Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 75" Class QN85D Series 4K Neo QLED Smart TV for
SAMSUNG 75" Class QN85D Series 4K Neo QLED Smart TV
4.7 out of 5 stars
stars
335 ratings330 reviews
  1. 5 stars82% (274)
  2. 4 stars13% (45)
  3. 3 stars2% (6)
  4. 2 stars2% (6)
  5. 1 star1% (4)

Member photos

  • +86 images
Sort by |
Showing 11-20 of 330 reviews
Oct 19, 2025
Reviewer name: Out2cycle
5 out of 5 stars
5 out of 5 stars review

We love Samsung

[This review was collected as part of a promotion.] We have five Samsung TVs in our house and the NEO QLED is by far our favorite. The picture is beautiful. The sound without a soundbar is excellent. It was a simple setup and integrated with our smart devices easily. We can't wait to replace the oldest Samsung with another NEO QLED!!

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 21, 2025
Reviewer name: SamsungGenerationHome
5 out of 5 stars
5 out of 5 stars review

Smart Things lets me control TV from My SGF Phone

[This review was collected as part of a promotion.] The Samsung TV is a solid 75-inch 4K QLED TV that strikes a good balance between performance, features, and value. It delivers vibrant and bright picture quality well-suited for bright rooms, though its black levels and contrast fall short compared to higher-end models with local dimming. It excels as a gaming TV with HDMI 2.1 support, 4K at 120Hz, variable refresh rate, and low input lag, making it responsive and smooth for modern consoles. The Tizen smart platform is user-friendly and offers a wide range of streaming apps.Its sound system is adequate for casual viewing but would benefit from an external soundbar for fuller audio. The TV boasts a sleek, modern design and sturdy build quality. Overall, the QN75Q72DDFXZA offers excellent value for those prioritizing size, brightness, and gaming features, though viewers seeking exceptional contrast or cinematic HDR experience might consider premium alternatives.This model is highly recommended for bright-room viewing and gaming enthusiasts looking for a large-screen TV without stepping into the highest price tiers. It combines good performance and modern smart features at a competitive price point.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 20, 2025
Reviewer name: Marynjaz
5 out of 5 stars
5 out of 5 stars review

Fantastic Sharp Clear Picture

[This review was collected as part of a promotion.] 85 inch screen- excellent clarity and sharp pictures. Easy to use remote- once you get used to it. Got it for my mom who had macular degeneration- much better picture and size of closed caption. Made TV enjoyable for her

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 13, 2025
Reviewer name: charlieca
5 out of 5 stars
5 out of 5 stars review

Great 75" Smart TV

[This review was collected as part of a promotion.] I've been using the Samsung 75" Smart TV for a while now, and it's been outstanding. The picture quality is sharp, the smart features are intuitive and responsive, and I've had zero issues since purchase. It integrates perfectly with the Samsung ecosystem, making it easy to connect with other devices and services. Overall, it's a reliable, high-performing TV that delivers great value and a premium viewing experience.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 14, 2025
Reviewer name: CKXXXXXXXXX
2 out of 5 stars
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Very disappointed with this television. It's my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn't get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
reply from Samsung Specialist

CKXXXXXXXXX, I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Oct 14, 2025
Reviewer name: Cattlerancher02
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We have had our Samsung Smart TV a little over a year. After dropping our subscription TV service we went totally streaming. It works very well with our internet and has caused us no problems whatsoever. We would highly recommend Samsung TVs and would not hesitate purchasing another.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Dec 20, 2025
Reviewer name: Debart
5 out of 5 stars
5 out of 5 stars review

Samsung NEO QLED

[This review was collected as part of a promotion.] This is my second Samsung TV. The first one lasted fifteen years without an issue, and I hope to get good results with this one. I don't love the small remote, but the TV itself has been solid with good picture quality so far.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 13, 2025
Reviewer name: LuckyDucky
5 out of 5 stars
5 out of 5 stars review

Great TV but the mobile app for it is terrible

[This review was collected as part of a promotion.] The TV itself is awesome. We have no issues with it at all and it's one of the best TVs we've had. That said, we have little kids and inevitably the remote gets lost quite often so we have to resort to the phone app remote. Unfortunately this samsung SmartThings companion app is terrible. It's slow and requires you to redownload the remote at the most random times when all you want to do is lower the volume. So - recommend the TV but hope they fix their app.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 17, 2025
Reviewer name: Memike
4 out of 5 stars
4 out of 5 stars review

I like my new 55 in Neo

[This review was collected as part of a promotion.] I enjoyed my TV very much the picture is great has good sound and I enjoy the Samsung free channels however the banners that come up all the time when you change channels is way Overkill after you've used the TV for a short time you don't need all those those prop banners that tell you stuff about the menu and it tells you what channel you watching three different banners and it's just annoying. I wish there was a way to shut them off you pull up the menu and a banner blocks the spot you're looking to see what's on next I just don't understand that but anyway otherwise it's a great TV I absolutely love it I just wish I could turn off some of the banners cuz it just Overkill how about send a download it has the feature where you can shut off the some of or all ofthe banners that would be great like I said otherwise no complaints whatsoever great product

Review from Samsung US
Helpful?64MOPBNOBINA13888063684
Oct 13, 2025
Reviewer name: DWgrestroomTV
5 out of 5 stars
5 out of 5 stars review

Main 85” TV

[This review was collected as part of a promotion.] I went out and bought a new 85” TV for our new house great room. The picture is amazing whether watching sports or TV shows. Also being a smart TV makes it easy to stream movies from Netflix. I liked this TV so much I bought a 75” TV for the master bedroom.

Review from Samsung US
Helpful?64MOPBNOBINA13888063684