Hey there, and thank you for taking the time to reach out to us about your beverage center. We're glad you feel the unit is beautiful, but truly hate to hear you've had an issue with the center not cooling enough. We know that would be concerning and would like to help. This model has an average temperature range for the middle shelf of 39 degrees F to 60 degrees F. If the unit is not cooling to that range, you may want to check that the control has been set to a cold enough temperature and the gasket is sealing properly and has no gaps or tears; this will help keep the cold in the unit. If the door is being opened frequently, you may also want to limit how often it's opened. These steps can assist with a cooling issue, and further troubleshooting information is available on page 19 of the manual. We will be sending your feedback to our Design team for review. If you think service may be needed for your beverage center, our service department is available at 1-877-337-3639. Information on your limited warranty is available starting on page 22 if you think you may need to take advantage of that. We hope you are able to get the center cooling to your preference, and are available to assist further if you have any other inquiries or concerns. -Sarah@Haier

Hi there, thank you for reaching out. We're sorry your beverage center isn't getting cold enough. The normal temperature range of a wine or beverage cooler is between 34°F and 46°F, so we can absolutely imagine your frustration. To best help, we first suggest disconnecting power to the unit for 2-3 minutes. In addition, the following could be causes of the beverage center not cooling well: 1) The door is opened frequently. 2) A large amount of beverages was recently added. If the problem persists, we recommend scheduling service with a certified Haier Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Haier Service at 1-877-337-3639. . We hope you find this useful and we're wishing you the best. - Guy@Haier

Hello. We’re very sorry to hear your beverage center isn’t getting as cold as expected. We know how inconvenient this is and can imagine your disappointment. This could be happening due to the door being opened frequently, adding a large amount of warm beverages, the setting not being high enough, or the door not sealing properly. For additional assistance, please reach us via social media, our website, or by calling 1-877-337-3639 Monday – Friday: 8 a.m. – 8 p.m. ET or Saturday – Sunday: 8 a.m. – 7 p.m. ET. We look forward to hearing from you. -Gina@Haier

Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new beverage center's design. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. Welcome to the Haier Appliances Family! -Chris@Haier

We're glad your new beverage center is such a gorgeous addition to your home! Let us know if there is anything you would like to learn about its features since we are here to help. -Chris@Haier