Oh no! We are extremely sorry to hear that your new beverage center is not cooling as designed. This is definitely not the consumer experience that we strive for, and we strongly encourage you schedule an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for choosing Haier Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@Haier

Hello and congratulations on the beverage center! We're glad this units keeping your drinks nice and cold. Thanks for the review! -Sylvia@Haier