Not only is the unit beautiful with its sleek design but it is so quiet. As a family of 5 I am able to do large loads of laundry with no problem, even though the unit is compact. I am so happy with this purchase and the delivery, installation and haul away was done flawlessly! I will be purchasing all of my appliances from Sam's club from now on

It's been nothing but an amazing purchase for both the washer and dryer. Being stackable has given us more space for other appliances and it runs so quiet during use. Couldn't be more happy with the purchase.

I purchased my laundry unit in February 2025 and I am very happy with its performance. Also the cycle selections is excellent.

[This review was collected as part of a promotion.] I'm really happy I ordered this laundry station. The footprint is compact, the height low enough to fit in my (low ceiling) basement, it's quieter than the units it replaced (washer AND dryer are both quiet), the menus are easy to follow, I get wifi alerts on my phone when a load is done, and it does a good job cleaning. There are two minor details I'd change: 1) For whatever reason, Samsung likes to make its appliances play far too long of a tune when an action is complete. I have a buddy with a Samsung range and when the oven is done heating up, it doesn't beep, it plays a 10 second tune. That's the same with this. When the load is done, there's not a ding or a 3 note chime, it's like 15 to 20 seconds of some tune. You can't change this (it's either off or on-- not choice between this song and a "ding" or something). Obviously, it's not a big deal-- it's cute at first-- but it is a bit annoying 2) The second thing is that you need a standard 220VAC outlet (large plug) for the dryer and a typical 110VAC outlet ("normal" wall plug) for the washer. There's no good reason you can't power both units off of the single, large dryer plug. Some engineer got lazy and didn't want to change the wiring when they mashed two units together to create this laundry center, so you need two outlets. Again, not a big deal, but mildly annoying. Those are my two complaints, pretty insignificant. Both the washer and dryer operate quiet enough you can have them on your main floor (though you'll probably still want them behind a door)2, both work well, and the menus are easy to use. At a glance you can see the "recipe" (soil level, temp, etc.) on the display while it's running, but as you go to change these settings the menu tells you in clear English what you're changing too (cold, warm, hot, extra hot/ lightly soiled, soiled, heavily soiled, etc). In addition, while th eunit is running you get a countdown of how much time is left. The SmartThings app is also surprisingly useful. You can change settings there-- but the biggest thing is that you get push notifications on the app when a load is done. No more forgetting something in the washer for 3 days. You know right when it's done so you can move it over and get another load in. Finally, I was worried that a stacked unit would sacrifice load capacity, but this washer and dryer hold virtually the same amount of clothes as the older standalone units it's replacing. It's hard to ask for much more, I'm really pleased.

[This review was collected as part of a promotion.] Iam very happy and pleased with my new Samsung BeSpoke! I can't believe how many different options there are to use. From towels to delicates, fabric type and OMG the steam and sanitize whites cycle is my absolute favorite!! I kind of gave up doing whites separate due to the fact of them never coming even close to white again. However this steam and sanitize white cycle option on this machine is a godsend!! I cant believe how white my whites actually were when the cycle was complete! Iam amazed! I never thought this was possible! The little tune the washer plays when the cycle is done is nice! I love the option of turning up the increments of volume also so everyone can here when the cycle is done. The noise level on this unit is nothing less than amazing as well! I can have both the washer and dryer both going at the same time and would not even know it! Compared to my old unit which had the whole house shaking. I got the black color Bespoke unit and love, love how attractive it looks! The reminder on the dryer to clean the lint filter also, is another one of my favorites. It won't start your cycle until you press the button saying you cleaned the lint filter! Absolutely genius! My family always had a problem doing just that and now I don't have to worry about any of that anymore either! I can't believe how "Smart" this machine actually is! I kind of had my doubts as far as this being easy to figure out and doing what it claimed it would but now Iam a true believer! Everything about this machine makes me happy! For once in a long time, I do not have any complaints! If anyone were to ask I would have not 1 single negative thing to say. I would very much so recommend the Samsung BeSpoke Washer/ Dryer combo to anyone in the market for a new washer and dryer!!

[This review was collected as part of a promotion.] I have had my washer/dryer for 4 months now and I love them. My clothes comes out cleaner in less time spent washing clothes. The washing and drying options are awesome. And using the AI function to do my laundry works great and no issues with the clothes coming out unsatisfactory. I have recommended them to everyone I know.

