Hi there, we're pleased to know your cooler is working so well, but sorry it's not cooling your beverages as you'd like. We can understand how this would be disappointing if you wanted them cooler, so we'll be sure to share your suggestion with our team for further consideration. This has a temperature range of 39-60˚ F. If you're wanting a similar sized unit that gets colder, we suggest looking into our mini-refrigerators. We hope you find this information useful and we're wishing you the very best moving forward. - Guy@GEA

Hello there - thanks for reaching out about your great Haier Beverage Center. It’s wonderful to learn that it’s the perfect size and space for all your drinks! We’re sorry to learn that you’ve lost your key - the part number for the key is WR01X29973. To order a new key, you can give our parts team a call at 1-877-959-8688 M-F 9am to 7pm ET or visit the GEA Parts website. We’re glad you chose Haier Appliances and please feel free to reach out anytime if there is anything else we can assist with. Have a wonderful day! Lauren@Haier

Hi! Thanks for sharing your experience with this great looking beverage center. We're excited to hear that you have been not only enjoying the appearance, but the temperature consistency as well! Thanks again for the review, and if you have any questions or concerns, let us know. We are here to help. All the best! -Kianna@Haier

Hi, we're sorry you're having this problem with your beverage center. We know how frustrating it can be when an appliance doesn't perform as it should, and we appreciate you sharing this. We suggest making sure you limit door openings as this could cause this appliance to become too warm. We hope this troubleshooting tip helps and we appreciate you leaving a review. Take care. -Sylvia@Haier

Hi! It's great to hear how much you're enjoying this beverage center and it really is a pleasure having you in the Haier family. We're so glad this unit could meet all of your storage needs and we appreciate you leaving feedback. Take care! -Sylvia@Haier

Hi - We are deeply sorry to hear about the difficulty you're having with your Haier Beverage Center. Please accept our apologies for your inconvenience and frustration with the unit and with our service team. We encourage you to call Haier appliance service at 1-877-337-3639 regarding your warranty coverage. We wish you the best! Vikki@Haier

Hello. We appreciate you submitting your feedback, and are thrilled to hear you love the beverage center! Our Design team will be grateful that the capacity and shelves have been a great fit for your needs – we always like knowing what our consumers think of our models. We are confident this beverage center will continue to serve your needs well for a long time to come. All the best! -Sarah@Haier

Hello there - Thanks for the feedback. We're glad to hear that you're pleased with your beverage center's appearance and hate that it's not getting as cold as you expected. We can certainly understand how having warm drinks would be aggravating. If the unit isn't cooling properly, make sure that the door is closing and sealing properly. We recommend cleaning the door gasket. Instructions for cleaning the gasket can be found on page 15 in the owner's manual. Additional troubleshooting can also be found on page 19 in the manual. We hope that this helps. All the best! -Mikayla@Haier

Thanks for your review! We're so sorry to hear that a piece of the door became broken when it was installed and know what a pain this would be. If you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@Haier