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Customer reviews for SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV for
SAMSUNG 85" Class QN90D Series 4K Neo QLED Smart TV
4.6 out of 5 stars
stars
181 ratings160 reviews
  1. 5 stars80% (145)
  2. 4 stars10% (19)
  3. 3 stars3% (5)
  4. 2 stars3% (6)
  5. 1 star3% (6)

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Showing 41-50 of 160 reviews
Nov 21, 2025
Valerie
5 out of 5 stars
5 out of 5 stars review

NQLED vs OLED

WOW! I like the picture better on this TV tan on my OLED TV. I asked AI what Large screen TV, 80" plus, under $2,000, would be best with my PS5 and Nintendo switch, and this TV eventually came out on top. Well worth the price. Very sharp and clear.

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Nov 21, 2025
SoonToBeSonyTVBuyer
1 out of 5 stars
1 out of 5 stars review

Defective Samsung TV and Misleading Warranties

This was a birthday gift for my mom's 90th birthday and it has been a nightmare dealing with these inept companies. This TV was a piece of garbage that stopped working after 2 days. The so-called "Protection Plan" through Allstate is misleading at best. Tried to work with Cone Appliance who executes Samsung's manufacturer's warranty, but after not less than making 5 appointments, nothing has been accomplished. They made us wait around all day, then make excuses for why they fail to show-up, have delays, make repairs, or fulfill their promises. If they sold excuses, they would be rich. This has been going on for over 2.5 weeks now. Despite the issue being elevated to higher levels at Sam's Club, Allstate (Square Trade), Samsung, and Cone Appliance, the TV remains dead on the living room wall. A constant reminder of the failings of these companies. Next stop is the local consumer news desk and my lawyer's office to hold them responsible. If anyone has similar experiences, I encourage you to do the same.

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Nov 21, 2025
MARY
1 out of 5 stars
1 out of 5 stars review

3rd party delivery %26 Sam's CS substandard

SAM'S NEEDS TO DO BETTER WITH 3RD PARTY COMPANIES; Today, i called Sam's CS to share issues listed below in hopes they would look into this and make things right so the next Sam's customer would not have a similar experience. i wasn't asking for anything, just informing that this isn't Sam's standards. 1st rep offered an e-gift card after discussing issues, approval %26 hold time (30 minutes). was nice. then, sent me to his supervisor, Alyxus. apologized,was nice but nothing she could or would do to fix future delivery issues. said no gift card would be issued as rep spoke out of place (1st rep told me it was approved by his supervisor, she denied this). another 30 minutes with her! now, I'm annoyed as someone there was dishonest. was it the 1st rep or his supervisor? doesn't matter, NOW POOR CS! SAM'S, YOU NEED TO DO BETTER!! Delivery by Maersk did not live up to Sam's standard. 1. not able to track, just says out for delivery 2. called Maersk %23 to try to get a window for delivery..no human ever was reached, completely automated 3. 1 person on truck.. no way any 1 person could have lifted this..too big, bulky and heavy--could be a liability issue. stop cutting corners!! 4. before unloading off the truck, delivery guy asked my husband for signature on manifest. why? what if it was damaged? 5. delivery man asked my husband to push the lift button on truck to lower it to street..no big deal, but again, if we weren't home, how would lift gotten lowered? 6. again, a 2-person job to lift %26 carry this 85" tv up 2 steps and inside house. My husband, who recently had knee replacement surgery, offered and did help. again, what if we weren't here? it's the right thing to do. 7. no copy of manifest was given upon request. i added comments after reading his manifest and took picture. manifest instructions read "no scheduled call is required do not deliver early or late 30 minute pre-call is required no signature required can leave at door.." NONE OF THESE INSTRUCTIONS ARE FROM ME! why on God's green earth would a $2000 item clearly marked in a tv box be left without signature?? who comes up with these instructions and why aren't customers allowed to add any OR receive a window of delivery OR receive a call when on the way? delivery was received 6:44pm. guy left at 6:50pm. interesting enough, Maersk sent a text to me stating my delivery was at 2:50pm, 4 hours earlier! no it wasn't... why would they state that it was delivered 4 hours earlier when it wasn't? i have time Dated text from gate access when they entered my subdivision PLUS video footage of his arrival. i don't like dishonesty!!

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Jul 30, 2026
Cuban 6543
5 out of 5 stars
5 out of 5 stars review

We've had this TV for a month. It's great. Love the clarity and brightness and colour.

Review from Samsung Canada
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Dec 7, 2024
ibgpin
3 out of 5 stars
3 out of 5 stars review

Mediocre TV, even worse delivery

This review is not part of a promotion and is therefore not biased. The TV is not that great, the picture is bright, but background items are not sharp. When watching a football game, the players outlines are not sharp as they are on my old TV. Vertical lines are wavy and the picture seems to fluctuate between sharp and blurry. My next TV will be an OLED. Another problem is Sam's delivery, it is the absolute worst. Waited 10 days for the TV and the day itis supposed to arrive I get an email (not a phone call) that the delivery will be tomorrow. I put away time for the delivery and now they want to deliver on a day I won't be home. After rescheduling, the TV arrived but instead of two people, there was only one, even though the ticket clearly stated, two man delivery in room of your choice.

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reply from Samsung

ibgpin,Thank you for sharing your thoughts on the picture quality of your QN90DD TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode...and select the mode that best fits your usage:1. Standard: Is the default mode suitable for general viewing environments2. Dynamic: Makes the picture brighter and clearer in bright viewing environments3. Eco: Provided to save energy4. Movie: Suitable for watching TV or movies in a dark room5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

Oct 28, 2025
Mr-GV
5 out of 5 stars
5 out of 5 stars review

Excellent value for the price!

TV resolution, display, processor, connectivity and interface are best of breed. Excellent value for money!

Review from Samsung Canada
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Dec 13, 2025
Yvong
5 out of 5 stars
5 out of 5 stars review

Good

Great picture. Set up was easy. Tv itself is heavier than expected.

Review from Samsung Canada
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Jul 30, 2025
Pepper
1 out of 5 stars
1 out of 5 stars review

Worst tv ever

[This review was collected as part of a promotion.] The reflection and glare from room lights is so bad that you can’t watch tv if the lights are on.

Review from Samsung US
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Nov 20, 2025
MySamsung
5 out of 5 stars
5 out of 5 stars review

This is the best television I've ever owned.

[This review was collected as part of a promotion.] Exceeded my expectations. Vivid colors and very smart.

Review from Samsung US
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Sep 18, 2025
Riedee
5 out of 5 stars
5 out of 5 stars review

My big Samsung tv!

I love this tv! The colour is good, the 85" is nice and big, the amount of apps are good and the way it turns off is unique!

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Review from Samsung Canada
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