Not only is the unit beautiful with its sleek design but it is so quiet. As a family of 5 I am able to do large loads of laundry with no problem, even though the unit is compact. I am so happy with this purchase and the delivery, installation and haul away was done flawlessly! I will be purchasing all of my appliances from Sam's club from now on

It's been nothing but an amazing purchase for both the washer and dryer. Being stackable has given us more space for other appliances and it runs so quiet during use. Couldn't be more happy with the purchase.

I purchased my laundry unit in February 2025 and I am very happy with its performance. Also the cycle selections is excellent.

[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.

[This review was collected as part of a promotion.] I love my new washer dryer. It has so many new features and functions compared to my old unit. This was truly an upgrade. I enjoy using the Samsung smart things app. You can customize your washer and dryer to your need. There are many different options, including the flex auto dispenser. You can customize how much detergent and fabric softener to use. The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and makes adjustments as needed. I love the steam wash setting for my whites. I feel like the clothes comes out cleaner. There is even a speed setting to get your clothes cleaned in under an hour. The control panel is in the middle between the washer and dryer, makes it easy to access and easy to use. I love this new unit and the color. I highly recommend it.

[This review was collected as part of a promotion.] This is one fantastic Washer and dryer set! It has saved me plenty of room…. We have an actual set that covers all clothes and household ware and this set if go extras like lien’s and animal items… both washer and dryer have a huge tub and very spaces for big loads… The auto dispense feature is awesome where you fill it up every few days that way most of the time all u got to do is dump laundry in tub and cut on. Another great integration with Al and SmartThings is keeps the whole smart feature alive. I can see on my smart things app of loads done or I can add additional 10 min for more dry or what have you…. Overall I love this set and I definitely recommend it….

[This review was collected as part of a promotion.] The Samsung Bespoke AI Laundry Hub™ is a game-changer in the world of laundry appliances, offering not just functionality but also a touch of sophistication to your home. With its sleek design in Brushed Black, it effortlessly blends into modern living spaces, elevating the aesthetics of any laundry room. What sets this laundry hub apart is its integration of artificial intelligence (AI) technology, which brings convenience and efficiency to your laundry routine. The 4.6 cu. ft. large capacity washer provides ample space for handling sizable loads, ideal for households with varying laundry needs. The Flex Auto Dispense feature ensures precise detergent and fabric softener dispensing, taking the guesswork out of laundry care and ensuring optimal cleaning results every time. On the drying front, the 7.6 cu. ft. electric dryer offers generous space to efficiently dry even the bulkiest of items, saving you time and energy. Its advanced features, coupled with the AI technology, enable the dryer to customize drying cycles based on fabric type and load size, preserving the quality of your garments while maximizing efficiency. Installation and setup are hassle-free, thanks to Samsung's user-friendly interface and detailed instructions. The laundry hub seamlessly connects to your home network, allowing for remote monitoring and control via the SmartThings app. This remote accessibility proves invaluable, especially for busy individuals who need to stay on top of their laundry while on the go. While the Samsung Bespoke AI Laundry Hub™ comes with a premium price tag, its performance, reliability, and innovative features justify the investment. Not only does it simplify your laundry routine, but it also adds a touch of luxury to your home environment. If you're looking to upgrade your laundry setup to a smarter, more stylish solution, this laundry hub is undoubtedly worth considering.

[This review was collected as part of a promotion.] My first impressions were not great due to an hour long struggle to get the washer and dryer connected to my Smartthings app and to wifi. Many, many tries later and both finally got connected! Now being able to get notifications from our laundry pair is so helpful! We can send cycle changes to the pair and see current status or if there are any issues present (oops! I left the door open!)! The AI function perfectly dispenses the proper amount of detergent and conditioner for each load and even adds rinse cycles if the current load is extra dirty. This thing is amazing! Drying has always been a struggle with our other laundry pair but this Samsung Bespoke AI Laundry Hub gets the timing done perfectly and even spins the load after finished to keep things wrinkle free. Seriously, where has this been all my life?! I'm excited to try out more AI features and Smartthings settings as we continue to use this new innovation in laundry care!

[This review was collected as part of a promotion.] I’ve had the unit a little over a month and I’m still learning all the features. Huge upgrade from our 10+ year old washer and dryer. The AI is neat but it’s clearly in its infancy. The unit manages wash cycles well but struggles with drying bulky items like jeans, bedding and towels. Those and other bulky cotton based items need at least two drying cycles to have them fully dry when using the AI suggested drying cycle. The dryer sometimes stops shortly after starting the cycle and plays the jingle that informs you the cycle is over despite the clothes being damp or wet. Instead of fully relying on the AI recommendations for drying (for now) I’m trying the timed dry settings and adjusting the temperature. That has helped with the larger items. Despite this minor issue, I really love the unit. The design is beautiful and the single unit stacked system is great for small laundry rooms. It is a finger print magnet but a quick wipe solves the problem. I would recommend this unit to others. With all these units with a ton of bells and whistles, there’s a learning curve to maximizing the performance. I’m looking forward to learning more with time and also learn the smart things app integration.

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer, and I must say, I'm thoroughly impressed. Setting it up was a breeze, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology is truly revolutionary – it learns my laundry habits and adjusts settings accordingly, which saves me a ton of time and energy. I love that there are many wash and drying settings to customize the different loads of laundry that we have to be cleaned. One of my favorite features is the large capacity drum, easily handling even my bulkiest loads. The Quick Wash cycle is a lifesaver for busy days, and with the Steam Sanitize option, my clothes come out fresh and clean every time. The SmartThings integration is seamless, allowing me to monitor and control my laundry remotely from my smartphone. Plus, the fingerprint-resistant finish keeps the appliances looking pristine even with daily use. One downside is that it doesn't notify me when it's running low on detergent, which is a pretty big issue for my large family that does laundry daily. Overall, the Samsung BeSpoke AI stacked washer and dryer has exceeded my expectations in every way. It's efficient, intuitive, and makes laundry day a breeze. I couldn't be happier with my purchase.