Hi there, we're glad to know your refrigerator is working well, but we're sorry you're unhappy with the shelf design. This is certainly not the type of reaction we want to see so we can imagine how disappointed you must be. We'll be sure to share your suggestions with our team for further evaluation and we're wishing you the absolute best. Your honest feedback goes a long way. - Guy@GEA

Oh no! We are so sorry to hear about your delivery being delayed, and we sincerely apologize for the inconvenience you experienced as a result. However, we are glad that you are satisfied with the appearance and performance of your beverage center. Thank you so much for choosing Haier appliances, and we are always here to assist you if you have any additional questions or concerns. -Elliot@Haier

Hi there, we can't thank you enough for the glowing recommendation! We're glad to have you in our GE Appliances family and we're wishing you the very best. - Guy@GEA

Thanks for your review! We're so sorry to hear that a piece of the door became broken when it was installed and know what a pain this would be. If you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@Haier

Oh no! This is something we do not like to hear. We can definitely imagine how frustrating it would be to receive a damaged item and we sincerely apologize for the inconvenience this has caused for you. We recommend getting in touch with Sam's to let them know of the issue, and if you have any additional questions you can always reach out to us on social media. -Elliot@Haier

Hello- We appreciate your purchase and sorry to hear you're having an issue with the door sealing properly. The gasket may take a little while to wear in. Note: The temperature range is 39-60 degrees. If you continue to have issues, please take advantage of your warranty and reach out to Service at 1-877-337-3639. If you have any questions in the future, please let us know. We are here to help! Joyce@Haier

Hi there, thanks for choosing this beautiful beverage center for your home and taking the time to share your experience! While we're glad that you're impressed with its sleek and illuminated design, we're sorry to hear that you're having some cooling trouble. There are multiple factors that impact cooling performance, especially if this is a new installation. --- Before returning, we encourage you to first refer to the possible causes and helpful solutions on pages 19-20 of your Use and Care Manual. This can be found under the Manuals section on the unit's product page on our site. We sincerely hope that this helps. All the best! -Eliza@Haier