[This review was collected as part of a promotion.] I'm really happy I ordered this laundry station. The footprint is compact, the height low enough to fit in my (low ceiling) basement, it's quieter than the units it replaced (washer AND dryer are both quiet), the menus are easy to follow, I get wifi alerts on my phone when a load is done, and it does a good job cleaning. There are two minor details I'd change: 1) For whatever reason, Samsung likes to make its appliances play far too long of a tune when an action is complete. I have a buddy with a Samsung range and when the oven is done heating up, it doesn't beep, it plays a 10 second tune. That's the same with this. When the load is done, there's not a ding or a 3 note chime, it's like 15 to 20 seconds of some tune. You can't change this (it's either off or on-- not choice between this song and a "ding" or something). Obviously, it's not a big deal-- it's cute at first-- but it is a bit annoying 2) The second thing is that you need a standard 220VAC outlet (large plug) for the dryer and a typical 110VAC outlet ("normal" wall plug) for the washer. There's no good reason you can't power both units off of the single, large dryer plug. Some engineer got lazy and didn't want to change the wiring when they mashed two units together to create this laundry center, so you need two outlets. Again, not a big deal, but mildly annoying. Those are my two complaints, pretty insignificant. Both the washer and dryer operate quiet enough you can have them on your main floor (though you'll probably still want them behind a door)2, both work well, and the menus are easy to use. At a glance you can see the "recipe" (soil level, temp, etc.) on the display while it's running, but as you go to change these settings the menu tells you in clear English what you're changing too (cold, warm, hot, extra hot/ lightly soiled, soiled, heavily soiled, etc). In addition, while th eunit is running you get a countdown of how much time is left. The SmartThings app is also surprisingly useful. You can change settings there-- but the biggest thing is that you get push notifications on the app when a load is done. No more forgetting something in the washer for 3 days. You know right when it's done so you can move it over and get another load in. Finally, I was worried that a stacked unit would sacrifice load capacity, but this washer and dryer hold virtually the same amount of clothes as the older standalone units it's replacing. It's hard to ask for much more, I'm really pleased.

[This review was collected as part of a promotion.] As a household essential, finding the perfect washer and dryer duo is akin to discovering a gem. After extensive research and deliberation, I stumbled upon the bespoke washer and dryer set, and let me assure you, it's a game-changer. Allow me to delve into why this dynamic duo deserves the spotlight. First and foremost, efficiency reigns supreme with these appliances. The bespoke washer boasts a range of customizable cycles, catering to all fabric types and stains imaginable. From delicate silk blouses to heavily soiled sports gear, this washer tackles it all with finesse. Moreover, its energy-saving features ensure a guilt-free laundry experience without compromising on cleanliness. Transitioning to its counterpart, the bespoke dryer is equally impressive. Equipped with advanced moisture sensors, it dries clothes precisely, eliminating the risk of over-drying or dampness. Say goodbye to shrinking sweaters or prolonged drying times. Additionally, its sleek design and quiet operation make it a seamless addition to any laundry room. Durability is another key aspect that sets the bespoke washer and dryer apart. Crafted from high-quality materials and engineered with precision, these appliances are built to withstand the test of time. No more frequent repairs or premature replacements—these machines are designed for long-term reliability. While the bespoke washer and dryer set undoubtedly excels in numerous areas, it's essential to address the elephant in the room: the price tag. Admittedly, these appliances come with a premium price point, which may deter budget-conscious consumers. However, considering the unparalleled performance, innovative features, and longevity they offer, the investment is undoubtedly justified. From their customizable cycles and energy efficiency to their smart connectivity and durability, they redefine the standard of what a washer and dryer should be.

