Customer reviews for SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV forMember photos









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Great tv great picture
[This review was collected as part of a promotion.] Incredible picture, one of the most realistic and vibrant screens I have seen. Plenty of streaming apps, all the major ones are on there and a few I haven't heard of but I will be trying out Ambient mode is great for background noise when you are having people over or just working around the house The only thing I wish had a bit more utility is the daily board feature, I really like having the days weather and music but the other apps are lackluster. Perhaps maps so I can see how my daily commute will be, an ai that can summarize news head lines, or anything that can give information about my day. I mainly use the daily board in the morning when I'm getting ready and I think I has great potential hopefully it can get a bit more attention. Overall the tv is amazing and completely blew past any expectations I had when I purchased the tv
Incredible picture quality and smart features
[This review was collected as part of a promotion.] I’ve been thoroughly impressed with the performance of this TV. The picture quality is vibrant and crystal clear, especially with HDR content. The smart interface is responsive and intuitive, making it easy to access all my favorite apps. Sound quality is also surprisingly rich without needing a soundbar. Setup was straightforward and user-friendly. Overall, it’s a fantastic upgrade for any home entertainment setup.
This is my best Samsung TV
[This review was collected as part of a promotion.] We watch a variety of content daily. Starting in the morning it's business news, local news and weather. Mid-day will find us enjoying lunch and catching up on an addiction to a soap opera or live sports like golf or baseball. The bright picture is the best for streaming movies or binge watching a series without having to adjust settings. A friend commented that the picture on our TV is the brightest he had ever seen and we agree!
The TV is great - easy to install- some App limits
[This review was collected as part of a promotion.] I bought a smart TV - and finished the conversion from cable to streaming 10 months later; I liked it so much that when I replace older non-smart TV's a I a smilar butr smalller one for another room... At first I found all Apps available and fully functional (a little tricky to find) Only within the last week did I get my first disappointment - in and effort to avoid paying a large monthly amount for live streaming services I signed up for CNN full streaming - Only to realize that the App on my Samsung TV's do not support private CNN accounts - only linkage to another subscription for Streaming. In short the App on TV is outdated (it predates the concept Of CNN streaming). BIG Problem - I do not know who is responsible for making the missing upgrade? - CNN or Samsung?
NQLED vs OLED
WOW! I like the picture better on this TV tan on my OLED TV. I asked AI what Large screen TV, 80" plus, under $2,000, would be best with my PS5 and Nintendo switch, and this TV eventually came out on top. Well worth the price. Very sharp and clear.
Not what i expected with all the great reviews!
I did a lot of research before buying this TV, I thought based on all the reviews that this TV must be great! Not so fast! The remote for me is so aggravating, I would return the TV just for that reason, but this TV does not handle room lighting well at all. In dark room, this thing is the Bomb!, but i have pocket lights in my celling that causes a rainbow right accross the middle of my screen. Even my 5 year old has asked about the rainbow! My celling fan lights also make this TV glow! Overall, I love the picture in a dark room, but the aggravating dang remote and the rainbows on my screen are TV killers for me! I have had Sony in the past and neither the lights or the remote were a problem! I guess its back to Sony I go!
About as big as I would want.
[This review was collected as part of a promotion.] This TV is the mainly used for my personal viewing. The setup was easy, packaging allowed me to install stand while still being supported. Applications are easy to download and place on the home screen. The screen is fairly black in dark scenes and more than bright enough in ECO mode during the daytime with plenty of sunlight in the room.
3rd party delivery %26 Sam's CS substandard
SAM'S NEEDS TO DO BETTER WITH 3RD PARTY COMPANIES; Today, i called Sam's CS to share issues listed below in hopes they would look into this and make things right so the next Sam's customer would not have a similar experience. i wasn't asking for anything, just informing that this isn't Sam's standards. 1st rep offered an e-gift card after discussing issues, approval %26 hold time (30 minutes). was nice. then, sent me to his supervisor, Alyxus. apologized,was nice but nothing she could or would do to fix future delivery issues. said no gift card would be issued as rep spoke out of place (1st rep told me it was approved by his supervisor, she denied this). another 30 minutes with her! now, I'm annoyed as someone there was dishonest. was it the 1st rep or his supervisor? doesn't matter, NOW POOR CS! SAM'S, YOU NEED TO DO BETTER!! Delivery by Maersk did not live up to Sam's standard. 1. not able to track, just says out for delivery 2. called Maersk %23 to try to get a window for delivery..no human ever was reached, completely automated 3. 1 person on truck.. no way any 1 person could have lifted this..too big, bulky and heavy--could be a liability issue. stop cutting corners!! 4. before unloading off the truck, delivery guy asked my husband for signature on manifest. why? what if it was damaged? 5. delivery man asked my husband to push the lift button on truck to lower it to street..no big deal, but again, if we weren't home, how would lift gotten lowered? 6. again, a 2-person job to lift %26 carry this 85" tv up 2 steps and inside house. My husband, who recently had knee replacement surgery, offered and did help. again, what if we weren't here? it's the right thing to do. 7. no copy of manifest was given upon request. i added comments after reading his manifest and took picture. manifest instructions read "no scheduled call is required do not deliver early or late 30 minute pre-call is required no signature required can leave at door.." NONE OF THESE INSTRUCTIONS ARE FROM ME! why on God's green earth would a $2000 item clearly marked in a tv box be left without signature?? who comes up with these instructions and why aren't customers allowed to add any OR receive a window of delivery OR receive a call when on the way? delivery was received 6:44pm. guy left at 6:50pm. interesting enough, Maersk sent a text to me stating my delivery was at 2:50pm, 4 hours earlier! no it wasn't... why would they state that it was delivered 4 hours earlier when it wasn't? i have time Dated text from gate access when they entered my subdivision PLUS video footage of his arrival. i don't like dishonesty!!
Defective Samsung TV and Misleading Warranties
This was a birthday gift for my mom's 90th birthday and it has been a nightmare dealing with these inept companies. This TV was a piece of garbage that stopped working after 2 days. The so-called "Protection Plan" through Allstate is misleading at best. Tried to work with Cone Appliance who executes Samsung's manufacturer's warranty, but after not less than making 5 appointments, nothing has been accomplished. They made us wait around all day, then make excuses for why they fail to show-up, have delays, make repairs, or fulfill their promises. If they sold excuses, they would be rich. This has been going on for over 2.5 weeks now. Despite the issue being elevated to higher levels at Sam's Club, Allstate (Square Trade), Samsung, and Cone Appliance, the TV remains dead on the living room wall. A constant reminder of the failings of these companies. Next stop is the local consumer news desk and my lawyer's office to hold them responsible. If anyone has similar experiences, I encourage you to do the same.
The quality / clarity is amazing.
[This review was collected as part of a promotion.] I had a 55in Samsung television, which was great but I always wanted to move up to an 85in TV. Once I connected this 85in TV, I couldn't believe the quality and clarity of the picture. It's like being in a movie theater. I am very pleased with this product and just wished I would have purchased it long ago. I also use this for searching things on YouTube, which I find easy to do.
