[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.

[This review was collected as part of a promotion.] I'm really happy I ordered this laundry station. The footprint is compact, the height low enough to fit in my (low ceiling) basement, it's quieter than the units it replaced (washer AND dryer are both quiet), the menus are easy to follow, I get wifi alerts on my phone when a load is done, and it does a good job cleaning. There are two minor details I'd change: 1) For whatever reason, Samsung likes to make its appliances play far too long of a tune when an action is complete. I have a buddy with a Samsung range and when the oven is done heating up, it doesn't beep, it plays a 10 second tune. That's the same with this. When the load is done, there's not a ding or a 3 note chime, it's like 15 to 20 seconds of some tune. You can't change this (it's either off or on-- not choice between this song and a "ding" or something). Obviously, it's not a big deal-- it's cute at first-- but it is a bit annoying 2) The second thing is that you need a standard 220VAC outlet (large plug) for the dryer and a typical 110VAC outlet ("normal" wall plug) for the washer. There's no good reason you can't power both units off of the single, large dryer plug. Some engineer got lazy and didn't want to change the wiring when they mashed two units together to create this laundry center, so you need two outlets. Again, not a big deal, but mildly annoying. Those are my two complaints, pretty insignificant. Both the washer and dryer operate quiet enough you can have them on your main floor (though you'll probably still want them behind a door)2, both work well, and the menus are easy to use. At a glance you can see the "recipe" (soil level, temp, etc.) on the display while it's running, but as you go to change these settings the menu tells you in clear English what you're changing too (cold, warm, hot, extra hot/ lightly soiled, soiled, heavily soiled, etc). In addition, while th eunit is running you get a countdown of how much time is left. The SmartThings app is also surprisingly useful. You can change settings there-- but the biggest thing is that you get push notifications on the app when a load is done. No more forgetting something in the washer for 3 days. You know right when it's done so you can move it over and get another load in. Finally, I was worried that a stacked unit would sacrifice load capacity, but this washer and dryer hold virtually the same amount of clothes as the older standalone units it's replacing. It's hard to ask for much more, I'm really pleased.

[This review was collected as part of a promotion.] I have been using my new Samsung Bespoke AI Laundry Hub for a week now. I was a little nervous at first. I've never had a washer and dryer that's not a side-by-side before. This is my first experience with that, and being on the shorter side, I was concerned it would be difficult to use. I'm happy to report it is quite easy to use and works great! It's very easy to move the clothes from the washer on the bottom to the dryer on the top. In terms of appearance, I love how sleek and sophisticated everything is. No bulky knobs to turn or buttons sticking out! The panel where you select your settings is super easy to use and very clear. In terms of capacity, it holds a LOT! Very happy about that! I really like how you can put in the soap and softener in the auto-dispense containers, that saves me a lot of time when doing my wash, instead of having to put soap and softener every single time I do a load of laundry. It's very convenient for those of us that do multiple loads of laundry in one day. The lint trap is also neat. Instead of being a flat piece that you pull out, it looks like a little folder that you have to open up. It takes a second longer to get the lint out (compared to the traditional lint holders) but I feel like it keeps it more together, and is a more clean and efficient way to gather the lint. I have experimented with different settings when washing and drying my clothes. I have used the AI setting multiple times and am very pleased. I like how it can auto-sense how big my load is, how much soap to use, and how long to dry my clothes. Instead of just hitting "normal" (like I used to on my old washer and dryer) I now hit the AI setting, and it's usually faster than the normal setting. Sometimes when I'm doing a smaller load, I will select the Small Load setting, that one really saves me a lot of time. And when my clothes are done, I hear this nice little tune play! The app is also really nice because no matter where I am, and what I am doing, it will let me know when my laundry is done. That way, I can get my next load going and I don' t lose valuable time because I forgot about it!

[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.

[This review was collected as part of a promotion.] We bought this unit about three weeks ago, and I have been really happy with it. We do a lot of laundry and the system is super easy to use. The washer and dryer talk to each other as well, so the dryer recommends settings based on the what you set the washer to in the last load. We mainly bought it to save space in our small laundry/mud room. It definitely helps with overall use of the room. Super happy with it!

