It's been nothing but an amazing purchase for both the washer and dryer. Being stackable has given us more space for other appliances and it runs so quiet during use. Couldn't be more happy with the purchase.

Washer works very well and does a great job with stains in whites. Integrated control panel is sleek but it's way too low and I'm only 5'10". The dryer sensors are terrible - laundry only dries on heavy duty - completely negating any energy savings. My 10 year old dryer performed better. Confusing machine stamping - all the cutouts are there for a reversible dryer door but it's not reversible. Underwhelming.

I purchased my laundry unit in February 2025 and I am very happy with its performance. Also the cycle selections is excellent.

Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.

[This review was collected as part of a promotion.] I was opposed to going from a front loader to a stacked one, thinking it would be an eye sore but we actually gained a good bit of space back in the laundry room. I like the high tech features and the AI integration into washing loads. Setup was easy, I forgot to remove the plug from my old dryer but bought another one. I love the look of my washer dryer. After having some problems setting up the SmartThings app and connecting to it then it was easy to use the SmartThings app and knowing what my wash and dryer is doing. The capacity of each is perfect from small loads to bigger loads. The wash time is fast and efficient. The interior looks very nice. My old washer and dryer vibrated a good bit with this Vibration Reduction Technology this washer and dryer is so much quieter and does not vibrate and move. The auto dispenser makes washing so easy. Just set it and forget it. This was an upgrade for us . The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and washes the way it needs to.

[This review was collected as part of a promotion.] The Samsung Bespoke AI Laundry Hub™ is a game-changer in the world of laundry appliances, offering not just functionality but also a touch of sophistication to your home. With its sleek design in Brushed Black, it effortlessly blends into modern living spaces, elevating the aesthetics of any laundry room. What sets this laundry hub apart is its integration of artificial intelligence (AI) technology, which brings convenience and efficiency to your laundry routine. The 4.6 cu. ft. large capacity washer provides ample space for handling sizable loads, ideal for households with varying laundry needs. The Flex Auto Dispense feature ensures precise detergent and fabric softener dispensing, taking the guesswork out of laundry care and ensuring optimal cleaning results every time. On the drying front, the 7.6 cu. ft. electric dryer offers generous space to efficiently dry even the bulkiest of items, saving you time and energy. Its advanced features, coupled with the AI technology, enable the dryer to customize drying cycles based on fabric type and load size, preserving the quality of your garments while maximizing efficiency. Installation and setup are hassle-free, thanks to Samsung's user-friendly interface and detailed instructions. The laundry hub seamlessly connects to your home network, allowing for remote monitoring and control via the SmartThings app. This remote accessibility proves invaluable, especially for busy individuals who need to stay on top of their laundry while on the go. While the Samsung Bespoke AI Laundry Hub™ comes with a premium price tag, its performance, reliability, and innovative features justify the investment. Not only does it simplify your laundry routine, but it also adds a touch of luxury to your home environment. If you're looking to upgrade your laundry setup to a smarter, more stylish solution, this laundry hub is undoubtedly worth considering.

[This review was collected as part of a promotion.] This is one fantastic Washer and dryer set! It has saved me plenty of room…. We have an actual set that covers all clothes and household ware and this set if go extras like lien’s and animal items… both washer and dryer have a huge tub and very spaces for big loads… The auto dispense feature is awesome where you fill it up every few days that way most of the time all u got to do is dump laundry in tub and cut on. Another great integration with Al and SmartThings is keeps the whole smart feature alive. I can see on my smart things app of loads done or I can add additional 10 min for more dry or what have you…. Overall I love this set and I definitely recommend it….

[This review was collected as part of a promotion.] Iam very happy and pleased with my new Samsung BeSpoke! I can't believe how many different options there are to use. From towels to delicates, fabric type and OMG the steam and sanitize whites cycle is my absolute favorite!! I kind of gave up doing whites separate due to the fact of them never coming even close to white again. However this steam and sanitize white cycle option on this machine is a godsend!! I cant believe how white my whites actually were when the cycle was complete! Iam amazed! I never thought this was possible! The little tune the washer plays when the cycle is done is nice! I love the option of turning up the increments of volume also so everyone can here when the cycle is done. The noise level on this unit is nothing less than amazing as well! I can have both the washer and dryer both going at the same time and would not even know it! Compared to my old unit which had the whole house shaking. I got the black color Bespoke unit and love, love how attractive it looks! The reminder on the dryer to clean the lint filter also, is another one of my favorites. It won't start your cycle until you press the button saying you cleaned the lint filter! Absolutely genius! My family always had a problem doing just that and now I don't have to worry about any of that anymore either! I can't believe how "Smart" this machine actually is! I kind of had my doubts as far as this being easy to figure out and doing what it claimed it would but now Iam a true believer! Everything about this machine makes me happy! For once in a long time, I do not have any complaints! If anyone were to ask I would have not 1 single negative thing to say. I would very much so recommend the Samsung BeSpoke Washer/ Dryer combo to anyone in the market for a new washer and dryer!!

We’ve only had this unit a couple months and so far it is the answer to stacked laundry appliances. Drying our bedding and towels has always been a multi cycle process but this unit takes the cake! So far we love it and would recommend it to those considering it. I also love that it can remind me to swap/remove the loads so they don’t get forgotten and become moldy.

[This review was collected as part of a promotion.] I have had my washer/dryer for 4 months now and I love them. My clothes comes out cleaner in less time spent washing clothes. The washing and drying options are awesome. And using the AI function to do my laundry works great and no issues with the clothes coming out unsatisfactory. I have recommended them to everyone I know.