Not only is the unit beautiful with its sleek design but it is so quiet. As a family of 5 I am able to do large loads of laundry with no problem, even though the unit is compact. I am so happy with this purchase and the delivery, installation and haul away was done flawlessly! I will be purchasing all of my appliances from Sam's club from now on

It's been nothing but an amazing purchase for both the washer and dryer. Being stackable has given us more space for other appliances and it runs so quiet during use. Couldn't be more happy with the purchase.

I purchased my laundry unit in February 2025 and I am very happy with its performance. Also the cycle selections is excellent.

[This review was collected as part of a promotion.] I have been using my new Samsung Bespoke AI Laundry Hub for a week now. I was a little nervous at first. I've never had a washer and dryer that's not a side-by-side before. This is my first experience with that, and being on the shorter side, I was concerned it would be difficult to use. I'm happy to report it is quite easy to use and works great! It's very easy to move the clothes from the washer on the bottom to the dryer on the top. In terms of appearance, I love how sleek and sophisticated everything is. No bulky knobs to turn or buttons sticking out! The panel where you select your settings is super easy to use and very clear. In terms of capacity, it holds a LOT! Very happy about that! I really like how you can put in the soap and softener in the auto-dispense containers, that saves me a lot of time when doing my wash, instead of having to put soap and softener every single time I do a load of laundry. It's very convenient for those of us that do multiple loads of laundry in one day. The lint trap is also neat. Instead of being a flat piece that you pull out, it looks like a little folder that you have to open up. It takes a second longer to get the lint out (compared to the traditional lint holders) but I feel like it keeps it more together, and is a more clean and efficient way to gather the lint. I have experimented with different settings when washing and drying my clothes. I have used the AI setting multiple times and am very pleased. I like how it can auto-sense how big my load is, how much soap to use, and how long to dry my clothes. Instead of just hitting "normal" (like I used to on my old washer and dryer) I now hit the AI setting, and it's usually faster than the normal setting. Sometimes when I'm doing a smaller load, I will select the Small Load setting, that one really saves me a lot of time. And when my clothes are done, I hear this nice little tune play! The app is also really nice because no matter where I am, and what I am doing, it will let me know when my laundry is done. That way, I can get my next load going and I don' t lose valuable time because I forgot about it!

[This review was collected as part of a promotion.] If you prefer separate washer and dryer units, the Bespoke AI Laundry Hub is an excellent choice. It stacks the full size washer and dryer on top of each other, saving space in your laundry room. The washer drum is larger than most washing machines (which I was impress how big it actually is). The AI OptiWash & Dry feature uses sensors to determine the optimal amount of detergent needed for each load. The machine can identify fabric types and ensures thorough cleaning. Heat pump technology minimizes electricity usage, making it energy-efficient. Its touchscreens and intuitive controls make it user-friendly. Samsung’s Bespoke AI Laundry Hub offers a blend of convenience, intelligence, and efficiency. The Hub is equipped with Wi-Fi connectivity. You can use the SmartThings app on your smartphone to: Receive end-of-cycle alerts. Remotely start, stop, or delay your washer. I have even connected it to my Alexa and get announcements when the washer or dryer is complete. Best of all is the lint trap - the foldable lint filter prevents lint from re-entering the machine.

[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub and would definitely recommend

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer and it's been a game-changer. Setup was easy, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology adapts to my laundry habits, saving time and energy. Its large capacity drum handles even the bulkiest loads effortlessly. SmartThings integration allows remote monitoring and control via my smartphone. The flexdry feature lets me dry delicate items separately from larger loads. The AI optimal wash feature defects how soiled your clothes are and will add extra time to the load for a more effective cleaning. If you are in a rush, do not chose this option. It can take about an hour and a half for completion. One thing that can use an update is the flex dispenser. It does not tell you when it's running low or when to refill it. This can mean that you wash your clothes without detergent if you don't check it! Overall, it's efficient, intuitive, and has made laundry day a breeze.

[This review was collected as part of a promotion.] The washer/dryer unit was a major upgrade to my previous unit. I like all of its features and its smart things app. Both washer and dryer is big enough for large loads. By having both units stacked, it definitely saves some space in my home. The unit is easy to control as the control panel is in the center of both the washer and dryer. I love the AI feature as it automatically determines the soil level and the fabrics being laundered and makes adjustments as needed. The flex auto dispense system is great. You can customize the settings for the dispenser using the smart things app. It has a space for liquid detergent, fabric softener and bleach. You can customize how much you want to use via the smart things app. There is a super speed wash and dry option where you can get a load done in under an hour. It's great for when you need something laundered and forgot to do it but need it the same day. I love the steam wash option for my clothes. I feel like the clothes comes out cleaner. I love this new unit, makes me feel welcomed to the new age.

[This review was collected as part of a promotion.] The Samsung Bespoke AI Laundry Hub™ is a game-changer in the world of laundry appliances, offering not just functionality but also a touch of sophistication to your home. With its sleek design in Brushed Black, it effortlessly blends into modern living spaces, elevating the aesthetics of any laundry room. What sets this laundry hub apart is its integration of artificial intelligence (AI) technology, which brings convenience and efficiency to your laundry routine. The 4.6 cu. ft. large capacity washer provides ample space for handling sizable loads, ideal for households with varying laundry needs. The Flex Auto Dispense feature ensures precise detergent and fabric softener dispensing, taking the guesswork out of laundry care and ensuring optimal cleaning results every time. On the drying front, the 7.6 cu. ft. electric dryer offers generous space to efficiently dry even the bulkiest of items, saving you time and energy. Its advanced features, coupled with the AI technology, enable the dryer to customize drying cycles based on fabric type and load size, preserving the quality of your garments while maximizing efficiency. Installation and setup are hassle-free, thanks to Samsung's user-friendly interface and detailed instructions. The laundry hub seamlessly connects to your home network, allowing for remote monitoring and control via the SmartThings app. This remote accessibility proves invaluable, especially for busy individuals who need to stay on top of their laundry while on the go. While the Samsung Bespoke AI Laundry Hub™ comes with a premium price tag, its performance, reliability, and innovative features justify the investment. Not only does it simplify your laundry routine, but it also adds a touch of luxury to your home environment. If you're looking to upgrade your laundry setup to a smarter, more stylish solution, this laundry hub is undoubtedly worth considering.

Washer works very well and does a great job with stains in whites. Integrated control panel is sleek but it's way too low and I'm only 5'10". The dryer sensors are terrible - laundry only dries on heavy duty - completely negating any energy savings. My 10 year old dryer performed better. Confusing machine stamping - all the cutouts are there for a reversible dryer door but it's not reversible. Underwhelming.