Hi Karina, thanks for leaving a review. Happy to hear that you're liking your new compact refrigerator! Sorry to hear that the unit arrived with a broken shelf. We'd recommend reaching out to Walmart to see if they're able to assist. If they are not, you can reach out to our Parts Team, with your model and serial numbers, at the following phone number: 1-877-959-8688, Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. We hope this helps and that you're staying safe. -Michael@Haier

Hi. We hope you're enjoying the beverage center and it's a pleasure having you in the Haier family. Thanks for leaving a review and have a wonderful day! -Sylvia@Haier

Hi - We are so very sorry to hear about the difficulty you have had with your Haier beverage center. We appreciate and apologize for your disappointment and any inconvenience this may have caused you. Your unit is covered by a one-year warranty. To schedule service, call 1-877-337-3639. We are confident our service team will be able to assist you. Kind regards - Vikki@Haier

Hello- We are so very sorry to hear this happened to your Beverage Center. It is understandable how frustrating this would be for you and your family and we apologize for your inconvenience. We hope that you have reached out to service at 1-877-337-3639 and have had this repaired. If you are still having issues, please reach out to us via a private message on Social Media and we will be happy to assist you further. Thank you! Joyce@Haier

Hi there - we are very sorry that your beverage center is not cooling properly. This is not something we would expect from this unit and we certainly understand your disappointment. Items inside may not be getting cold due to the door not sealing properly - try cleaning the door gasket. Instructions on how to do so can be found on page 15 of the owner's manual (linked on our website). There are additional troubleshooting tips for this issue on page 19 of the same manual. If the problem persists, then please reach out to us directly by calling 1-877-337-3639 Monday through Friday from 8 a.m. to 8 p.m. ET or Saturday from 8 a.m. to 7 p.m. ET or sending us an email by selecting the "Contact Us" tab on our website. We hope this is helpful. Be well, Kelsey@Haier

We are so glad to hear that you are loving your new beverage fridge, and we take pride in being able to meet your appliance needs. If you are ever in need of assistance in the future, please know that we are always here to help. Thank you for choosing Haier Appliances! -Elliot@Haier

Hey there, and thanks for letting us know of your experience with this beverage center! While we’re glad you overall like the center, we do regret that the cans aren’t being kept as cool as you would prefer. We know that may have caused inconvenience, and notice of your feedback will be sent to our Design team for review; we do value your insight as we always like to know what our consumers think of our models. The average temperature range in the middle of the unit is 39 to 60 degrees F. If the cans are not being cooled to that range, you may want to check the gasket to ensure the door is able to seal properly, as well as limit how often the door is opened if possible. Additional troubleshooting tips are available on page 19 of the use and care manual. We hope that information is helpful, and are glad to assist with any other questions or concerns you may have. Wishing you all the best! -Sarah@Haier