[This review was collected as part of a promotion.] While there are a couple of little things that could be improved on this laundry center, overall I am very happy with the execution-- it looks great, works great, holds plenty of laundry, and is easy to use. Being able to get notifications on your phone when your load is finished is more convenient than I expected-- it keeps me from forgetting my clothes and makes sure I always get them out before my spouse harasses me about them! This is easy to use-- one set of controls operates both the dryer and washer. It has numbered scales for temperature, soil level, etc.-- but the screen also displays a message for each setting ("Extra Light", "Light", etc. or "Cold", "Warm", etc.). At a quick glance you can see the numbers for the overall "recipe" and the messages make adjustments easy and clear to understand. Load times are typical for both the washer and dryer and the noise levels are as expected. You don't want this in your dining room, but it's not obnoxiously loud either. the capacities listed are accurate as well. I was worried that a stacked unit would mean a small washer or dryer, but both are the same or nearly the same as my standalone units thas this replaced. A few notes: 1) You need a standard 120V outlet for the washer and a typical 220V outlet (big plug) for the dryer. This is mildly annoying that there's no reason I should need to plug both the washer and dryer in-- it'd be incredibly easy to wire the unit to run only off of the larger dryer plug 2) I have not testing the flex auto dispenser (load in lots of detergent once and the washing machine decides how much to dose each load) as it only works with liquid detergents and softeners and I use a powdered detergent 3) Be aware of the ceiling height. With packaging, I couldn't stand this unit up in my basement with 7' ceilings-- however, once the foam and cardboard was removed, I had plenty of clearance. Overall, I'm as happy with this as you can be for a washer and dryer. I appreciate the small footprint, the easy to navigate and use menu, and the overall operation. The app notifications are a great bonus as well. The need for two outlets (normal for the washer, large plug for the dryer) is annoying, but not a deal breaker-- this is still a solid 5/5 star unit.

[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub and would definitely recommend

[This review was collected as part of a promotion.] Not only is the washer and dryer large enough to handle a household of 5 (three of which are growing school aged children), but it does all the thinking for you! I love the set it and forget it type feature where I fill the dispensers with my detergent and softener once for several loads. And I frequently use the AI OptiWash setting which automatically adjusts the cycle according to the fabric. No more thinking through which type of cycle I need for each of my many loads of laundry. And I really like the steam sanitize option too! I've also found the delayed wash setting to be really valuable. Instead of setting the time you want it to start, you set what time you need it to be completed. I set a load overnight and I'm able to put it in the dryer before I head out for work. So convenient!!

[This review was collected as part of a promotion.] I am in love with the new Samsung Bespoke All-in-One AI Laundry Combo. Its innovative sleek design makes it modern, and it is such an effective space saver. I used to have a separate washer and dryer which took up so much space. I didn't have room to even fold my laundry in that area. With this new Samsung Bespoke All-in-One AI Laundry Combo, you can multitask so efficiently. The AI technology makes it top of the line. You are in control of your washer and dryer from your fingertips. I used to hate doing laundry, but this washer and dryer makes it a lot more efficient. As a fulltime working mother of an eight-year-old I have to do laundry on a regular basis. Also, since my husband works in the food industry his work clothes are always dirty, so I am inclined to do laundry a few times a week. This Samsung Bespoke All-in-One AI Laundry Combo technology saves me so much time now. The quality that I get is impeccable. My clothes come out cleaner and in no time I am done with laundry.

[This review was collected as part of a promotion.] I’ve had the unit a little over a month and I’m still learning all the features. Huge upgrade from our 10+ year old washer and dryer. The AI is neat but it’s clearly in its infancy. The unit manages wash cycles well but struggles with drying bulky items like jeans, bedding and towels. Those and other bulky cotton based items need at least two drying cycles to have them fully dry when using the AI suggested drying cycle. The dryer sometimes stops shortly after starting the cycle and plays the jingle that informs you the cycle is over despite the clothes being damp or wet. Instead of fully relying on the AI recommendations for drying (for now) I’m trying the timed dry settings and adjusting the temperature. That has helped with the larger items. Despite this minor issue, I really love the unit. The design is beautiful and the single unit stacked system is great for small laundry rooms. It is a finger print magnet but a quick wipe solves the problem. I would recommend this unit to others. With all these units with a ton of bells and whistles, there’s a learning curve to maximizing the performance. I’m looking forward to learning more with time and also learn the smart things app integration.