[This review was collected as part of a promotion.] Iam very happy and pleased with my new Samsung BeSpoke! I can't believe how many different options there are to use. From towels to delicates, fabric type and OMG the steam and sanitize whites cycle is my absolute favorite!! I kind of gave up doing whites separate due to the fact of them never coming even close to white again. However this steam and sanitize white cycle option on this machine is a godsend!! I cant believe how white my whites actually were when the cycle was complete! Iam amazed! I never thought this was possible! The little tune the washer plays when the cycle is done is nice! I love the option of turning up the increments of volume also so everyone can here when the cycle is done. The noise level on this unit is nothing less than amazing as well! I can have both the washer and dryer both going at the same time and would not even know it! Compared to my old unit which had the whole house shaking. I got the black color Bespoke unit and love, love how attractive it looks! The reminder on the dryer to clean the lint filter also, is another one of my favorites. It won't start your cycle until you press the button saying you cleaned the lint filter! Absolutely genius! My family always had a problem doing just that and now I don't have to worry about any of that anymore either! I can't believe how "Smart" this machine actually is! I kind of had my doubts as far as this being easy to figure out and doing what it claimed it would but now Iam a true believer! Everything about this machine makes me happy! For once in a long time, I do not have any complaints! If anyone were to ask I would have not 1 single negative thing to say. I would very much so recommend the Samsung BeSpoke Washer/ Dryer combo to anyone in the market for a new washer and dryer!!

[This review was collected as part of a promotion.] I have been using my new Samsung Bespoke AI Laundry Hub for a week now. I was a little nervous at first. I've never had a washer and dryer that's not a side-by-side before. This is my first experience with that, and being on the shorter side, I was concerned it would be difficult to use. I'm happy to report it is quite easy to use and works great! It's very easy to move the clothes from the washer on the bottom to the dryer on the top. In terms of appearance, I love how sleek and sophisticated everything is. No bulky knobs to turn or buttons sticking out! The panel where you select your settings is super easy to use and very clear. In terms of capacity, it holds a LOT! Very happy about that! I really like how you can put in the soap and softener in the auto-dispense containers, that saves me a lot of time when doing my wash, instead of having to put soap and softener every single time I do a load of laundry. It's very convenient for those of us that do multiple loads of laundry in one day. The lint trap is also neat. Instead of being a flat piece that you pull out, it looks like a little folder that you have to open up. It takes a second longer to get the lint out (compared to the traditional lint holders) but I feel like it keeps it more together, and is a more clean and efficient way to gather the lint. I have experimented with different settings when washing and drying my clothes. I have used the AI setting multiple times and am very pleased. I like how it can auto-sense how big my load is, how much soap to use, and how long to dry my clothes. Instead of just hitting "normal" (like I used to on my old washer and dryer) I now hit the AI setting, and it's usually faster than the normal setting. Sometimes when I'm doing a smaller load, I will select the Small Load setting, that one really saves me a lot of time. And when my clothes are done, I hear this nice little tune play! The app is also really nice because no matter where I am, and what I am doing, it will let me know when my laundry is done. That way, I can get my next load going and I don' t lose valuable time because I forgot about it!

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer and it's been a game-changer. Setup was easy, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology adapts to my laundry habits, saving time and energy. Its large capacity drum handles even the bulkiest loads effortlessly. SmartThings integration allows remote monitoring and control via my smartphone. The flexdry feature lets me dry delicate items separately from larger loads. The AI optimal wash feature defects how soiled your clothes are and will add extra time to the load for a more effective cleaning. If you are in a rush, do not chose this option. It can take about an hour and a half for completion. One thing that can use an update is the flex dispenser. It does not tell you when it's running low or when to refill it. This can mean that you wash your clothes without detergent if you don't check it! Overall, it's efficient, intuitive, and has made laundry day a breeze.

[This review was collected as part of a promotion.] I’ve had the unit a little over a month and I’m still learning all the features. Huge upgrade from our 10+ year old washer and dryer. The AI is neat but it’s clearly in its infancy. The unit manages wash cycles well but struggles with drying bulky items like jeans, bedding and towels. Those and other bulky cotton based items need at least two drying cycles to have them fully dry when using the AI suggested drying cycle. The dryer sometimes stops shortly after starting the cycle and plays the jingle that informs you the cycle is over despite the clothes being damp or wet. Instead of fully relying on the AI recommendations for drying (for now) I’m trying the timed dry settings and adjusting the temperature. That has helped with the larger items. Despite this minor issue, I really love the unit. The design is beautiful and the single unit stacked system is great for small laundry rooms. It is a finger print magnet but a quick wipe solves the problem. I would recommend this unit to others. With all these units with a ton of bells and whistles, there’s a learning curve to maximizing the performance. I’m looking forward to learning more with time and also learn the smart things app integration.