[This review was collected as part of a promotion.] I love my new washer dryer. It has so many new features and functions compared to my old unit. This was truly an upgrade. I enjoy using the Samsung smart things app. You can customize your washer and dryer to your need. There are many different options, including the flex auto dispenser. You can customize how much detergent and fabric softener to use. The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and makes adjustments as needed. I love the steam wash setting for my whites. I feel like the clothes comes out cleaner. There is even a speed setting to get your clothes cleaned in under an hour. The control panel is in the middle between the washer and dryer, makes it easy to access and easy to use. I love this new unit and the color. I highly recommend it.

[This review was collected as part of a promotion.] This unit has been an absolute revolution for my household and here's why I'm impressed: The integration with the SmartThings App has truly transformed how we do laundry. Being able to control the washer and dryer remotely adds a level of convenience that I never knew I needed. The app's interface is intuitive and easy to navigate, making laundry management a breeze. You can update auto detergent and fabric softener, change the complete cycle tune played, stop or start a cycle, just to name a few. It even alerts you on your phone, when your laundry is done! One of the standout features is its capacity. Despite its stacked design, it offers ample space, with a washer capacity of 4.6 cu. ft. and a dryer capacity of 7.6 cu. ft., easily handling my family's laundry needs both big and small. The AI Optiwash and AI Optimal Dry features are fantastic additions. They detect soil level and fabric type, adjusting settings accordingly to ensure a thorough clean and gentle drying cycle, which is essential for preserving the quality of my clothes. I never knew how much I needed this and can see our clothes and linens lasting much longer with this technology. In terms of speed, the Bespoke AI Laundry Hub doesn't disappoint. The Super Speed Wash and Dry option allows me to wash and dry a full load in just 58 minutes, perfect for those busy days when I need clean clothes in a hurry. I've also had the pleasure of using the Flex Auto Dispense system, and it's been a game-changer. Automatically dispensing detergent and softener based on load size saves me time and ensures I use just the right amount of product, reducing waste. I also really like that we can hide the detergent and softener containers in the pantry, as we only need them to refill the dispenser. The interior design is thoughtful and practical. The Easy Reach control panel makes it easy to access settings, and the spacious, well-lit interior of both the washer and dryer makes loading and unloading a breeze. Overall, the Samsung Bespoke AI Laundry Hub has exceeded my expectations. Its innovative features and impressive performance have made laundry day a much more manageable task. Great addition to our updated laundry room! If you're in the market for a new laundry appliance, I highly recommend giving this one a try.

[This review was collected as part of a promotion.] My first impressions were not great due to an hour long struggle to get the washer and dryer connected to my Smartthings app and to wifi. Many, many tries later and both finally got connected! Now being able to get notifications from our laundry pair is so helpful! We can send cycle changes to the pair and see current status or if there are any issues present (oops! I left the door open!)! The AI function perfectly dispenses the proper amount of detergent and conditioner for each load and even adds rinse cycles if the current load is extra dirty. This thing is amazing! Drying has always been a struggle with our other laundry pair but this Samsung Bespoke AI Laundry Hub gets the timing done perfectly and even spins the load after finished to keep things wrinkle free. Seriously, where has this been all my life?! I'm excited to try out more AI features and Smartthings settings as we continue to use this new innovation in laundry care!

Absolutely HORRIBLE. This is, without question, the worst washer and dryer I have ever owned in my life. I am almost 50 years old, and I have never experienced such poor quality and performance from an appliance. The washer has mold all over the detergent and fabric softener dispenser area. How is that even acceptable? It is disgusting and completely unacceptable. The dryer is just as bad. It takes THREE HOURS to dry a normal load of clothes. Three hours! And now the washer has started leaking from the front panel. To make matters even worse, this washer is unbelievably loud. I have never owned a washer this loud. It sounds like something is seriously wrong with it every time it runs. The washer and dryer are both absolute garbage. Poor quality, terrible performance, mold, leaking, and unbelievably loud. I deeply regret purchasing this set and would NEVER recommend it to anyone. Oh, it's so heavy no one will come and fix the issues. Save your money and buy something else. If I could give this product ZERO stars, I absolutely would.