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Customer reviews for Fresh Step Total Control Scented Clumping Litter with Febreze Freshness, 44 lbs. for
Fresh Step Total Control Scented Clumping Litter with Febreze Freshness, 44 lbs.
4.8 out of 5 stars
stars
12.1K ratings4,915 reviews
  1. 5 stars87% (10.5K)
  2. 4 stars9% (1,090)
  3. 3 stars2% (269)
  4. 2 stars1% (86)
  5. 1 star2% (186)

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Showing 1-10 of 4,915 reviews
Jan 25, 2026
Reviewer name: Susan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy for Handle

It says scented but I think it is unscented. Doesn't matter. What did matter is that there are 4 bags, about 11 lbs each as carrying another 44 pounds could not been done Got in in the car, got a scissor when i was open and was able to carry each bag in separately and make it easy to refill the little box

Helpful?356JTSRZOTXI13886861474
Oct 23, 2026
Reviewer name: Cindy Cin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hides the smells best!

We have an automatic litter machine and with this litter, it's a dream!!! I tried other litters with our PetPivot auto scooper -2 , the smell is non-existent .

Helpful?356JTSRZOTXI13886861474
Oct 16, 2026
Reviewer name: DPotthast4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great!

I really love being able to purchase in a large quantity, but having it broke down into 4 separate bags. The litter works great! It really does clump and that makes it easier to clean the box!

Helpful?356JTSRZOTXI13886861474
Sep 10, 2026
Reviewer name: Hrseb22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cat litter

This is the only cat litter I buy. A few times it was a lot of clay and seemed to make track marks. But aside from that , it is very good for the two boys that we have . It keeps the smell down and clumps nicely.

Helpful?356JTSRZOTXI13886861474
Feb 21, 2024
Reviewer name: Cindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Two cats, two litter boxes, one litter

We have 2 cats and keep 2 litter boxes and they use whichever one they like. Fresh Step keeps the odors under control and is easy to handle in the smaller bags. We use the litter box liners in conjunction with this litter and the whole operation is as easy as waste control can be. One of our cats has sensitivities to litters and this is the one I prefer because it doesn't make her wheeze.

Helpful?356JTSRZOTXI13886861474
May 31, 2026
Reviewer name: Hillbilly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Long time user

Litter seems to be much dustier now

Helpful?356JTSRZOTXI13886861474
Aug 31, 2026
Reviewer name: KIMBERLEY
1 out of 5 stars
1 out of 5 stars review

The Clumps Start Failing After x Days!

Hello, I'm writing this review in hopes it will get your attention. I buy Fresh Step Total Control because it is the only one I can get in-store. More are available online, but I don't like to wait. I've been reading the 1-star reviews, and I noticed many people have the same problem I do, which is why I'm leaving you a 1-star review. If you change the formula and make it last longer in the clumping department, I will gladly change my review to show my goodwill. So, I have noticed that after a few days of cleaning the litter box, the litter stops clumping as much as it does when it's fresh from the bag. When I clean the litter box the first few days, everything is fine, but not after that. The litter crumbles, leaving crumbles that don't stick together; the leftover litter stinks, the clumps fall apart, and it makes an even bigger mess in the box, causing the rest of the litter to stop clumping. I hate leaving bad reviews because it doesn't help, and it seems like the manufacturer doesn't care and nothing is done about the complaints. I hope you take these complaints seriously and consider people like me who don't like it or won't leave a review because we all probably think nothing will come of it. But I'm hoping you will take a good look at the formulas and consider changing them to make them work better, especially when the litter has been in the box a few days and starts losing its clumping power. That is what is happening. I haven't had a chance to try any of the others you carry, but today I am ordering a 4-pack of the heavy-duty to see if it holds up better after the litter has been scooped for a few days. I mean, after scooping the litter boxes every single day, the rest of the litter no longer clumps as well, and some of those clumps start falling apart as you lift them out of the box. I used to use a brand of litter made by Garfield, and it was the best clumping litter ever made!! Those clumps were just as hard as cement! I am not exaggerating; they would clump and never fall apart even if you dropped it on the floor! Seriously!! Find the formula and buy it from them, then start manufacturing it, and I can tell you now that you'll never regret it. People will love you for it. I would love you for it! Please take these complaints seriously and take a good look at the formula the Garfield litter was made with. I don't know why they no longer make it, and it makes me sad because it worked better than any brand I have ever used. I have tried ALL the brands out there, and I had to settle for Fresh Step after I couldn't buy the Garfield Litter or order it anymore. I wonder how many people out there have heard of and used that Garfield Litter before? They had two types. One was like sand, but the clumps would end up as hard as cement, and the other was crumbles that clumped as hard as cement too. I wish I could post a video showing how the clumps start failing after daily scooping. Thank you for your time.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Kimberley, thank you for taking the time to provide such detailed feedback about our Total Control Litter. We're sorry to hear that you've experienced issues with the litter's clumping performance over time and that the clumps begin to break apart after several days of use. We appreciate you sharing your observations and suggestions with us. Please call us at 800-325-9259 and mention #260901-000257 so we can discuss your concerns. Talk soon. Jeffery from The Fresh Step Team

Aug 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

It’s changed so now I have to change as well

I have been using this litter for years but it has changed. It was so good at covering smell but that is not the case anymore. It’s also super dusty and I don’t want my cats to get sick.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Thank you for sharing your feedback about our Total Control Litter. We're sorry to hear that you've noticed a difference in the product's odor control and that dust has become a concern for you. Please call us at 800-325-9259 and mention #260819-000442 so we can discuss this with you. We appreciate your longtime support of Fresh Step. Jeffery from The Fresh Step Team

Aug 31, 2026
Reviewer name: Jesse
1 out of 5 stars
1 out of 5 stars review

Changed product, very dusty now

This litter is incredibly dusty now. I thought I was misremembering, but other reviewers have said the same thing. So sick of manufacturers changing things up while presenting it as the same product.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Jesse, we appreciate you sharing your experience with our Total Control Litter. We're sorry to hear that you've noticed increased dust and feel the product is different from what you've used in the past. Please call us at 800-325-9259 and mention #260902-000338 so we can discuss your concerns. Thank you for taking the time to let us know. Jeffery from The Fresh Step Team

Aug 30, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Brand New Litter Had Cat Poop in It

I’ve bought Fresh Step from Sam’s Club many times, but this was absolutely disgusting. I opened a brand new package and while pouring the litter into a freshly cleaned litter box, there was cat poop mixed in with the litter. There is no question that it came directly out of the new bag. On top of that, this litter has become incredibly dusty. Pouring it into the box creates a cloud of dust, which gets everywhere and makes me question whether I even want my cats breathing it. Finding actual cat feces in a brand new, sealed package is completely unacceptable and makes me seriously question the quality control of this product. After this experience, I don’t feel comfortable buying it again.

Helpful?356JTSRZOTXI13886861474
reply from Fresh Step

Oh no, and thanks so much for bringing this to our attention. We're sorry to hear about your experience with our Total Control Litter, including your discovery. Please call us at 800-325-9259 and mention #260901-000094 so we can address this matter with you. We hope to speak with you soon. Jeffery from The Fresh Step Team