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Customer reviews for Fresh Step, Simply Unscented Clumping Cat Litter, 42 lbs. for
Fresh Step, Simply Unscented Clumping Cat Litter, 42 lbs.
4.6 out of 5 stars
stars3,816 ratings3,445 reviews
  1. 5 stars78% (2,969)
  2. 4 stars15% (556)
  3. 3 stars3% (127)
  4. 2 stars1% (42)
  5. 1 star3% (122)

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Showing 741-750 of 3,445 reviews
Sep 3, 2024
Corporate Catastrophe
1 out of 5 stars review

Disastrous new formula. Do not buy.

I guess my local store finally ran out of the old formula, because I just got my first box of the new stuff and it’s terrible. It hardly clumps, it’s dusty all over, and it tracks everywhere. “Muddy” shouldn’t ever be an adjective you can use to describe litter. Whichever executive(s) greenlit this disaster should be fired for incompetence. If you’re reading this and considering buying this product for your cat, until they fix the formula, DO NOT buy this. Find another litter, as we will now be forced to do after four years of buying this one.

Review from freshstep.com
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reply from Ashlee from The Fresh Step Team

We saw your review and are deeply sorry to hear our Simply Unscented Cat Litter isn't working as well as you've noticed before. That sounds frustrating, and we appreciate your loyalty and want to help. Would you please call us to discuss this? We're at 800-325-9259, and your reference number is 240904-000724. We hope to speak with you soon.

Mar 10, 2019
kittykittay
5 out of 5 stars review

Best Litter Ever!!

[This review was collected as part of a promotion.] I have 3 cats, 3 litter boxes, although they like to mostly use the. Therefore you can tell it really does the job. As soon as it is used and covered up there is no smell and because it is unscented my cats prefer it over all other types of FS and other brands.

Review from freshstep.com
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Nov 30, 2017
Weepyworm
4 out of 5 stars review

Odor control, easy scoop, no sticking in fur

My parents have been using this litter for a long time and the family cat just turned 20 years old this year! When I adopted a new kitten I tried several different brands of litter and am currently about to return one back to the store (it stinks up my house all on its own)! She has med length fur and this stuff worked the best so far! She does track it a little bit, but they dig in it and every brand has that issue, BUT the odor stay in check, it is easy to scoop, and Luna (my kitty) doesn't stink after coming from her litter box.

Review from freshstep.com
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Feb 12, 2019
dmillmom
5 out of 5 stars review

My Cats Prefer It

[This review was collected as part of a promotion.] Even though this product is unscented, it still has a fresh smell to it, which is nice. The last litter I used had a perfume-like smell, a lot of dust that made me sneeze and the litter was shaped in tiny balls that would roll many feet across the floor away from the box. When I first tried the Ultra Unscented, I put it in its own litter box next to the others with the old litter and it became the cats' favorite. They really seem to prefer the unscented quality and I definitely prefer the lower dust content and stay-put shape. This litter makes clean up a much faster and sneeze-free chore.

Review from freshstep.com
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Jun 13, 2024
Frustrated_with_dumb_orgs
1 out of 5 stars review

From Great to bottom of line

We have been using this product for quite some time. 5 star for old formula - "Simply Unscented Litter" new Formula 1 star and as others are pointing out it got dark vs light grey. Something wrong with new formula, so much my cat refused to use any box with new in it. I usually buy ahead, so now i got 5 boxes. Anyone want 5 free boxes, come get. I am now looking and evaluating new companies. Some penny pincher changed the product, and now they broke it. Good luck to all with new formula, when your cat decides not to use of of your boxes.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
reply from Shannon from The Fresh Step Team

We design and test all Fresh Step products to meet high standards for performance, and if they’re not meeting your expectations then we want to know. We strive for consistent quality across all our products and are sorry you're disappointed with our Simply Unscented Litter. We value your feedback and are eager to improve your experience. Please call our team at 800-325-9259, mentioning the reference number 240613-000093. Thanks.

Oct 25, 2024
GJC75
1 out of 5 stars review

A change for the WORSE

I've been a loyal Fresh Step clumping cat litter mom for many, many years and I have always been very happy with the product, until my last purchase. What ever Fresh Step changed now makes this the absolute worse! The clumps are sticking to the sides and bottom of the box, and I keep at least 4 inches of litter in each of my 7 boxes! When you scrap the clump up it breaks apart leaving tons of little pieces everywhere, leaving what looks like a dirty box. My six cats are very finicky about their boxes and litter and all have now started to roam from box to box looking for one that is "clean" with no left over clumps from the previous visitor. I typically clean the boxes 3 times a day ( you have to stay on top of it with six cats!) but now I'm constantly have to scoop to try to get to it before it cements to the sides or bottom of the box and endlessly trying to get all the small bits that broke off up out of the box. TERRIBLE!! Go back to what you guys were doing before because this change is not a good one!!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
reply from Alexandrea from The Fresh Step Team

We apologize for the trouble you experienced while using our Simply Unscented Litter and we appreciate you letting us know. We expect the best experience from our products and want to address this matter. Please call us at 800-325-9259 using reference number 241029-000492 and we'll get the ball rolling. Hope to hear from you soon.

Mar 11, 2019
tedssammy
5 out of 5 stars review

Great feature no perfumed cat litter smell.

I have not had a cat in a long time, always hated the smell of cat litter but I recently got Sammy and I bought the Ultra Unscented with activated charcoal I was very pleased that there was no perfumed cat litter smell and Sammy was happy with it too.

Review from freshstep.com
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Mar 12, 2018
KittyMomOfOne
5 out of 5 stars review

Takes care of everything.

[This review was collected as part of a promotion.] I've been using Fresh Step Unscented for many years and have no intention of changing. My kitties tried scented but didn't seem to appreciate the scent (neither did I). Very satisfied with Fresh Step Unscented!

Review from freshstep.com
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Apr 26, 2017
Trixie C
5 out of 5 stars review

Love that it is UNSCENTED!

I love this litter! The clumps do not break up when scooping. There is no odor detectable in between litter changes. The new low dust formula really is low dust! The unscented formula is very important to me as I have read cats do not like scented litter.

Review from freshstep.com
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Jun 21, 2019
MHill
5 out of 5 stars review

Low dust feature

After having gone through several other litters, I finally settled on this Fresh Step UltraUnscented litter. My cats track litter all the time, and this has been the lowest tracking I've used. (Still tracks, but much less than with other litters.). I'll continue buying this litter.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497