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Sam's Club
Customer reviews for Fresh Step Total Control Scented Clumping Litter with Febreze Freshness, 44 lbs. for
Fresh Step Total Control Scented Clumping Litter with Febreze Freshness, 44 lbs.
4.8 out of 5 stars
stars11.8K ratings4,853 reviews
  1. 5 stars87% (10.2K)
  2. 4 stars9% (1,070)
  3. 3 stars2% (256)
  4. 2 stars1% (81)
  5. 1 star1% (174)

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Showing 2,891-2,900 of 4,847 reviews
Sep 13, 2021
Jess
1 out of 5 stars review

Hate it

I was excited about the amount for the price, but as soon as I poured it into my cat's box and the dust started rising I knew I had made a mistake. It sticks to the box, but somehow not to my cat's little tootsie rolls. I'll definitely be going back to the more expensive kind to save myself the time and energy it takes the scrape out the box and save myself from the clouds of dust it creates when I do so.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Hey there, Jess, and thanks for sharing your feedback with us. We understand that dust associated with cat litter can be a nuisance, and we appreciate your letting us know. This isn't something that we'd expect from our Total Control Litter with the Power of Febreze, and we'd like the chance to regain your trust. We hope that you'll give us a call at 800-325-9259 and provide reference number 210914-000173. We look forward to chatting with you. - Alexandrea

Feb 21, 2020
byundt
1 out of 5 stars review

Massively inconvenient packaging

I have been using Fresh Step litter for years. I have five cats, and go through a 42 pound bag of litter fairly often. The cats like it, and the old packaging of litter in a bag with heavy duty zipper was great. My latest purchase was the new packaging: a box of four 11 pound bags. These were shrink-wrapped in heavy gauge plastic. There is no easy way to open the packaging. I could have gone for the kitchen shears to cut the plastic overwrap, but decided instead to brute-force it. A couple of minutes later, I had the packaging torn back enough to allow me to remove one bag. The bag lacks the easy open zipper the old packaging included. So there was more struggle to get it open. Once I succeeded, I emptied the entire bag into the box I was trying to top off with fresh litter. I can't imagine anybody needing the seal that each bag includes. Nor can I imagine that seal doing any good considering the damage I inflicted on the bag getting it open. I fail to see the point of the repackaging. The new box is just as heavy as the old bag, but is less convenient to use. You can't reseal the bags. There is more packaging material to contribute to the landfill. I will not be buying this product again. If Sams Club doesn't want to sell Fresh Step in the single bag packaging, I will either change brands or change suppliers.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Hello, and thank you for your feedback. We're sorry to hear of your disappointment in the packaging for our Total Control Scented cat litter, and we'd like to make it right. Please give our team a call at 800-325-9259 with reference number 200619-000842. We hope to hear from you soon. Victoria with the Fresh Step Team

Oct 14, 2024
Arek
1 out of 5 stars review

Meh

It's okay. The members mark litter was just as good and half the price.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Thanks for sharing your valuable feedback, Arek. We're sorry our Total Control Clumping Cat Litter didn't make an impression, and we want to lend a helping hand. Would you please call our team? We're at 800-325-9259, and you can provide #241015-000384. We hope to hear from you soon. Ashlee from The Fresh Step Team

Jan 24, 2022
Russ61
3 out of 5 stars review

Pure dust

Good litter but flat out lie about 99°dust free..Worst I've ever seen for dust..

Helpful?356JTSRZOTXI13886861474
May 31, 2025
DB
1 out of 5 stars review

Terrible Litter

This went from best to worst, I will not buy this again.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

We appreciate your loyalty, and we're sorry if our Total Control Scented Clumping Litter with Febreze didn't work well for you. To better understand where we fell short, please call us at 800-325-9259 with #250603-000629. Hope to hear from you soon. Alexandrea from The Fresh Step Team

Dec 28, 2016
KendallFire
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I love this high quality Litter! It controls the odor so well!

Review from freshstep.com
Helpful?356JTSRZOTXI13886861474
Dec 15, 2017
Benji111
4 out of 5 stars review

Not the one for benji

I gave this one a try but benji rejects it I’m guessing the Clorox smell is something he’s not a fan of

Review from freshstep.com
Helpful?356JTSRZOTXI13886861474
Jul 27, 2016
Franks
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] My cats really liked it no smell no dust good clump great

Review from freshstep.com
Helpful?356JTSRZOTXI13886861474
Sep 3, 2018
Tgjade3
5 out of 5 stars review

Great

That’s my far was the best product I’ve ever gotten especially for the value in the price of it it works very well

Review from freshstep.com
Helpful?356JTSRZOTXI13886861474
Nov 18, 2016
ANMLHSE
5 out of 5 stars review

Total Control

[This review was collected as part of a promotion.] Economical solution when you are completely out of litter or if you have multiple cats.

Review from freshstep.com
Helpful?356JTSRZOTXI13886861474