Good afternoon. We are so sorry to hear that you are experiencing issues with your beverage center temperature. This is definitely not the quality that we expect, and we truly apologize. No one wants room temperature drinks! With that being said we will have an agent reach out directly via email so that we can gain a bit more details. It is truly our pleasure helping. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Thank you so much for choosing Hotpoint when it comes to your kitchen's needs. We look forward to hearing from you. -Haley@Haier

Hi there! Thank you for your feedback. We are happy to hear that your beverage center is spacious. However, we are so sorry that it is not getting cold enough. We recommend turning your temperature control to the MAX setting (as shown on page 14 of the manual at the link below). https://products-salsify.geappliances.com/image/upload/s--U5NEtdtY--/8caaca33776b31f2e82c68df45a24355a25c4923.pdf?_ga=2.118740297.1317977295.1685632147-228628436.1683658310 If turning your temperature control to MAX does give you the desired temperature, service may be needed. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We appreciate you choosing Haier Appliances for your home, and we hope you are able to enjoy your beautiful new beverage center for many years to come! - Adrian@Haier

Oh no! We are extremely sorry to hear that your new beverage center is not cooling as designed. This is definitely not the consumer experience that we strive for, and we strongly encourage you schedule an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for choosing Haier Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@Haier