[This review was collected as part of a promotion.] The Samsung Bespoke AI Laundry Hub™ is a game-changer in the world of laundry appliances, offering not just functionality but also a touch of sophistication to your home. With its sleek design in Brushed Black, it effortlessly blends into modern living spaces, elevating the aesthetics of any laundry room. What sets this laundry hub apart is its integration of artificial intelligence (AI) technology, which brings convenience and efficiency to your laundry routine. The 4.6 cu. ft. large capacity washer provides ample space for handling sizable loads, ideal for households with varying laundry needs. The Flex Auto Dispense feature ensures precise detergent and fabric softener dispensing, taking the guesswork out of laundry care and ensuring optimal cleaning results every time. On the drying front, the 7.6 cu. ft. electric dryer offers generous space to efficiently dry even the bulkiest of items, saving you time and energy. Its advanced features, coupled with the AI technology, enable the dryer to customize drying cycles based on fabric type and load size, preserving the quality of your garments while maximizing efficiency. Installation and setup are hassle-free, thanks to Samsung's user-friendly interface and detailed instructions. The laundry hub seamlessly connects to your home network, allowing for remote monitoring and control via the SmartThings app. This remote accessibility proves invaluable, especially for busy individuals who need to stay on top of their laundry while on the go. While the Samsung Bespoke AI Laundry Hub™ comes with a premium price tag, its performance, reliability, and innovative features justify the investment. Not only does it simplify your laundry routine, but it also adds a touch of luxury to your home environment. If you're looking to upgrade your laundry setup to a smarter, more stylish solution, this laundry hub is undoubtedly worth considering.

[This review was collected as part of a promotion.] We purchased the Samsung Bespoke AI Laundry Hub to replace our twelve year old side-by-side washer and dryer. This unit is stunning in its brushed black finish. The 4.6 cu. ft. washer and 7.6 cu. ft. dryer are plenty large for our active family of four. The redesigned wash pattern in the washer circulates water more efficiently to more effectively wash the clothes. The Flex Auto Dispense feature allows you to pour two different liquid detergents, softeners, etc. into the containers that is metered out based on the size and make-up of the load. The more functional lint trap has been designed to collect the lint between the screens resulting in less lint going through the exhaust vent, which is a good thing! The washer has 24 different cycles with 18 options and the dryer has 18 different cycles with 13 options, allowing you to find a cycle that works for you! We primarily use AI OptiWash and AI Optimal Dry, since the AI senses the characteristics of the load and adjusts accordingly. We also occasionally use the small load option to shorten the wash/dry time. The washer and dryer are quiet and both have internal lights, so this unit can be installed next to a bedroom or used in the dark, if that is necessary for your needs. The SmartThings app has been useful. It lets you know when the load is finished and other pertinent information. Although, I wish it had more options, such as starting the washer or dryer. Overall, this is an impressive appliance. It looks like Samsung is stepping up their game with the BeSpoke series!

[This review was collected as part of a promotion.] Not only is the washer and dryer large enough to handle a household of 5 (three of which are growing school aged children), but it does all the thinking for you! I love the set it and forget it type feature where I fill the dispensers with my detergent and softener once for several loads. And I frequently use the AI OptiWash setting which automatically adjusts the cycle according to the fabric. No more thinking through which type of cycle I need for each of my many loads of laundry. And I really like the steam sanitize option too! I've also found the delayed wash setting to be really valuable. Instead of setting the time you want it to start, you set what time you need it to be completed. I set a load overnight and I'm able to put it in the dryer before I head out for work. So convenient!!

I never thought I'd love doing Laundry as much as I do with my Samsung, so much I'm tempted to go buy all new clothes just to try all the settings lol , Simply Amazing product as are all products I use that are Samsung