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Customer reviews for SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV for
SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV
4.6 out of 5 stars
stars
181 ratings160 reviews
  1. 5 stars80% (145)
  2. 4 stars10% (19)
  3. 3 stars3% (5)
  4. 2 stars3% (6)
  5. 1 star3% (6)

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Showing 21-30 of 160 reviews
Feb 6, 2025
Reviewer name: Heidi
3 out of 5 stars
3 out of 5 stars review

Delivery of Television is crap

I am not sure of the quality of the TV yet. However, the delivery service known as Superior Services in my humble opinion should be known as "Not So Superior Service" If you go to their online scheduling system and request a friday deliver so you can have the television prior to the big game and they tell you on thursday they cannot deliver until next week that is crap. I wanted it delivered so I did not have to pick it up.

Helpful?59DP4XQIAZ5D13887254577
reply from Samsung

Hi Heidi,Thank you for choosing Samsung and for your feedback on your delivery experience. Please reach out to Sam's Club directly to assist you. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Apr 19, 2025
Reviewer name: Sparks
3 out of 5 stars
3 out of 5 stars review

Nice TV, but faulty tech has me question quality

[This review was collected as part of a promotion.] I am happy with my TV, but I must say that there is a level of disappointment involved as well. About two weeks after purchasing, the TV began crashing and not opening apps properly. It would default to our cable TV, and Samsung could not help with the issue. The problem has seemingly gone away randomly, so we are carrying on with a mental note that we still have a warranty if there’s any issues. This would be my main disappointment behind purchasing a Samsung

Review from Samsung US
Helpful?59DP4XQIAZ5D13887254577
reply from Samsung Specialist

Sparks, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Apr 21, 2025
Reviewer name: TheKirkham
5 out of 5 stars
5 out of 5 stars review

Peak Television

[This review was collected as part of a promotion.] I went into looking for a new television knowing that the market is flooded with cheap options. I also knew that I wanted the best. Through hours of research, it became clear that the Samsung series was top rated amongst many websites and people alike. I could not be more satisfied with the purchase, and feel comfortable knowing that for once, I am ahead of technology undercutting me, at least until 8k starts shooting as such. Thank you Samsung for the incredible television, and the expertise to assist when it has been needed.

Review from Samsung US
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May 20, 2025
Reviewer name: GoDAWGS
5 out of 5 stars
5 out of 5 stars review

I love the crisp colorful picture

[This review was collected as part of a promotion.] My QN90D is hanging in my condo living-room. We have a south facing wall with windows so the sunlight can be a problem mid-day. The picture on this tv powers through on bright days and it also has an excellent anti-glare screen. This tv is 85 inches and seating is 13 ft away but it does not look overwhelming. I have the Samsung Q990D soundbar connected to this tv and the Q-Symphony feature sounds amazing.

Review from Samsung US
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Jul 5, 2025
Reviewer name: Mobius59
5 out of 5 stars
5 out of 5 stars review

So clear it changes the viewing experience

[This review was collected as part of a promotion.] Sure the TV isargebjtjt is the clarity that changes the viewing experience. Once mounted on the wall it was easy to setup. One change would be to make it easier/simpler to change the main screen and customize it. There is a lot of items I do not need and simplifying the opening screen look to be leaner would be nice.

Review from Samsung US
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Jun 5, 2025
Reviewer name: 2tortoises
5 out of 5 stars
5 out of 5 stars review

This is my best Samsung TV

[This review was collected as part of a promotion.] We watch a variety of content daily. Starting in the morning it's business news, local news and weather. Mid-day will find us enjoying lunch and catching up on an addiction to a soap opera or live sports like golf or baseball. The bright picture is the best for streaming movies or binge watching a series without having to adjust settings. A friend commented that the picture on our TV is the brightest he had ever seen and we agree!

Review from Samsung US
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May 5, 2025
Reviewer name: Golfer
4 out of 5 stars
4 out of 5 stars review

Not user friendly

[This review was collected as part of a promotion.] Picture starts off blurry and after a minute or two clears up to 4K with beautiful picture with great sharpness. This process should be much faster. Remote is not user friendly. Many unknown functions/features. No complete instructions came with purchase.

Review from Samsung US
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May 8, 2025
Reviewer name: MWatson
5 out of 5 stars
5 out of 5 stars review

Great tv great picture

[This review was collected as part of a promotion.] Incredible picture, one of the most realistic and vibrant screens I have seen. Plenty of streaming apps, all the major ones are on there and a few I haven't heard of but I will be trying out Ambient mode is great for background noise when you are having people over or just working around the house The only thing I wish had a bit more utility is the daily board feature, I really like having the days weather and music but the other apps are lackluster. Perhaps maps so I can see how my daily commute will be, an ai that can summarize news head lines, or anything that can give information about my day. I mainly use the daily board in the morning when I'm getting ready and I think I has great potential hopefully it can get a bit more attention. Overall the tv is amazing and completely blew past any expectations I had when I purchased the tv

Review from Samsung US
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May 21, 2025
Reviewer name: ComputerGeek
5 out of 5 stars
5 out of 5 stars review

Awesome TV and easy to setup

[This review was collected as part of a promotion.] The TV looks great and was easy to setup. The TV is the family room by the large window and it still bright enough to view and watch movies during daytime! Like the feature of "filmmakers mode". And seems to work well! The Colors, blackness, depth of the pictures are simply awesome!

Review from Samsung US
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May 14, 2025
Reviewer name: LoveSamsung
5 out of 5 stars
5 out of 5 stars review

Incredible picture quality and smart features

[This review was collected as part of a promotion.] I’ve been thoroughly impressed with the performance of this TV. The picture quality is vibrant and crystal clear, especially with HDR content. The smart interface is responsive and intuitive, making it easy to access all my favorite apps. Sound quality is also surprisingly rich without needing a soundbar. Setup was straightforward and user-friendly. Overall, it’s a fantastic upgrade for any home entertainment setup.

Review from Samsung US
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