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Customer reviews for SAMSUNG 75" Class QN85D Series 4K Neo QLED Smart TV for
SAMSUNG 75" Class QN85D Series 4K Neo QLED Smart TV
4.7 out of 5 stars
stars
335 ratings330 reviews
  1. 5 stars82% (274)
  2. 4 stars13% (45)
  3. 3 stars2% (6)
  4. 2 stars2% (6)
  5. 1 star1% (4)

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Showing 1-10 of 330 reviews
Dec 27, 2025
Reviewer name: SeplesJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Picture!

This has been a very nice tv. The picture is clear and the app options are very numerous. We have only had it for a couple of weeks, but we are very happy with it as of now.

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Oct 13, 2025
Reviewer name: LuckyDucky
5 out of 5 stars
5 out of 5 stars review

Great TV but the mobile app for it is terrible

[This review was collected as part of a promotion.] The TV itself is awesome. We have no issues with it at all and it's one of the best TVs we've had. That said, we have little kids and inevitably the remote gets lost quite often so we have to resort to the phone app remote. Unfortunately this samsung SmartThings companion app is terrible. It's slow and requires you to redownload the remote at the most random times when all you want to do is lower the volume. So - recommend the TV but hope they fix their app.

Review from Samsung US
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Oct 13, 2025
Reviewer name: charlieca
5 out of 5 stars
5 out of 5 stars review

Great 75" Smart TV

[This review was collected as part of a promotion.] I've been using the Samsung 75" Smart TV for a while now, and it's been outstanding. The picture quality is sharp, the smart features are intuitive and responsive, and I've had zero issues since purchase. It integrates perfectly with the Samsung ecosystem, making it easy to connect with other devices and services. Overall, it's a reliable, high-performing TV that delivers great value and a premium viewing experience.

Review from Samsung US
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Oct 21, 2025
Reviewer name: SamsungGenerationHome
5 out of 5 stars
5 out of 5 stars review

Smart Things lets me control TV from My SGF Phone

[This review was collected as part of a promotion.] The Samsung TV is a solid 75-inch 4K QLED TV that strikes a good balance between performance, features, and value. It delivers vibrant and bright picture quality well-suited for bright rooms, though its black levels and contrast fall short compared to higher-end models with local dimming. It excels as a gaming TV with HDMI 2.1 support, 4K at 120Hz, variable refresh rate, and low input lag, making it responsive and smooth for modern consoles. The Tizen smart platform is user-friendly and offers a wide range of streaming apps.Its sound system is adequate for casual viewing but would benefit from an external soundbar for fuller audio. The TV boasts a sleek, modern design and sturdy build quality. Overall, the QN75Q72DDFXZA offers excellent value for those prioritizing size, brightness, and gaming features, though viewers seeking exceptional contrast or cinematic HDR experience might consider premium alternatives.This model is highly recommended for bright-room viewing and gaming enthusiasts looking for a large-screen TV without stepping into the highest price tiers. It combines good performance and modern smart features at a competitive price point.

Review from Samsung US
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Dec 5, 2025
Reviewer name: TVLover
5 out of 5 stars
5 out of 5 stars review

Fantastic TV with great picture

[This review was collected as part of a promotion.] Fantastic TV especially for the price. It has a great picture and all the features you could want. Love that you can use remote or your phone to control and connect with other items in the house like Alexa.

Review from Samsung US
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Dec 20, 2025
Reviewer name: Debart
5 out of 5 stars
5 out of 5 stars review

Samsung NEO QLED

[This review was collected as part of a promotion.] This is my second Samsung TV. The first one lasted fifteen years without an issue, and I hope to get good results with this one. I don't love the small remote, but the TV itself has been solid with good picture quality so far.

Review from Samsung US
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Nov 6, 2025
Reviewer name: DeeJayKeez
5 out of 5 stars
5 out of 5 stars review

Absolutely best TV Ive ever owned!

[This review was collected as part of a promotion.] This tv is amazing! Crystal clear picture, super bright, and colors that pop unlike any other tv I've ever owned. Im a gamer soo the xbox, Amazon luna, and geforce now services built right into the tv are awesome. I just connect my controller to the tv and I can play all my xbox and pc games right there without a pc or console if needed.

Review from Samsung US
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Oct 23, 2025
Reviewer name: Taku47
4 out of 5 stars
4 out of 5 stars review

Horrible Remote

[This review was collected as part of a promotion.] The remote control for this tv is horrible. It's too small. When you change channel or volume it is all too easy to hit the NetFlix or Disney button Or Prime. The buttons are too small. It's like the control was designed for the small hand of an eight year old child. Had I been able to test the remote before purchasing I would not have bought this tv.

Review from Samsung US
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Oct 14, 2025
Reviewer name: CKXXXXXXXXX
2 out of 5 stars
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Very disappointed with this television. It's my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn't get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.

Review from Samsung US
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reply from Samsung Specialist

CKXXXXXXXXX, I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Dec 14, 2025
Reviewer name: ROBERT
1 out of 5 stars
1 out of 5 stars review

Decent picture but glitchy as heck! Will randomly start movies or programs when switching apps, changing channels, or just in the middle of watching something already. Also selecting some Watch Now option in the home screen, the screen goes black without loading that program. Also if some ad starts it will sometimes stop suddenly and you have to hit play or ut might freeze completely and you have to go back to the home screen or even cycle the power. Very disappointed in this supposedly superior brand.

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