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Customer reviews for Fresh Step, Simply Unscented Multi Cat Clumping Litter, 42 lbs. for
Fresh Step, Simply Unscented Multi Cat Clumping Litter, 42 lbs.
4.6 out of 5 stars
stars
3,818 ratings3,447 reviews
  1. 5 stars78% (2,968)
  2. 4 stars15% (556)
  3. 3 stars3% (127)
  4. 2 stars1% (44)
  5. 1 star3% (123)

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Showing 761-770 of 3,447 reviews
Jul 14, 2017
Tobias
4 out of 5 stars review

Great litter but strong smell

[This review was collected as part of a promotion.] Freshstep is my favorite litter. Always clumps well, better than any others I've tried. Hoped this was less smelly than others but still has strong smell. Not that unpleasant but can always tell when Toby walks in room where he just came from.

Review from freshstep.com
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Oct 2, 2018
Grace 54545454
5 out of 5 stars review

Superb product

[This review was collected as part of a promotion.] We’ve been using Fresh Step for over 20 years. Tried others and always come back. Works great. Presently have 2 cats with 2 boxes. Clean then 2-3x week. Have had up to 4 cats with 3 boxes and have always been happy. Box is located in basement. Have had it in small alcove off living room and smell was never an issue; moved to basement when curious dog joined the household. We use two mats and still get some liter outside the boxes and tracked about 4-5 feet away. We use unscented because of cats strong noses.

Review from freshstep.com
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Aug 7, 2018
Atrain89
5 out of 5 stars review

Actually is better than simply unscented

I find this to be leagues more effective than Simply Unscented, which makes a big difference when you have 2+ cats. My mom is both allergic to perfumes and cats, so having actually odor reduction in combination with the lack of perfume was a huge plus when I needed to stay with her, avec felines :)

Review from freshstep.com
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Oct 25, 2024
GJC75
1 out of 5 stars review

A change for the WORSE

I've been a loyal Fresh Step clumping cat litter mom for many, many years and I have always been very happy with the product, until my last purchase. What ever Fresh Step changed now makes this the absolute worse! The clumps are sticking to the sides and bottom of the box, and I keep at least 4 inches of litter in each of my 7 boxes! When you scrap the clump up it breaks apart leaving tons of little pieces everywhere, leaving what looks like a dirty box. My six cats are very finicky about their boxes and litter and all have now started to roam from box to box looking for one that is "clean" with no left over clumps from the previous visitor. I typically clean the boxes 3 times a day ( you have to stay on top of it with six cats!) but now I'm constantly have to scoop to try to get to it before it cements to the sides or bottom of the box and endlessly trying to get all the small bits that broke off up out of the box. TERRIBLE!! Go back to what you guys were doing before because this change is not a good one!!

Review from freshstep.com
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reply from Alexandrea from The Fresh Step Team

We apologize for the trouble you experienced while using our Simply Unscented Litter and we appreciate you letting us know. We expect the best experience from our products and want to address this matter. Please call us at 800-325-9259 using reference number 241029-000492 and we'll get the ball rolling. Hope to hear from you soon.

Feb 9, 2025
lavender25
1 out of 5 stars review

Not fragrance free!

I've used this brand and product for years (10+ years) and recommended it to new cat parents, but something has changed in the formula. Its now no longer free from fragrance, the product is scented and has a strong scent. The formula has definitely changed and is now unusable. Its not what it says on the box, find another brand!

Review from freshstep.com
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reply from Alexandrea from The Fresh Step Team

We appreciate you sharing your experience, and we sincerely apologize that our Simply Unscented Litter had a scent, and we're sorry. Your feedback is important, and we'd love to chat with you more about this by asking you to call us at 800-849-7112 with #250213-000349 available. We're eager to assist you.

Sep 26, 2017
Dbraga73
5 out of 5 stars review

Scent not left on her feet!!

I have been using Fresh Step unscented for years. My local store was out of the unscented so I tried the one with Fabreeze. The scented litter left an odor on her paws which means the chemicals were on her paws as well. That did not sit well with me so I will only use the unscented from now on.

Review from freshstep.com
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Jan 8, 2025
LingCaregiver
1 out of 5 stars review

NOT UNSCENTED

This is NOT unscented. It is strongly scented with a perfume smell. I bought several boxes and filled my cat's little boxes. I thought surely just one box was mislabeled but no, all the boxes. This needs to be recalled. It is still on the shelf at my Ingles grocery. DO NOT BUY. I now see that consumers are noticing. I have bought another unscented brand and tomorrow will completely clean out the boxes of the Fresh Step UNSCENTED.

Review from freshstep.com
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reply from Ashlee from The Fresh Step Team

We appreciate your feedback and are so sorry to hear you experienced a scent with our Simply Unscented Cat Litter. This isn't what we want for you and your furry friend, and we understand your frustration. We want to help and ask that you please call us at 800-325-9259 and mention #250116-000694. We hope to talk soon.

Jan 13, 2025
VAgal68
1 out of 5 stars review

From Best to Worst

This litter was the best. Now it is the worst. It has a smell; it is way too fine, which adds dust and tracking; and it does not last half as long as original. My cat hates it and so do I. I also used this because the 4 pack is easy to break up and carry individually. Sure wish you would fix it! I just ordered Dr Elsey's.

Review from freshstep.com
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reply from Ashlee from The Fresh Step Team

Your loyalty is important to us, and we're very sorry to hear about your and your cat's experience with our Simply Unscented Cat Litter. We understand your frustration, and while appearance may vary, we want the same quality and performance for you. So we may best help, please call us at 800-325-9259 and share #250122-000474. We hope to bring back your trust in our products soon.

Aug 7, 2018
Atrain89
5 out of 5 stars review

Maybe mix in some crystals?

For people who don't feel the need for scented litter or have perfume allergies, this is a must... the clumping is great and it's hypoallergenic. I used this when I was abroad and it was the only non-clay litter... I paid double for it and it was still so worth it. It doesn't have the same odor-trapping capacity of some scented ones, in my opinion, but mixing in crystals would probably do the trick.

Review from freshstep.com
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Oct 7, 2020
Bobothecat
5 out of 5 stars review

The best unscented!

I bought this for my 4 month old kitten and he loves it! I like it even more. There is no smell (other brands cause the poop smell to waft throughout the room) and minimal tracking. It's easy to scoop and no issues at all! Clumping works like a charm. Good things all around.

Review from freshstep.com
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