Hello- We are so very sorry to hear this happened to your Beverage Center. It is understandable how frustrating this would be for you and your family and we apologize for your inconvenience. We hope that you have reached out to service at 1-877-337-3639 and have had this repaired. If you are still having issues, please reach out to us via a private message on Social Media and we will be happy to assist you further. Thank you! Joyce@Haier

Hey there - We're sorry to hear you're having trouble with your beverage center. We have a few tips to help improve your experience. There can be a few reasons why the unit is not getting cold enough. Opening the door too frequently can make it difficult to keep the unit cool. Please limit how much you open the door to your unit. If you recently added a large quantity of beverages to the unit, allow time for the beverage center to properly cool your beverages. The door could not be closing properly so we recommend cleaning the door gaskets using a solution of baking soda and warm water. Finally, adjust the temperature to a colder setting to ensure the proper temperature is being created within the unit. If these tips don't help, we recommend reaching out to our GE Appliances Consumer Services by calling 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We apologize for the inconvenience. Kind regards. Julia@Haier

Hi, thanks for choosing Haier appliances! We're so glad you like this Beverage Center and it's a pleasure having your business. We appreciate your feedback and we'll be here if you ever have questions or concerns. Take care! -Sylvia@Haier