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Customer reviews for Aura 15" Walden Digital Photo Frame for
Aura 15" Walden Digital Photo Frame
4.7 out of 5 stars
stars
167 ratings159 reviews
  1. 5 stars83% (139)
  2. 4 stars8% (13)
  3. 3 stars5% (9)
  4. 2 stars1% (1)
  5. 1 star3% (5)
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Showing 21-30 of 159 reviews
Jan 3, 2025
Reviewer name: Mike J
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Low Quality Products

I thought this would be a step up from the unit i replaced but aura only allows for 1 wall mount option...flat. The other unit had universal mounting holes for any universal tv mount. I have to create my own manufactured mounting mechanism. Inexcusable. Set your expectations low.

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Dec 30, 2024
Reviewer name: HanW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great frame, set up was a little difficult

The frame is great and a good size for my grandparents to see. My only complaint is the set up wasn't very easy. We set it up for my grandparents and when we plugged it in, we were told to follow the prompts but all it did was display a number. We had to do a bit on googling to figure out what to do.

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Dec 31, 2024
Reviewer name: Jim D
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DISAPPOINTED

The physical unit was beautiful however not being able to transfer ALL the photos from out other Aura made it absolutely useless. I would think they could figure this out. Aura claims a licensing issue with photos that others have placed on your Aura but they all came from people I gave permission to in the first place. This excuse is totally unacceptable,

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Jan 1, 2025
Reviewer name: kalybu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Christmas gift ever!

I gave four Walden frames to my adult children for Christmas and they might have been the MOST appreciated gifts ever! The large bright display shows off even older photos to great advantage. Many of the grandchildren sit in front of the frame for long periods of time, enjoying all the images. This is a clear winner!

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Jan 2, 2025
Reviewer name: Paul B
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needs more flexible cropping options

I bought this frame for the size and image quality, and in those areas, it meets expectations. My only complaint is that, as a serious photographer, I frame my shots carefully, and I don’t like son algorithm cropping them to fit the frame’s aspect ratio. I realize that it is possible to specify for individual photos that they fit within the frame uncropped, but there should be a setting in the app that makes fitting within the frame the default. It’s a pain to have to change that setting for each photograph.

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Dec 29, 2024
Reviewer name: Cath
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great frame, but not so easy to get started

This was a Christmas gift for my mom. I ordered it and pre-populated photos to it but didn't "release" them to the frame because she would get a notification about the frame. She was excited when she opened it but got frustrated when we couldn't get the frame started or upload any photos to it. She brought it home and it would not connect to her network; and the app was still not working. Took her 3 days and a few chats with the help center when she finally decided to do a factory reset and it seems to be working now (knock on wood). A bit of a rocky start with not much guidance, but I think she enjoys the frame so far now that it seems to be working.

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Jan 15, 2025
Reviewer name: Courtney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Digital Frame I've Been Waiting For

This is exactly what I've been wanting to display decades of digital photos of family and from travels. I purchased 2 Walden frames so I could display portrait-oriented photos on one and landscape-oriented photos on the second without having weirdly cropped/black space around my images so the photos look as realistic on the wall as possible. It did take my husband a moment to realize the photos were digital instead of printed. The app is easy to use as well. It was a little awkward to hang as I wanted to hang these on my picture rails as opposed to on a wall, so while the hanger is well-designed, I had to improvise a solution to display these. Also, I would love to see a way to customize the actual frame to make it blend better with decor. The minimal black is fine and works, but I would definitely forgo the touch options to make this blend even more seamlessly into my home.

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Dec 31, 2024
Reviewer name: Ciara P.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

EXCELLENT FRAME! I won't buy any other!

EXCELLENT FRAME!! Well worth it! From the design & aesthetic, photo quality, ease of use and the app, the Aura Frames out beat them all!! the Walden is so nice, since it's larger and can go both horizontal and vertical. We have a smaller Aura as well and would love to put one in every room. Our children and grands love to see the photos and memories, from both long ago and the same day!

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Dec 31, 2024
Reviewer name: Mary Jo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

BEST gift ever

This frame was the perfect gift for our mom. It's so nice for all the siblings and grandkids to be able to share their photos from afar. Great quality and so easy to use. I plan on purchasing another very soon for another family member and an updated/larger one for our home.

Review from auraframes
Helpful?1U30RJOR72EI13888313605
Jan 20, 2025
Reviewer name: PaulyB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great frame but portrait repositioning issue

Very nice digital frame. I already have a 10inch Aura frame, my daughter got me. I wanted a larger frame to fit a spacrme in my wall unit and this 15inch Walden frame was a perfect fit. The 15inch frame displays my Landscape, wildlife and most importantly, family photo's. I also went with Aura because I can see the photo's on my Daughter's aura frame, and she can share mine. I would have given 5 stars,excepr for issue with the app. I continually have to reposition photo's in the portrait mode that I already had adjusted previously. My Daught has the same issue with her frame. While its sporadic, it is annoying. Also annoying, no phone number for Aura support, only email or chat. This shoukd be an easy software fix.

Review from auraframes
Helpful?1U30RJOR72EI13888313605