Hello there and congratulations on your new purchase. We are glad to hear the beverage center is getting cooler. If it is not set to the correct cooling temperature that you'd like, we suggest to adjust the temperature control to a colder setting. You may find more tips within your owners manual on page 19. We hope this helps. Enjoy your new beverage center! Shayla@Haier

Hi there, and thanks for reaching out to us. We sincerely hate to hear you are dissatisfied with your beverage center, especially as you&#39;ve had another unit that had problems in the past. That is certainly not the ownership experience we strive to provide, and we&#39;d like to help resolve. We will be sure to pass your report of damage on to our Product Quality team for review. Regarding the temperature, the average for the middle of the unit is a range of 39 degrees F to 60 degrees F. If you&#39;d like to make sure your center is getting as cold as you want it within that range, you can make sure there are no gaps or damage on the gasket; if a proper seal around the entire door isn&#39;t maintained, that can affect cooling performance. The unit may also need a bit of time to reach the desired temperature if a large amount of items, or hotter than usual items, have been added. <br />If you have further issues with cooling or need to address any damage issues, you can always reach out to us on social media as well. We are happy to help whenever you need, and hope to earn back your faith in our brand. Wishing you the best! -Sarah&#64;Haier

Hello and we are sorry about this situation. This is not the experience or review we wanted you to have or write about. A service call is necessary to properly diagnose and make the repair. We wish this had turned out better and fully understand your frustration. Geoff&#64;Haier.

Hello, thank you for your review. We hate to hear that you have not been pleased with the functionality of your new beverage center. It&#39;s not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris&#64;Haier

Hi, we&#39;re sorry you&#39;re having this problem with your beverage center. We know how frustrating it can be when an appliance doesn&#39;t perform as it should, and we appreciate you sharing this. We suggest making sure you limit door openings as this could cause this appliance to become too warm. We hope this troubleshooting tip helps and we appreciate you leaving a review. Take care. -Sylvia&#64;Haier

Hi there - We are so sorry that your beverage center isn&#39;t closing properly and the temperature inside is not getting as cold as it should. This must be discouraging and we completely understand your frustration. It sounds like the door gaskets need to be cleaned (they should be cleaned every three months). Once they&#39;re clean, the door will seal properly and the temperature will be cooler. Instructions on how to clean the door gaskets can be found on page 15 of the owner&#39;s manual (linked on our website). We hope this is helpful! Let us know if there&#39;s anything else we can assist you with. All the best, Kelsey&#64;Haier

Hello- We appreciate your purchase and sorry to hear you&#39;re having an issue with the door sealing properly. The gasket may take a little while to wear in. Note: The temperature range is 39-60 degrees. If you continue to have issues, please take advantage of your warranty and reach out to Service at 1-877-337-3639. If you have any questions in the future, please let us know. We are here to help! Joyce&#64;Haier