Hello there - thanks for reaching out about your great Haier Beverage Center. It’s wonderful to learn that it’s the perfect size and space for all your drinks! We’re sorry to learn that you’ve lost your key - the part number for the key is WR01X29973. To order a new key, you can give our parts team a call at 1-877-959-8688 M-F 9am to 7pm ET or visit the GEA Parts website. We’re glad you chose Haier Appliances and please feel free to reach out anytime if there is anything else we can assist with. Have a wonderful day! Lauren@Haier

Hi! Thanks for sharing your experience with this great looking beverage center. We're excited to hear that you have been not only enjoying the appearance, but the temperature consistency as well! Thanks again for the review, and if you have any questions or concerns, let us know. We are here to help. All the best! -Kianna@Haier

Hi, we're sorry you're having this problem with your beverage center. We know how frustrating it can be when an appliance doesn't perform as it should, and we appreciate you sharing this. We suggest making sure you limit door openings as this could cause this appliance to become too warm. We hope this troubleshooting tip helps and we appreciate you leaving a review. Take care. -Sylvia@Haier

Hi - We are deeply sorry to hear about the difficulty you're having with your Haier Beverage Center. Please accept our apologies for your inconvenience and frustration with the unit and with our service team. We encourage you to call Haier appliance service at 1-877-337-3639 regarding your warranty coverage. We wish you the best! Vikki@Haier

Hi there, we truly appreciate you choosing this beverage center for your home and taking the time to share your review! We're very sorry to hear that you've had some trouble with noise and sincerely apologize for the frustration this has caused. You can learn about the normal operating sounds you may hear from your unit, possible causes of abnormal noises, and ways to reduce sound on page 20 of your Use and Care Manual. Your feedback plays a key role in our work to improving your experience and we've shared it with our design team for review. We're grateful to have you in our Haier family and sincerely hope this helps! -Eliza@Haier

Hello- We are so happy to hear you are pleased with your purchase and are loving the purple lighting and the fact that it is running quietly. It's great that you are pleased with your purchase and feel it was worth what you paid. If you have any questions in the future, please let us know. We are here to help! Joyce@Haier