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Customer reviews for Fresh Step, Simply Unscented Multi Cat Clumping Litter, 42 lbs. for
Fresh Step, Simply Unscented Multi Cat Clumping Litter, 42 lbs.
4.6 out of 5 stars
stars
3,822 ratings3,451 reviews
  1. 5 stars78% (2,968)
  2. 4 stars15% (557)
  3. 3 stars3% (127)
  4. 2 stars1% (44)
  5. 1 star3% (126)

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Showing 711-720 of 3,451 reviews
Dec 31, 2017
Reviewer name: cookieia
5 out of 5 stars
5 out of 5 stars review

Two cats

I can just walk in my house with the box and they think its just a good as a large bag of cat food. Even when i just changed the litter they will sit at the door waiting for me to change the litter, Its like a race who can run in the clean box first to stink it up,

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
May 1, 2018
Reviewer name: LynnDa
5 out of 5 stars
5 out of 5 stars review

Superior product!

[This review was collected as part of a promotion.] When first using this kitty litter, we had high hopes ... so many shining reviews! Well, we weren't disappointed, instead were extremely pleased with the odor control (2 cats) and the low dust. When scooped very regularly, odor control is extremely good. Bonus: the lack of perfume agents. Will be using this litter as long as it is made :-) Thanks for making a wonderful product!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Aug 24, 2017
Reviewer name: Kittymommax9
5 out of 5 stars
5 out of 5 stars review

The Ultimate in Kitty litter

After many years of using a competitor's product, I switched one of our eleven litter boxes to Fresh Step as a test. The results were amazing! Fresh Step had A LOT less dust which helps our cat with asthma immensely. Fresh Step also clumped much better and STAYED that way when scooping it, unlike the competitor's. The best part though was the odor control. We have 9 cats and I work very hard to make sure our home never smells like a litter box. I don't buy scented litter because I don't want our cats ingesting the scent when they clean their paws. The Fresh Step Unscented Litter controlled the litter box odor without adding scent for our cats to ingest. We are so pleased with the results of my test that we are going to be switching ALL of our litter boxes over to Fresh Step!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Aug 27, 2017
Reviewer name: Pablo
2 out of 5 stars
2 out of 5 stars review

New(?) formula turns litter into gluey concrete

I like the odor reducing quality of this litter. I've been using it for years, but I think the new formula isn't working correctly. Getting it off the bottom of the box is impossible. It's gooey and you have to scrape it and wipe it off the goo with a paper towel. It's really hard to clean the box. I use a whole 25 lb box of litter per each of three boxes for 3 cats. Now I'm trying the non-clumping, but the odor control just isn't there. Also it sticks to the cats!

Review from freshstep.com
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reply from Fresh Step Consumer Services

Hi, Pablo. We're sorry to hear that you and your kitty had some trouble with our Simply Unscented Litter. This isn't something that we'd expect, and we'd love to help. Three to four inches need to be placed in the box to absorb the moisture. Too low a level of litter will allow the urine to reach the bottom of the box and stick there. Refill the box each time waste is removed to ensure adequate levels of litter. There are several ways to dislodge dried litter from in between a cat's paw pads. Our consulting veterinarian advises moistening the litter with warm water and working out the litter with a damp washcloth and your fingers. Also, it may be helpful to gently use a cotton swab coated with petroleum jelly or small clippers. A brush or comb may be helpful in removing litter from a cat's fur. We recommend the pet owner contact a veterinarian or a groomer if removing the litter becomes a problem or irritation occurs. We'd love to further assist you! Please call us at 800-284-2287 and be sure to provide the representative with this reference number: 170829-000379. We can't wait to hear from you soon!

Oct 18, 2019
Reviewer name: hayley_tn_fkjnl
4 out of 5 stars
4 out of 5 stars review

Works really well

[This review was collected as part of a promotion.] I received a free sample of Fresh Step litter from pinchMe. I chose the ultra strength unscented litter. It works well for my two cat household and I recommend it. However it is a bit on the pricey side for my preference.

Review from PINCHme.com
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Mar 27, 2017
Reviewer name: Inkedoubliette
5 out of 5 stars
5 out of 5 stars review

Unscented is great!

I always buy unscented Fresh Step, when I saw it had changed recently and was now low-dust, I was hoping for the best. I WAS NOT disappointed! This litter still clumps and scoops as well and not having as much litter dust is a bonus! I have 3 cats and the unscented works great ~won't change litter brands for anything!!

Review from freshstep.com
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Jan 4, 2020
Reviewer name: Leegirl55
5 out of 5 stars
5 out of 5 stars review

Purrfect for diabetic kitty!

Lightweight box, no perfume-y smells, low dust, clumps great. Our elderly kitty is diabetic, so he pees a LOT. So clumping is super important. He's gotten super finicky in his elder years, so he won't use the box if it has any fragrance at all. This litter is purrfect for him - - and us!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Nov 21, 2024
Reviewer name: Tobedawn
1 out of 5 stars
1 out of 5 stars review

Why did you change the formula?

I have used fresh step cat litter all of my adult life and I am nearly 60 years old. Recently, your product has changed It's formula. You had the best product on the market. Why change it? To save a little money? Your sales will definitely be declining. I am looking for another litter.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
reply from Alexandrea from The Fresh Step Team

We appreciate your continued loyalty, and we're sorry to hear our Simply Unscented Litter didn't perform how you've come to trust over the years. So we can understand what went wrong, please call us at 800-325-9259 using reference number 241122-000442. Hope to hear from you soon.

Aug 9, 2023
Reviewer name: Prettypenny099
1 out of 5 stars
1 out of 5 stars review

Awful formula change

There must have been a formula change in the past couple of months. The litter no longer looks like the same color and texture, doesn't contain odor nearly as well and doesn't clump. I tried several big BJ's packages thinking it was just an odd bag but they are all the same. Going to try the ScoopAway littler I just bought to see if it's any better. If not, looks like I'll be trying Pretty Litter. Too bad because we used your litter for YEARS!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
reply from The Fresh Step Team

We appreciate you reaching out and sharing your experience with our Simply Unscented Litter. The difference in color you're seeing is due to the natural differences in materials sourced from the earth. Since the product you purchased isn't clumping and controlling the odor, our team wants to help. You can reach us by calling 800-325-9259 and providing the reference number 230818-000635. We hope to speak with you sometime soon.

Mar 15, 2018
Reviewer name: G rated
5 out of 5 stars
5 out of 5 stars review

Great unscented litter!

I am very sensitive to scents, therefore I need an unscented litter and Fresh Step unscented formulas work great without irritating either my or my kitty's noses! Plus it's easy to scoop and heavy enough that my cat does not scatter it everywhere. Really appreciate this litter which I've used for years.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497