Dry. Its Super fast and gives you great results. I love Samsung SmartThings the ability to start or stop my wash from our mobile device favorite voice assistant and even get notifications when you're loads are done. With Wi-Fi Connectivity with SmartThings Samsung has us covered. The future is here! Also it has powerful Steam Wash! To surely to get rid of all that nasty smelly bacteria. Pure quality with an insane 20-year Motor Warranty! I absolutely love the AI Smart Dial keeps the fingerprints at Bay. Truly makes navigating the settings and features simple. Turn wheel right or left to get around with ease. If you want to save energy use AI Energy Mode built-in this gorgeous ENERGY STAR® Certified appliance. No need to buy expensive cleaning tablets it has Self Clean+. And for safety and to maximize your performance a Vent Sensor to help you stay on top of blocked vets. From the build quality to the performance our family absolutely loves and recommends this new Stackable washer and dryer from Samsung Bespoke!
Space Saver & Beautiful Looking
[This review was collected as part of a promotion.] If you prefer separate washer and dryer units, the Bespoke AI Laundry Hub is an excellent choice. It stacks the full size washer and dryer on top of each other, saving space in your laundry room. The washer drum is larger than most washing machines (which I was impress how big it actually is). The AI OptiWash & Dry feature uses sensors to determine the optimal amount of detergent needed for each load. The machine can identify fabric types and ensures thorough cleaning. Heat pump technology minimizes electricity usage, making it energy-efficient. Its touchscreens and intuitive controls make it user-friendly. Samsung’s Bespoke AI Laundry Hub offers a blend of convenience, intelligence, and efficiency. The Hub is equipped with Wi-Fi connectivity. You can use the SmartThings app on your smartphone to: Receive end-of-cycle alerts. Remotely start, stop, or delay your washer. I have even connected it to my Alexa and get announcements when the washer or dryer is complete. Best of all is the lint trap - the foldable lint filter prevents lint from re-entering the machine.












