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Customer reviews for SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV for
SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV
4.6 out of 5 stars
stars180 ratings159 reviews
  1. 5 stars80% (144)
  2. 4 stars11% (19)
  3. 3 stars3% (5)
  4. 2 stars3% (6)
  5. 1 star3% (6)

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Showing 21-30 of 159 reviews
Oct 6, 2025
Notpaid4thisreview
5 out of 5 stars review

About as big as I would want.

[This review was collected as part of a promotion.] This TV is the mainly used for my personal viewing. The setup was easy, packaging allowed me to install stand while still being supported. Applications are easy to download and place on the home screen. The screen is fairly black in dark scenes and more than bright enough in ECO mode during the daytime with plenty of sunlight in the room.

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
Jan 5, 2026
top6491
4 out of 5 stars review

Great but not perfect

While this is a great TV and I'D recommend for the price, it has flaws. 1. The USB port stays powered on now instead of turning off when the TV is turned off. 2. The screen is soft and scratches too easily. 3. Volume profiles don't amplify voices enough. 4. Somewhat complicated menu navigation for some features. 5. Should have retained the automatic screensaver function like our older Samsung model had. 6. Since it is Wi-Fi connected to a home network, should be able to connect directly to networked phones and computers via Wi-FI. 7. Ports should be more accessible from one or both sides for easier access, like just a couple inches in from a side. 8. Maybe make frames available for purchase that owners can install themselves to make the TV look nicer, like art.

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
Dec 5, 2025
Late2streaming
5 out of 5 stars review

The TV is great - easy to install- some App limits

[This review was collected as part of a promotion.] I bought a smart TV - and finished the conversion from cable to streaming 10 months later; I liked it so much that when I replace older non-smart TV's a I a smilar butr smalller one for another room... At first I found all Apps available and fully functional (a little tricky to find) Only within the last week did I get my first disappointment - in and effort to avoid paying a large monthly amount for live streaming services I signed up for CNN full streaming - Only to realize that the App on my Samsung TV's do not support private CNN accounts - only linkage to another subscription for Streaming. In short the App on TV is outdated (it predates the concept Of CNN streaming). BIG Problem - I do not know who is responsible for making the missing upgrade? - CNN or Samsung?

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
Nov 21, 2025
Scott
1 out of 5 stars review

DOA

I love Samsung. Yet, why is this TV DOA. so now I'm rethinking. I call Samsung .. NO HELP..Call Sams Club... NO HELP. Online is different entity than clib store. Therefore I must deal with local store i purchase.. They close at 8pm.. Also , now I have to rent another truck, repack this 85 inch screen, enjoy the customer service line, explain this TV that this recently purchased TV is Dead on Arrival. Why???. very disappointing.. quality control 😞

Helpful?59DP4XQIAZ5D13887254577
Oct 29, 2025
Nana5
5 out of 5 stars review

Still learning to use all the special features

Enjoying the large screen,clear pictures and extra speakers to help with my hearing loss Love watching documentaries showing Beautiful spots all over the world

Review from Samsung Canada
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Jul 30, 2025
ZiggyA248309
4 out of 5 stars review

Good tv Great color,

[This review was collected as part of a promotion.] I love my Samsung TV , it has great features. We love the TV and have several Samsung tvs. The quality is one of the best features. The ease of using your phone to connect to the TV is great also.

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
Sep 5, 2025
mauideb
4 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] Beautiful picture, love the stand it's on, it will fit/stand on a cabinet easily, the only improvement would be the sound system, we bought a sound bar

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
Sep 1, 2025
090179
5 out of 5 stars review

Best TV ever!!!

[This review was collected as part of a promotion.] I bought this TV only looking at it once in the store. It is so much better than what I experienced in the store, this TV is absolutely the BEST!!!

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
Sep 20, 2025
Love2chill
5 out of 5 stars review

Love the clarity and great features of this TV.

[This review was collected as part of a promotion.] I use my Samsung TV to watch movies, sports, current news, and music. I also mirror my phone to the TV to show photos, videos, and watch grandchildren’s sports live.

Review from Samsung US
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Nov 5, 2025
TWL98072
4 out of 5 stars review

Great tv but controls stink

[This review was collected as part of a promotion.] Trying to navigate between settings is NOT intuitive. In particular getting my tv to connect to my speakers is difficult. Also the tv seems to change between sound system and tv speakers.

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577