Not only is the unit beautiful with its sleek design but it is so quiet. As a family of 5 I am able to do large loads of laundry with no problem, even though the unit is compact. I am so happy with this purchase and the delivery, installation and haul away was done flawlessly! I will be purchasing all of my appliances from Sam's club from now on

It's been nothing but an amazing purchase for both the washer and dryer. Being stackable has given us more space for other appliances and it runs so quiet during use. Couldn't be more happy with the purchase.

I purchased my laundry unit in February 2025 and I am very happy with its performance. Also the cycle selections is excellent.

[This review was collected as part of a promotion.] If you prefer separate washer and dryer units, the Bespoke AI Laundry Hub is an excellent choice. It stacks the full size washer and dryer on top of each other, saving space in your laundry room. The washer drum is larger than most washing machines (which I was impress how big it actually is). The AI OptiWash & Dry feature uses sensors to determine the optimal amount of detergent needed for each load. The machine can identify fabric types and ensures thorough cleaning. Heat pump technology minimizes electricity usage, making it energy-efficient. Its touchscreens and intuitive controls make it user-friendly. Samsung’s Bespoke AI Laundry Hub offers a blend of convenience, intelligence, and efficiency. The Hub is equipped with Wi-Fi connectivity. You can use the SmartThings app on your smartphone to: Receive end-of-cycle alerts. Remotely start, stop, or delay your washer. I have even connected it to my Alexa and get announcements when the washer or dryer is complete. Best of all is the lint trap - the foldable lint filter prevents lint from re-entering the machine.

[This review was collected as part of a promotion.] This is one fantastic Washer and dryer set! It has saved me plenty of room…. We have an actual set that covers all clothes and household ware and this set if go extras like lien’s and animal items… both washer and dryer have a huge tub and very spaces for big loads… The auto dispense feature is awesome where you fill it up every few days that way most of the time all u got to do is dump laundry in tub and cut on. Another great integration with Al and SmartThings is keeps the whole smart feature alive. I can see on my smart things app of loads done or I can add additional 10 min for more dry or what have you…. Overall I love this set and I definitely recommend it….

[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.

[This review was collected as part of a promotion.] I don’t recall being this excited over an appliance ever! Set up was quick on the smart things app. The scan option so the detergent will dispense per manufacturer suggestion didn’t work, I tried multiple detergent/ softener and didn’t have any luck, it can be manually entered though so not a huge deal. The best feature for my family is the automatic detergent dispenser. I can’t express how much I love this. My 10 year old spills the detergent every where and my husband drastically over uses the detergent, this stops both of my issues. I tell them both to turn on the machine and put in the clothes and I’ll take care of the rest on my phone. I have all Samsung devices and I love the smart feature and app. Best home invention. I was initially concerned about the size capacity being too small, however it washes all of the linen for my queen size bed in one load. The dryer uses AI technology to dry the clothes based off of the washing cycle, and my clothes have been dry every cycle in what seems like only a few minutes. A favorite feature of mine is the reminder to clean the lint trap before each use. This laundry hub takes all of the thinking out of laundry. I love it.

[This review was collected as part of a promotion.] I have been using my new Samsung Bespoke AI Laundry Hub for a week now. I was a little nervous at first. I've never had a washer and dryer that's not a side-by-side before. This is my first experience with that, and being on the shorter side, I was concerned it would be difficult to use. I'm happy to report it is quite easy to use and works great! It's very easy to move the clothes from the washer on the bottom to the dryer on the top. In terms of appearance, I love how sleek and sophisticated everything is. No bulky knobs to turn or buttons sticking out! The panel where you select your settings is super easy to use and very clear. In terms of capacity, it holds a LOT! Very happy about that! I really like how you can put in the soap and softener in the auto-dispense containers, that saves me a lot of time when doing my wash, instead of having to put soap and softener every single time I do a load of laundry. It's very convenient for those of us that do multiple loads of laundry in one day. The lint trap is also neat. Instead of being a flat piece that you pull out, it looks like a little folder that you have to open up. It takes a second longer to get the lint out (compared to the traditional lint holders) but I feel like it keeps it more together, and is a more clean and efficient way to gather the lint. I have experimented with different settings when washing and drying my clothes. I have used the AI setting multiple times and am very pleased. I like how it can auto-sense how big my load is, how much soap to use, and how long to dry my clothes. Instead of just hitting "normal" (like I used to on my old washer and dryer) I now hit the AI setting, and it's usually faster than the normal setting. Sometimes when I'm doing a smaller load, I will select the Small Load setting, that one really saves me a lot of time. And when my clothes are done, I hear this nice little tune play! The app is also really nice because no matter where I am, and what I am doing, it will let me know when my laundry is done. That way, I can get my next load going and I don' t lose valuable time because I forgot about it!

[This review was collected as part of a promotion.] My first impressions were not great due to an hour long struggle to get the washer and dryer connected to my Smartthings app and to wifi. Many, many tries later and both finally got connected! Now being able to get notifications from our laundry pair is so helpful! We can send cycle changes to the pair and see current status or if there are any issues present (oops! I left the door open!)! The AI function perfectly dispenses the proper amount of detergent and conditioner for each load and even adds rinse cycles if the current load is extra dirty. This thing is amazing! Drying has always been a struggle with our other laundry pair but this Samsung Bespoke AI Laundry Hub gets the timing done perfectly and even spins the load after finished to keep things wrinkle free. Seriously, where has this been all my life?! I'm excited to try out more AI features and Smartthings settings as we continue to use this new innovation in laundry care!

Absolutely HORRIBLE. This is, without question, the worst washer and dryer I have ever owned in my life. I am almost 50 years old, and I have never experienced such poor quality and performance from an appliance. The washer has mold all over the detergent and fabric softener dispenser area. How is that even acceptable? It is disgusting and completely unacceptable. The dryer is just as bad. It takes THREE HOURS to dry a normal load of clothes. Three hours! And now the washer has started leaking from the front panel. To make matters even worse, this washer is unbelievably loud. I have never owned a washer this loud. It sounds like something is seriously wrong with it every time it runs. The washer and dryer are both absolute garbage. Poor quality, terrible performance, mold, leaking, and unbelievably loud. I deeply regret purchasing this set and would NEVER recommend it to anyone. Oh, it's so heavy no one will come and fix the issues. Save your money and buy something else. If I could give this product ZERO stars, I absolutely would.