Hi there, Thank you so much for your review. We're glad to hear that you do love your fridge. We do apologize for any control issues you had, and would recommend scheduling a service appointment to handle any repairs needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thanks for being a part of the Haier family. Mike@Haier

Hi Tyhler, Thanks so much for your review! We're so sorry to hear about your shelving and that replacement parts have arrived broken. We're sure that's frustrating. Please email your details to eResponse@geappliances.com and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thank you, again, and we hope to hear from you soon. Stay safe.

We're so sorry to hear that your beverage center isn't working how it should and know how much of a pain this would be. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@Haier

Hello, thank you for your review. We hate to hear that your beverage center is not cooling as well as you would prefer. Its not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@Haier